Pret A Manger Employee Review
Better off somewhere else
I was initially hired full time (30 hours a week) and full time employees get benefits. They give me just under 30 hours so that I will not be able to receive benefits despite me asking multiple times to pick up other shifts. Managers are rude. the GM of my store forgot to change my schedule my first week of working there when I gave them a 3 days notice that I couldn't come in one day. Manager forgot to take it off my schedule so I got reprimanded for calling out months later, stating that I need to give them a weeks notice, yet at that point I hadn't even been working there a week and I did give them prior notice. GM has also laughed at me for trying to do my job and the store manager yells at me if I try to help out the hot chef by putting out croissants. The only good thing about working there is the free lunch and one time my team leader charged me for lunch after I had just worked a 6 hour shift. I've spoken to 2 other coworkers who told me they started looking for another job a week into working there. Maybe other locations are better but I do not recommend this pret.
Ratings by category
Health and safety in the work place at risk because of the unrealistic demands. WE'RE always having to chase up back pay and unpaid hours. We're never praised for hard work. Always working over hours as no one to take over when time to go.
Staff discount, holiday, some nice team mates.
Constant cutting of staff and hours that in turn leads to one person doing the work of two!
The Customers are not satisfied as waiting in queue due to company cutting staff members hours. In order to make this shop profitable we need at least 1 other staff member to serve customers and not leave them walking out. Focus on your staff more, you lack any empathy for your basic staff. Remember, your basic staff know people, they talk, it does your reputation no good when you treat them like you do.
Some nice collegues