Pret A Manger
3.4 out of 5 stars.
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Pret A Manger Employee Review

Best between food shop chains

3.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
22 February 2018
Free clean and neat uniforms, food and drinks, for you everyday. Flexibility to settle down your time, shift and location at the interview. Payrate is better than any other food/coffee shop chain, possibility to get promotions quickly if you work hard, also the pay is weekly, which is good if you need to catch up with your expenses. The job can be in some shops busy over any expectations, so be ready to roll up your sleeves and work really hard in some times of the day. Most of the staff is just arrived to London, so be ready to share their emotions and find a lot of interesting people. They try for good means to keep all together happy, so you got parties, team drinks and stuff. It is a customer service with a fun-based culture, so whichever is your mental state, you have to be happy and smile. Quite unhappy about the mystery shopper whole thing, you lose your bonus most of the time and it's not your fault, even if you did a perfect service and that is not encouraging you to do better. You can find the good manager that is adult, understanding and conscious to have a nice time through your shifts and duties, but you can also suddendly be under the powerkid that is mainly rude, ignorant and frustrated, unable to control the situation, setting up your rota to damage your personal life just for fun, or shouting at you in front of the others, bringing you quickly at the point that you're forced to leave the company or ask a transfer to another shop. I really like the idea of Pret, but there are still some problems that can ruin entirely your experience.
Ratings by category
3.0Work/Life Balance
3.0Salary/Benefits
4.0Job security/advancement
2.0Management
4.0Culture
Pros
Free lunches, uniform, very good HR management, weekly payments
Cons
Powerkid rude lower management, overpressure on work, mystery shopper random
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Similar reviews
1.0
Job work-life balance
Salary/Benefits
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29 January 2021
Same role
Barista/Team Member (Former Employee) - Edinburgh
They don’t care. You’ll be never enough and they will always make you feel like nothing.In this place you won’t be an human but just a machine replaceable at any moment.Also, during pandemic they fired for not pay the 10% to their people. Don’t work for Pret A Manger!Value yourself!
Pros
Free food
Cons
Infinity hours
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3.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
22 January 2021
Same roleSame location
Barista (Former Employee) - London, Greater London
Worked in Pret for 2 years (2018-2020) and I can say that the salary is really good. The workplace is fun to be in if the team is okay in my experience. Sometimes, the workplace can be toxic especially during coffee rush and when the manager doesn't help and put pressure on you. Luckily, the ones I've been with helped a lot during busy times.In terms of progression, It really depends on the manager. I've been working there for 2 years and I've been with colleagues who progressed quickly. I think it really depends on the manager's perspective and opinion of you.For salary, you get paid weekly and the pay rise has been good and competitive but Im not sure if it will rise again this April due to the pandemic.Overall, working at Pret is okay especially if you're flexible and a student. But, If you're planning on doing a course in uni that is not retail and management related, then you're better off gaining experience in a place that your CV/resume will benefit in.
Pros
Free Lunches, Good salary.
Cons
Pressure is heavy sometimes and your colleagues can be unhelpful (depends on the team you're with)
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1.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
23 February 2021
Same location
Team Member (Former Employee) - London, UK
Poor treatment from the management. The staff are not looked after as should happen in a business. Promises are made but not kept. HR was not helpful. High staff turnover.
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  1. Best between food shop chains