Pret A Manger Employee Reviews in West London
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frendly work place
member of staff (Current Employee) - London West, Greater London - 23 April 2020
Indeed featured review
The most useful review selected by Indeedcan get nev expairens for me .start understud relations betwen me and customer teach me lots of passions.nowlidge about prdukts.make new relatinship.
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Been partime saved me from the madness
Team Member/Barista (Former Employee) - London West, Greater London - 13 April 2023
Terrible culture, all about survival, who can smear manager more for pay and promotion. Toxic advantage by senior management. Overworked lowest pay they get away with. Disgusting company.
Pros
nil
Cons
lots of regrets
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Insights into Pret A Manger
What people like
- Feeling of personal appreciation
- Supportive environment
- Fair pay for job
Areas for improvement
- General feeling of work happiness
- Energising work tasks
- Sense of belonging
Overbaring work load
Team Member (Former Employee) - London West, Greater London - 9 February 2023
I worked in a small team with sick leaves most times, leaving us stressed out a lot. My manager was nice but stressed. He left a week after i started in this shop. I left soon later.
Pros
I wasn't working long enough to find pros
Cons
Work load is too much while the pay is low
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Stressful place , lots of pressure
Assistant Manager (Current Employee) - London West, Greater London - 14 November 2022
Years ago Pret was a happy place to work. Now you cannot have friends at work especially if you are manager , you will be pushed to being rude and bossy
Pros
Free food
Cons
Not flexible, pressure, unachievable targets
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Not a bad job to start
Team Leader (Former Employee) - West London, Greater London - 3 July 2022
It’s depends on where is the shop. If the shop is in a tough area or neighbourhood it will be ay difficult to handle the job. Other areas where normally people are polite is way easier
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Zero points!
Team Member - Full Time (Former Employee) - London West, Greater London - 4 December 2021
-10 points for free expired moldy food each day without time to eat. Were required to lie to customers about pretty much anything - from subscription allowance to broken equipment to ingredience shortage, you name it we had to lie! I never feel so poor in my conscients than when in Pret. I don't recommend and need thearpy.
Pros
Nothing
Cons
See up
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No good for freshers or for longterm
Team Member - Full Time (Former Employee) - London West, Greater London - 18 July 2021
Very high turnover that you never sure who turn up next day. Exploitation on every level. Unsafe workplace, no one wears a mask and social distancing is virtually impossible.
Cons
Fear driven management, lack of staff, no health and safety
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not fun
Team Member (Former Employee) - London West, Greater London - 4 April 2021
not nice environment, rude leaders, low pay, abusive manager, tough work, unregulate hours, always running out of mask and saniticer, no socal distancing, bad overall
Cons
unsafe workplace
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Lowest of the lowest
Team Member - Full Time (Former Employee) - London West, Greater London - 31 March 2021
Over worked, underpaid, dodgy pay, and worst of all they are so short staffed in every area, they will stoop so low as to withdraw holiday just days before leaving. There are far better jobs out there, with far greater offerings.
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Productive but no fun
Team Member (Former Employee) - London, West - 3 March 2021
Don't train everyone for production so if manager see you can do it they will make you do it every single time rather then rotation. Super fast production and drain you.
Pros
Free food but unpaid breaks that makes us cut breaks short to finish production.
Cons
Long hours, low pay.
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Jobs at Pret A Manger
in West LondonHorrible
Team Member (Former Employee) - London West, Greater London - 12 February 2021
They will dump work on you as your a new comer. Really honestly was the worse job I ever had. The ops went off on whoever didn’t matter your position. Never gave you the time to explain, was just managed poorly.
Pros
Leaving
Cons
Fake dishonest dompany
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Food and the hours were ok. Nothing else.
Team Member - Part Time (Former Employee) - London West, Greater London - 13 November 2020
You don't get paid enough. Bad morale. Terrible culture with no growth potential. Bad management. Lie straight to your face. High standards hard to achieve.
