Pret A Manger
Work wellbeing score is 64 out of 100
3.2 out of 5 stars.
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Pret A Manger Employee Reviews

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3.0Work-life balance

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It's alright, money can be good

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I found here an alright place to work. Loads of older staff that can be rude and spiteful to younger colleagues. Benefits are getting free food on shift.
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No recognition – only demands

The company doesn't provide anything of value. Lowest pay they can get away with. Unpaid overtime on regular basis. Draining management. Making promises but don't deliver. Team members subject to abuse by the pretentious elite in management.


Supportive staff, good team


Poorly managed company in its whole approach
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Insights into Pret A Manger

Based on 465 survey responses
What people like
  • Feeling of personal appreciation
  • Supportive environment
  • Fair pay for job
Areas for improvement
  • General feeling of work happiness
  • Energising work tasks
  • Sense of belonging

Bonne entreprise mais experience fluctuante

L’entreprise a beaucoup de points positifs : -Perspectives d’évolution rapide si on s’en donne les moyens.- Primes hebdomadaires si conditions respectés et client mystère- Cependant selon les endroits, on peut être amenés à travailler avec des personnes très toxiques et la hiérarchie met du temps à prendre des mesures.
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I don’t suggest to anyone.Stressful, incapable management.I change 5 managers in 2 years, like a team leader they pretend you work like a manager for a low pay. They don’t care about the team but only about the business and push the people until their limit.
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Not a good experience

The job is very stressful and the pay only allows you to survive in the city.The worst was management which follows a mannipulative approach. After my experience, I also realized how promotions work.I can't describe the most enjoyable part of the job because there is none.


I improved my English


"The team"
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Hard work place good team

If you’re lucky you can have a good management otherwise it’ll be a nightmare. I’m been working here almost 2 years, now we don’t have manager so everything is a bit messy they expect from you to do a lots of things even more than in your job description. If you want to work outside of the center of the city is all right. In the center is too much pressure on. Mistery shopper bonus is a nightmare as well something you’re working to hard and then someone fxxup the serving and you lose money.
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Overall the company is pretty bad in terms of staff turnover, working environment, salary. It's run pretty poorly by stressed managers with no people skills. The food isn't special either.
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fun or stressful, very dependant on your team.

Hard work, every day but not a bad place to work at all. Free food every day, flexible shifts, depending the shop you work in you might need to work during weekends.


fair salary


long hours, short staffed
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Horrible work culture and pressure

They hyped up this company to potential employees and we just found it all a farce and lie. The work pressure is unreal, the pay so low it doesn't feel like Switzerland. Speaking 4 languages is a plus, but the reward is disgusting low. Not recommended at all.
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Management is poor

A lack of care or training provided, shows that there’s no interest in employees other than keeping tables clean and making sure they empty bins regularly
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Stressful, learning curve.

Good starting point; can be stressful at times, free lunch on shift. Need to be calm under pressure. Good for learning new skills. Would recommend. ;)
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Good starting point

Good starting point for a first job with amazing staff benefits (free food on shift). Shift patterns are the only negative as they are from 6 to 2 pm.
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High turnover, low pay, no overtime pay

They promote new people because the turnover is so high they can't keep up getting new people into positions. I worked with three managers on one year. The team leader worked as manager without stepup pay. Pret is undoubtabtly the worst company to work for. Don't even apply. You will work for free and regret it.


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You have to work for hardly any money

I can't pay my bills. Working hard for nothing. Strict and getting bullied every day for nothing. They push subscription like we are forced to be salesman.




Everything about the job sucks. Negative energy.
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stressful but fun

The team is amazing but the expectations are unrealistic, if you are a par time go for it but if you looking for full time keep in mind you life is over
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Good foods

What is the best part of working at the company?Manager,Team Leader & Co-workers are amazing,Trainings availability and foods😆😄What is the most stressful part about working at the company?Running out of foods for deliveries.What is the work environment and culture like at the company?It’s quite beautiful,enjoyable and busy.What is a typical day like for you at the company?Prepare foods for day ahead and surve while they come in store and hv fun.
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Busy job and on demand. If the shop not many customer come, they will ask any one want to go home - cut your hours.The colleague are nice and helpful.
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Worse experience

I was working in Shoreditch high street, and they don't care if you are new or not they will expect you to work like a machine. They will give you lot of work and if its not completed in your working hour then they will not pay for the over time and in my scenario I worked for 1hr extra everyday. stressful job they cannot manage or they just don't care about their staff. The management is rude. I will never recommend anyone even someone is my enemy 😅.


Free lunch


Unpaid overtime
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Management are rude people are nice and it’s a fast paced job but u will get tired of management they fake and all they want is for you to work hard like slaves because coprate said so
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I had many days I cried on way home. Pret is a cruel place to work at. Relentless pace and poor pay. I never have feel so tired and sad at work. No time to enjoy day off.


Money, time, rota, managment, tiring, depressing
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Fun but stressful

There's always a lot of people coming and always a big queue at the doors. Quite stressful especially if you don't get along with your team. If you do then even those stressful times can be fun
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Overall rating

Based on 1,675 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
2.9 out of 5 stars for Management
3.2 out of 5 stars for Culture

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