Pret A Manger
Happiness score is 50 out of 100
3.3 out of 5 stars.
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Pret A Manger

Pret A Manger Employee Review


With previous barista/ management experience I was excited to start work at Pret. I had interview and trial shift and then was offered barista job. While on the job I understood that certain management have their favourites giving them favours and allowing them to work less then others. If you had any problem with work or coworker, managers encouraged you not to speak out, but if you complained they do nothing. They like to sweep thing under the carpet. If you complain to head office, they will promise you support, but really do nothing about it. Pay, they pay above minimum wage but not allowing you to accept tips. They promise you bonus which is good in quieter shops, but If you work in busy place like station, you always loose the bonus as it’s too busy to keep shop clean and immaculate at all times. So you better of working In quieter Pret, because you work less and get paid more. The job itself very busy and energy consuming. You make coffee non stop, and their coffee calling system is more stressful than effective. They ask you to remember 10 drinks at the time. After few months of bashing out the drinks non stop I have developed triggered finger. It took five months for my finger to heal after leaving this job, but in some cases it requires a surgery to get triggered finger back to normal according to NHS. They ask baristas to be very outgoing and entertaining, to create the buzz. So if you have a quieter more introverted personality you might struggle, as you are required to put on a show all day every day, they call it Pret behaviour. Strange thing was that Pret - 

Ratings by category

1.0Work/Life Balance
3.0Job security/advancement
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Similar reviews

Same role

stay away from pret!

pret is the worst place i worked at and gotten even worse. 2 people running around all day and customers are angry rude que to the streets. pret makes money again but let us in a pile of ruins. stay away from this company. they don't value employees not even customers, only money.


lovely colleges who are broken down from work


disrespect, humiliation every day, slave wages, mental health breakdown
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Same role

hard work

like all the hospitality jobs, pret is hard work for less money . The management is bad, they are rude probably because they are stress. A lot of pressure


free lunches


bad management
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Same location

Depends on manager really

Used to be very good company in this sector to work for, after cuts due to pandemic it's just like any other in this sector. A lot depends on a manager, one can like you and you have easier life, then they change and you can get someone trying to get rid of you. Leaders are badly underpaid comparing to responsibilities


Staff food


Understaffed, no paid brakes, managers caring only about sales
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Overall rating


Based on 1,269 reviews

Ratings by category

3.1Work/Life Balance
3.3Job security/advancement

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