Pret A Manger Employee Reviews

I found here an alright place to work. Loads of older staff that can be rude and spiteful to younger colleagues. Benefits are getting free food on shift.

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No recognition – only demands

Team Member (Former Employee) - London, Greater London - 28 September 2023

The company doesn't provide anything of value. Lowest pay they can get away with. Unpaid overtime on regular basis. Draining management. Making promises but don't deliver. Team members subject to abuse by the pretentious elite in management.

Pros

Supportive staff, good team

Cons

Poorly managed company in its whole approach

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Insights into Pret A Manger

Based on 465 survey responses

What people like

Feeling of personal appreciation
Supportive environment
Fair pay for job

Areas for improvement

General feeling of work happiness
Energising work tasks
Sense of belonging

Bonne entreprise mais experience fluctuante

Team Member (Former Employee) - Paris (75) - 28 September 2023

L’entreprise a beaucoup de points positifs : -Perspectives d’évolution rapide si on s’en donne les moyens.- Primes hebdomadaires si conditions respectés et client mystère- Cependant selon les endroits, on peut être amenés à travailler avec des personnes très toxiques et la hiérarchie met du temps à prendre des mesures.

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Horrible

Team Leader (Current Employee) - City of London, Greater London - 27 September 2023

I don’t suggest to anyone.Stressful, incapable management.I change 5 managers in 2 years, like a team leader they pretend you work like a manager for a low pay. They don’t care about the team but only about the business and push the people until their limit.

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Not a good experience

Team Member (Former Employee) - Harbour Island, Cannary Wharf - 22 September 2023

The job is very stressful and the pay only allows you to survive in the city.The worst was management which follows a mannipulative approach. After my experience, I also realized how promotions work.I can't describe the most enjoyable part of the job because there is none.

Pros

I improved my English

Cons

"The team"

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Hard work place good team

Team Leader (Current Employee) - London, Greater London - 15 September 2023

If you’re lucky you can have a good management otherwise it’ll be a nightmare. I’m been working here almost 2 years, now we don’t have manager so everything is a bit messy they expect from you to do a lots of things even more than in your job description. If you want to work outside of the center of the city is all right. In the center is too much pressure on. Mistery shopper bonus is a nightmare as well something you’re working to hard and then someone fxxup the serving and you lose money.

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Poor

Team Member/Cashier (Former Employee) - London, UK - 14 September 2023

Overall the company is pretty bad in terms of staff turnover, working environment, salary. It's run pretty poorly by stressed managers with no people skills. The food isn't special either.

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fun or stressful, very dependant on your team.

Kitchen Leader (Former Employee) - London - 12 September 2023

Hard work, every day but not a bad place to work at all. Free food every day, flexible shifts, depending the shop you work in you might need to work during weekends.

Pros

fair salary

Cons

long hours, short staffed

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Horrible work culture and pressure

Team Member (Former Employee) - Schweiz - 12 September 2023

They hyped up this company to potential employees and we just found it all a farce and lie. The work pressure is unreal, the pay so low it doesn't feel like Switzerland. Speaking 4 languages is a plus, but the reward is disgusting low. Not recommended at all.

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Management is poor

Front of House Staff (Former Employee) - Winchester, Hampshire - 9 September 2023

A lack of care or training provided, shows that there’s no interest in employees other than keeping tables clean and making sure they empty bins regularly

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Jobs at Pret A Manger

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Barista - Central London

London

30+ days ago

Barista - South East London

London

30+ days ago

Team Member - Gatwick Airport - Full Time - Night Shift

Gatwick Airport

30+ days ago

Barista - North West London

London

30+ days ago

Barista - North East London

London

30+ days ago

Stressful, learning curve.

Barista (Current Employee) - Canning Town Station - 8 September 2023

Good starting point; can be stressful at times, free lunch on shift. Need to be calm under pressure. Good for learning new skills. Would recommend. ;)

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Good starting point

Team Member (Former Employee) - London East, Greater London - 7 September 2023

Good starting point for a first job with amazing staff benefits (free food on shift). Shift patterns are the only negative as they are from 6 to 2 pm.

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High turnover, low pay, no overtime pay

Team Member (Former Employee) - London North, Greater London - 7 September 2023

They promote new people because the turnover is so high they can't keep up getting new people into positions. I worked with three managers on one year. The team leader worked as manager without stepup pay. Pret is undoubtabtly the worst company to work for. Don't even apply. You will work for free and regret it.

Cons

Exploitation

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You have to work for hardly any money

Team Member/Cashier (Former Employee) - London, United Kingdom - 7 September 2023

I can't pay my bills. Working hard for nothing. Strict and getting bullied every day for nothing. They push subscription like we are forced to be salesman.

Pros

Nothing

Cons

Everything about the job sucks. Negative energy.

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stressful but fun

Barista (Current Employee) - Victoria, Greater London - 6 September 2023

The team is amazing but the expectations are unrealistic, if you are a par time go for it but if you looking for full time keep in mind you life is over

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Good foods

Barista (Current Employee) - Ashford - 5 September 2023

What is the best part of working at the company?Manager,Team Leader & Co-workers are amazing,Trainings availability and foods😆😄What is the most stressful part about working at the company?Running out of foods for deliveries.What is the work environment and culture like at the company?It’s quite beautiful,enjoyable and busy.What is a typical day like for you at the company?Prepare foods for day ahead and surve while they come in store and hv fun.

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Tired

Team Member (Former Employee) - Surrey - 2 September 2023

Busy job and on demand. If the shop not many customer come, they will ask any one want to go home - cut your hours.The colleague are nice and helpful.

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Worse experience

Team Member (Former Employee) - Shoreditch High Street, Greater London - 29 August 2023

I was working in Shoreditch high street, and they don't care if you are new or not they will expect you to work like a machine. They will give you lot of work and if its not completed in your working hour then they will not pay for the over time and in my scenario I worked for 1hr extra everyday. stressful job they cannot manage or they just don't care about their staff. The management is rude. I will never recommend anyone even someone is my enemy 😅.

Pros

Free lunch

Cons

Unpaid overtime

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Tiring

Barrista (Former Employee) - Blackfriars Road - 28 August 2023

Management are rude people are nice and it’s a fast paced job but u will get tired of management they fake and all they want is for you to work hard like slaves because coprate said so

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Inhuman

Front of House Team Member (Former Employee) - London South East, Greater London - 28 August 2023

I had many days I cried on way home. Pret is a cruel place to work at. Relentless pace and poor pay. I never have feel so tired and sad at work. No time to enjoy day off.

Cons

Money, time, rota, managment, tiring, depressing

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Fun but stressful

Team Member - Part Time (Former Employee) - Manchester, Greater Manchester - 27 August 2023

There's always a lot of people coming and always a big queue at the doors. Quite stressful especially if you don't get along with your team. If you do then even those stressful times can be fun

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