Pret A Manger
Happiness score is 54 out of 100
3.4 out of 5 stars.
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Pret A Manger Employee Reviews in West London

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can get nev expairens for me .start understud relations betwen me and customer teach me lots of passions.nowlidge about prdukts.make new relatinship.
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not nice environment, rude leaders, low pay, abusive manager, tough work, unregulate hours, always running out of mask and saniticer, no socal distancing, bad overall
Cons
unsafe workplace
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Over worked, underpaid, dodgy pay, and worst of all they are so short staffed in every area, they will stoop so low as to withdraw holiday just days before leaving. There are far better jobs out there, with far greater offerings.
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Don't train everyone for production so if manager see you can do it they will make you do it every single time rather then rotation. Super fast production and drain you.
Pros
Free food but unpaid breaks that makes us cut breaks short to finish production.
Cons
Long hours, low pay.
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They will dump work on you as your a new comer. Really honestly was the worse job I ever had. The ops went off on whoever didn’t matter your position. Never gave you the time to explain, was just managed poorly.
Pros
Leaving
Cons
Fake dishonest dompany
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You don't get paid enough.Bad morale.Terrible culture with no growth potential. Bad management.Lie straight to your face.High standards hard to achieve.
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They want you to have full open availability but work part time hours stretched over ridiculous schedules - For example, it's not at all unuusual to be scheduled 9 days in a row and still not make full time hours. Covid is used a s excuse.
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Do not get the hours you should get and get called up at the last minute to not go in. Constant nose wiping and sniffing including managment, surely this is against hygiene rules? Especially now with covid. I you complain they just make you do the worst job and shift. Having worked there I wouldn’t eat there. Lots of racism and prejudice.
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Now everything relating to the negative side of pret comes from specifically how the shop and it's team members were handled, this might not be the same for other branches, as it entirely depends on the management and atmosphere of the other branches. Team members were not encouraged to do better by a high majority of the managers. Coming into the store was often greeted by silence, people weren't smiling, having no urge to work together.
Pros
Location of branches close to home
Cons
See above
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Huge workload and always expected to do the job of a team leader for minimum wage! Treat your staff better and you will keep your best employees. Also stop telling everyone how great the company is to work for and actually make it what you say it is!!!
Pros
Nothing, just stress!
Cons
Stress, lies, health problems
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management was too in your face and trying to know every detail about your personal life, lack of trust, hours constantly cut and then called on your day of to cover shifts.
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rotas are riddled with problems, last minute changes to rotas, no communication, messy environment, holidays not given, requests ignored, poor health and safety standards, no leadership
Pros
meeting people, customers, coffee, location
Cons
management clueless, lazy and petty, pay, long hours, staff area, expired foods, dirty
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- When the sales were not good the tm with the lowest productivity was send home - You can work hard and they don't care how tired you are or how long they work you - Terrible management, left everyone with anxiety
Cons
Long hours - no overtime payment - no health
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little consideration for team members needs and well being from the management extremely long hours with no certainty of when you finish, managers are manipulative in their rota hours and not very understanding with life out side of pret you never finish at the time it says on the rota
Pros
as much hot drinks you like
Cons
poor rotas pay is really bad
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You’re expected to be a robot you’re not allowed to talk, cause if you aren’t stressed you obviously don’t work hard enough if you stop for a second, 'you are not working' zero respect towards workers terrible management horrible company
Pros
coffee
Cons
management
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you need to do everything... production... deep cleaning, cleaning toilet, empty bins, serving customers, …........ crazy hours..... people do not help each other...... horrible management........
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The Job has bonuses, however they often forget to pay you. No support,trust and respect from the managers. Badly done rotas,short staffed on busy shifts and being expected to do many duties in the same time.Not being given time to train new people,polish spoken in front of other staff even managers do that. In general a very bad managed place.
Pros
Some foods are nice, good team
Cons
Pay your staff better, improve benefits, sort out discrimination!
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With the lockdown during coronavirus I had some distance to make decision to leave pret. We are so exploited and used for profit. Pret was my worst experience in the industry.
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Money is nothing for the work load, sometimes no break, sometimes no day off, missing team members, training is really poor. Pret needs to respect to all workers, need more pay, more organisation, do rotas 2 weeks in advance as promised not a day before the new week.
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Kitchen Hours: from 5 am until 2-3 pm. FOH Hours: from 11 am until 9:30 pm. I was more comfortable when I worked with the former Manager. When he had gone the new Manager did some changes and the work was worse.
Pros
Free Lunches and some Team Leader
Cons
Long hours and some staff member were always angry
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I enjoyed working for them it was a nice working environment to be around every day staff was all nice and helpful to me when i started which made me feel a lot more welcome
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