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Exploitation of workers
Team Member (Former Employee) - London West, Greater London - 9 November 2020
They want you to have full open availability but work part time hours stretched over ridiculous schedules - For example, it's not at all unuusual to be scheduled 9 days in a row and still not make full time hours. Covid is used a s excuse.
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Modern day exploitation.
Team Member (Former Employee) - London West, Greater London - 13 October 2020
Do not get the hours you should get and get called up at the last minute to not go in. Constant nose wiping and sniffing including managment, surely this is against hygiene rules? Especially now with covid. I you complain they just make you do the worst job and shift. Having worked there I wouldn’t eat there. Lots of racism and prejudice.
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Unreliable
Team Member (Former Employee) - London West, Greater London - 4 October 2020
Now everything relating to the negative side of pret comes from specifically how the shop and it's team members were handled, this might not be the same for other branches, as it entirely depends on the management and atmosphere of the other branches. Team members were not encouraged to do better by a high majority of the managers. Coming into the store was often greeted by silence, people weren't smiling, having no urge to work together.
Pros
Location of branches close to home
Cons
See above
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Very stressful!!
Team Member - Full Time (Former Employee) - London West, Greater London - 25 September 2020
Huge workload and always expected to do the job of a team leader for minimum wage! Treat your staff better and you will keep your best employees. Also stop telling everyone how great the company is to work for and actually make it what you say it is!!!
Pros
Nothing, just stress!
Cons
Stress, lies, health problems
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aweful
Kitchen Staff (Former Employee) - London West, Greater London - 25 September 2020
management was too in your face and trying to know every detail about your personal life, lack of trust, hours constantly cut and then called on your day of to cover shifts.
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regret
Team Member - Full Time (Former Employee) - London West, Greater London - 23 August 2020
rotas are riddled with problems, last minute changes to rotas, no communication, messy environment, holidays not given, requests ignored, poor health and safety standards, no leadership
Pros
meeting people, customers, coffee, location
Cons
management clueless, lazy and petty, pay, long hours, staff area, expired foods, dirty
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Your expected to be extremely flexible all the time
Team Member - Full Time (Former Employee) - London West, Greater London - 21 August 2020
- When the sales were not good the tm with the lowest productivity was send home
- You can work hard and they don't care how tired you are or how long they work you
- Terrible management, left everyone with anxiety
Cons
Long hours - no overtime payment - no health
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only short term if you have no other option
Team Member - Full Time (Former Employee) - London West, Greater London - 18 August 2020
little consideration for team members needs and well being from the management
extremely long hours with no certainty of when you finish, managers are manipulative in their rota hours and not very understanding with life out side of pret
you never finish at the time it says on the rota
Pros
as much hot drinks you like
Cons
poor rotas pay is really bad
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Rubbish!
team member kitchen (Former Employee) - london, west - 1 August 2020
You’re expected to be a robot
you’re not allowed to talk, cause if you aren’t stressed you obviously don’t work hard enough
if you stop for a second, 'you are not working'
zero respect towards workers
terrible management
horrible company
Pros
coffee
Cons
management
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Ask a question about working or interviewing at Pret A Manger. Our community is ready to answer.Ask a QuestionOverall rating
5
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4
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3
281
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Ratings by category
3.0 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
2.9 out of 5 stars for Management
3.2 out of 5 stars for Culture
Questions about Pret A Manger
- How often do you get a pay rise at Pret A Manger?38 people answered
- What is the promotion process like at Pret A Manger?26 people answered
- What is a typical day like for you at the company?25 people answered
- What benefits does Pret A Manger offer?24 people answered
- What questions did they ask during your interview at Pret A Manger?17 people answered
- How often do pay rises occur at Pret A Manger?17 people answered
- How is feedback from management delivered at Pret A Manger?15 people answered
- What tips or advice would you give to someone interviewing at Pret A Manger?13 people answered
- How long do you have to work at Pret A Manger before you can go on maternity leave?10 people answered
- What is the interview process like at Pret A Manger?10 people answered
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