Pret A Manger
3.2 out of 5 stars.
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Pret A Manger Employee Reviews for Team Member

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Team Member381 reviews
United Kingdom381 reviews

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3.0Work-life balance

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Good starting point

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Good starting point for a first job with amazing staff benefits (free food on shift). Shift patterns are the only negative as they are from 6 to 2 pm.
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High turnover, low pay, no overtime pay

They promote new people because the turnover is so high they can't keep up getting new people into positions. I worked with three managers on one year. The team leader worked as manager without stepup pay. Pret is undoubtabtly the worst company to work for. Don't even apply. You will work for free and regret it.


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Insights into Pret A Manger

Based on 465 survey responses
Areas for improvement
  • General feeling of work happiness
  • Energising work tasks
  • Sense of belonging


Busy job and on demand. If the shop not many customer come, they will ask any one want to go home - cut your hours.The colleague are nice and helpful.
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Worse experience

I was working in Shoreditch high street, and they don't care if you are new or not they will expect you to work like a machine. They will give you lot of work and if its not completed in your working hour then they will not pay for the over time and in my scenario I worked for 1hr extra everyday. stressful job they cannot manage or they just don't care about their staff. The management is rude. I will never recommend anyone even someone is my enemy 😅.


Free lunch


Unpaid overtime
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Fun but stressful

There's always a lot of people coming and always a big queue at the doors. Quite stressful especially if you don't get along with your team. If you do then even those stressful times can be fun
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Good & not so good

This place is decent if you are interested in a first time job with a good pay. However it is very hard work, managers are awful and you’re responsible for a lot. Expect to be overworked with a small break
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regret working there

What is the best part of working at the company?company it self is good . but kitchen leader is not professional.not polite , always seems upset What is the most stressful part about working at the company?under Kitchen leader , whose not polite What is the work environment and culture like at the company?company it self is Good , but some people from management favors their own people What is a typical day like for you at the company?not a good experience working there
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Productive but l stressful

Working here was fun in terms of meeting new people and developing connections with the whole team! The pay is very good and hours are reasonably flexible However it’s very stressful to work here at times due to understaffing, minimal understanding from management, and extremely busy most of the time.
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Fun workplace

8 hrs shift but too many deadlines, you have to work extremely hard.Job is quite easy but very repetitive work. Weakly pay is great but you earn the minimum wage.
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Overall negative experience

Lacking of a work/life balance, expected to work more than 8 shifts in a row. It’s all work, work, work, and if you can’t keep up, your out. Too many deadlines to keep on top of, WAY too serious for a coffee shop.
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good people, bad management they pay is really good and you get paid weekly but my managers weren't great. very hesitant to give out hours as well. job was quite easy but very repetitive, also rush hours are crazy
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Pret make you feel like failure

After 4 years in the shop and kitchen I had enough of the strain and pushing us evry minute to work harder, faster, lie to customers......... Pay is really low for the work and manager take hours every week. I don't ever want to work like this again. Pret is a really bad compnay.
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Manager is nice but team leader is rude; always telling me faster faster faster but did not indicate me how slow I am. That's the main point made me stressful and feeling useless.After discussed with manager, I think if team leader was follow standard to train new staff then it would be another story.


Free lunch, co-worker friendly


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General managers are quitting left and right! They are the new Mcdonalds with rubbish quality, just with a different interior and fancier claims. Severely understaffed in all shops, upper managment only cares about upselling, health and wellbeing of their staff is always lowest priority. Avoid like the plague!


No positives


Money, they don't pay for extra work.
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Nice place to work and very friendly people. Pay is okay and the place is always clean which was very important to me. You get to drink as many hot drinks as you want which was nice
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Bad place to work-Westbourne Grove

They just rush workers, it was even problem to going to toilette. Workers came there and left, when they saw, they are not respect. They working very hard, but managers treat them like mashine
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Great place to work, with some but‘s

It was my 1st job in the uk, it was a great time. (5years). Teams where always great and lots of opportunities if you want the step up. But easily left alone if you where happy in the position you where. But not everyone is made for the hospitality, early starts, sometimes long shifts, lots of pressure to complete the production. Overall would recommend.
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Discusting company , hard work and stressful, putting you under pressure from first day to work like a machine , not worth it , dirty and messy environment, not nice co workers and managment




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Good Experience - Boa experiência

Boa experiência, vale muito a pena trabalhar lá, vantagens de ter esse emprego no CV


refeição na empresa, levar para casa qualquer item etc.


inicio muito cedo
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Good company

Good company can be stressful . Lots of benefits and its weekly pay. Only problem is some shops can be a toxic place to work and the pay is average but lots of progressions
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not fun

its very stressful work like a slave.10 hours shifts. Free food. Working in kitchen they count productivity. Working at till they look into serviceses
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Team Member at Pret A Manger

Estimated salary
£9.99 per hour

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Overall rating

Based on 1,670 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
2.9 out of 5 stars for Management
3.2 out of 5 stars for Culture

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