Pret A Manger
3.4 out of 5 stars.
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Pret A Manger Employee Reviews for Assistant Manager

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Was really good working for Pret, until being made redundant, straight after maternity leave (thanks very much!) I have covered different areas in different shops all over London, so I have learnt a lot. There are very high standards and team members are asked to strictly follow all of them, so sometimes they could feel frustrated and overwelmed. Working in management team was quite difficult, as our bonus was depending on reaching targets that were higher and higher every year. Your contracted 42h as manager were more like 50/60 hours per week ( extra hours not paid). Some area/group managers were really demanding having no respect for your personal life.
Pros
Free lunch (before) ; career development ; good training
Cons
Very high standards to follow ; working at fast pace; extra hours not paid (as manager)
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From the minute you work in till the minute you finish you aren’t allowed to stop while remaining falsely happy in front of the customers. There was never enough time to complete cleaning duties properly and all you were told every time was to make time. This whilst making products serving customers as when the shop closed you had 1/2 an hour to finish everything. The kitchen had to be cleaned by 2pm yet were still expected to make sandwiches etc up till the end
Pros
Free lunch bonus which became harder and harder to attain
Cons
Long hours, unappreciated especially by the area manager. Never feeling good enough
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I work for Pret 10 years. Is a good place to work but you need to work in fast pace. If you are hard working person you have potential to grow in company very fast. Management is very helpful and they quickly spot your talent. There is lots of good things to say about Pret, however can become a stressful place if you don't keep up to your targets :)
Pros
Flexible shifts
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As an assistant AMK I was contracted to 42.5 Hours per weeks , but the reality we were all doing 50+ hours, week in week out. the extras hours are unpaid and not declared ( ghost labour) and if you complaint you're a trouble maker and and you will get left out of future promotion.Pret has reached it peak and now it's just falling apart.
Pros
Team discount ( gold card 50%)
Cons
Gangs like culture.
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I loved working for Pret, sadly challenging times during Covid-19, meaning lots of redundancies. I won't score on that because I don't think it's fair. The company before this 'plandemic' had amazing benefits, could always grown within company. Of course you get good and bad days.
Pros
Career growth
Cons
New rules
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Decent company to work for, provides opportunities for development, has a reasonable wage structure and benefits, fair, quick and fast resolution to any grievances.
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Empresas enfocada en el team work y en la importancia de reconocer a los empleados.
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Was a great company to work for, , but from last year, new owners, and new work culture, was Implemented, now it’s rubbish. It’s a shame , as I used to love this company .
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It’s a great place to grow and learn many things about management, business standards and importance of customer as it must be treated extremely well. Great team culture and provided excellent education inside of company.
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Good company and very solid roots in the catering business in Uk , fantastic staff and very friendly, and have a good chance make quick career in the company
Pros
Free lunch + 50% staff discount
Cons
Extra hours
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Never Standing Still Is The Most Important Prets Go. shops are super busy.,but if enough staffed pleaser to work for. Pret has a super grate teaching methods in head office and spends a lot of time training new employees.
Pros
50%discount in any PRET. PAYED BRAKES. FREE STAFF FOOD.
Cons
Understaffed in many shops
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Pret A Manger is a phenomenal company to work for. Pret has given me the knowledge and the confidence to manage the business and its people effectively
Pros
Bonus scheme
Cons
Sometime unsociable hours (depending on location)
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Too much pressure working there , company expects you to do all your job within the time you are schedule but it is impossible , you will end up working hours for free, no work life balance at all , they have he mistery shipper but it is all a fake thing you can not control , the standards are so high the only thing it will drive is you stress everyday . Don't work there .
Pros
Free lunch
Cons
Extra hours not paid
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The team I worked with was amazing, all very hard working individuals, highly educated (Bachelor Degrees) just working in Pret as a way to self finance their life in UK. The company has very clear standard and procedures and it is easy to reinforce them within the teams. However management tends to have a patronising approach to employee, and a customer service way that request people to show a "fake" happiness.
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Pret is now too productive and cost minimising company. Labour cost is the key, then customer satisfaction. So company is struggling to keep fun at work environment.
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A lot of opportunities form promotion. Company provide various roles where you can satisfy your growth needs.Company provide various courses where you gain even NVQ qualifications.
Pros
free lunches paid brake
Cons
Fast paced working environment
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• Educating and empowering the team to embrace the company culture and mission statement • Analysing productivity and performance data and implanting operational strategies to optimise performance • Personally accountable for financial and administrative procedures • Managing a culturally diverse team of 25 employees • Compiling daily report analyses and regularly presenting analysis reports to Head Office
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Excelente oportunidades de trabajo! He disfrutado trabajando para esta empresa y estoy agradecido de haber tenido esta maravillosa oportunidad de trabajar con ellos.
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I really enjoy working in the company for all those years and I am very proud of my personal development allowed by the structure and the support in place
Pros
Training
Cons
long hours
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- Managing group of ten people - Training and development employees - Rota planning - Maintaining high quality customer service - Maintaining health & safety standards - Ordering and managing stock - Maintaining high quality products - Forecasting sales and production quantities - Driving sales growth
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