Pret A Manger
3.4 out of 5 stars.
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Pret A Manger Employee Review

Fun

2.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
19 May 2014
Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items. Verbally receives and calls back customer orders in a friendly manner. Reports all customer complaints to manager on duty. Responds proactively to prevent customer service situations. Accurately rings sales orders into cash register and counts back change to customers in a courteous and friendly manner. Answers telephone in a courteous and friendly manner including, but not limited to, giving store greeting, directions to store location, and receiving and filling customer orders. Answers customer questions regarding coffee blends, preparation, and product freshness. Weighs, grinds and packs coffee per customers’ orders according to Company guidelines. Sells and serves baked goods and miscellaneous food items to customers. Maintains efficient, friendly service.
Ratings by category
4.0Work/Life Balance
2.0Salary/Benefits
2.0Job security/advancement
1.0Management
4.0Culture
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Pros
nothing
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