Work wellbeing score is 60 out of 100
3.1 out of 5 stars.
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Prezzo Employee Reviews

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United Kingdom449 reviews

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2.9Work-life balance

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Usually understaffed, anti-social hours

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Very few people work this job out of choice... long anti-social hours, early starts and late finishes, apathetic managers always changing location. Little english spoken in the back of house usually.
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Crazy place to work

Long hours, minimal wage, understaffed, poorly manages and always very busy place. Maybe good as a first job for foreigners. Nobody stay longer then 3 months
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Insights into Prezzo

Based on 218 survey responses
Areas for improvement
  • Sense of belonging
  • Support from manager
  • General feeling of work happiness

pays pretty decent

The hours were long ,the pay was pretty decent ,tips definitely don't get split right but are okay besides that .the training the company provides is decent considering its online
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Buon Mbiente lavorativo un po meno gli orari lavorativi

Buon ambinte lavorativo, unica pecca sono gli orari, difficile conciliare il lavoro con la vita privata. Pagamenti PUNTUALISSIMI
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Rude Staff, Not at all a happy place to work

Awful training, expected me to know every name of the menu on day one, manager had 0 respect for staff, staff judged customers behind the bar, overall terrible
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I had very bad experience with all managment

What is the best part of working at the company?Nothing at all long hours as a Manager using us as a slaves What is the most stressful part about working at the company?Everything was very stressful, short off staff What is the work environment and culture like at the company?There is no culture they close the restaurant and they didn't inform us they just shut the door and all of us lost the jobs
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Always short of staff. Low salary for Management role. Never paid for overtime. No breaks for food for managers due to being by yourself during the middle of the day shift.Attached to work email on your private phone so no day off on your actual day off due to phone calls, messages, emails which everyone wants response asap.


Free Staff food


Working with less people due to lower labour cost
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I would not recommend

It’s the same as any other job in the hospitality family it has it’s difficulties but I would never work with the company again. They would call us 30 minutes before our shift and tell us it’s not very busy and they would cancel our shifts not caring about us and our needs as individuals.
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Role was good, most management was not

No training given yet expected to know everything and was told off if I didn’t. Constantly being moaned at instead of being supported, for a place promoting well-being, I had high anxiety before attending my shift.The job role itself I really enjoyed, I liked engaging with customers and having positive conversations and giving good customer service, I like being busy so did not mind it being fast pace.Pay is good as well as benefits tips were good.


Free food on 5+ hour shift


No support/training
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Long and stressful. If you value your mental health don't work here

The hours are very long it's constant overtime. The management are disrespectful, controlling, and never take responsibility. All staff are spoken to like date. My time there I was underpaid and underappreciated. If you value your mental health, then do not work here!!!


Staff food.


Long hours, disrespectful managers
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The manager don’t help to the workers to be quiet and everyone is really rude and the manager doesn’t care, the worker is really rude, the food cook dirty and cold, the workers is angry people.


No one


Rude workers
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Worst experience of my life

What is the best part of working at the company?Pay rate is definetly good. Overall for waitrer and waitress, the tips are that good that can earn like a manager or even moreWhat is the most stressful part about working at the company?The food takes always ages. Is not a fast food, but the procedures are awful and the number of staff in the kitchen is always a struggle. Being a manager I was forced to spend most of my days in the kitchen because of the low staff wage allowed.It is, honestly a super fake Italian restaurant. It does not have anything of Italian. No one recipe is Italian. Just the name. Most of products are low quality. Honestly it was a nightmareWhat is the work environment and culture like at the company?In the months I worked for Prezzo I was told so many lies from my managers. I was lucky to have a nice team in store and i made few friends. I was trying to help other restaurants in the area and made few friends within the company, but when the company is not working properly or doesn't know how to work, is easy to loose people. Did not enjoy at allWhat is a typical day like for you at the company?Starting earlier without even letting the company know, because it was not allowed to go in early (???). Not enough time to set up the restaurant, but anyway lots of iffice staff and floor things all together to make sure the restaurant was going to operate normally. While doing things customers are coming in and with no staff was "funny" to deal with delivery and issues and maintenance, all at the same time.. always. Few month and every day some technical - 
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Stessful, angry kitchens

What is the best part of working at the company?Nothing , chefs are lazy , front of house disrespectful, and management very rude , always dead as too expensive What is the most stressful part about working at the company?The way chefs and managers and front of house just throw things at you even when they are not busy , and very disrespectful if your English, all speak their own language during shift , and smoke to much , and no help What is the work environment and culture like at the company?Very stressful, lots of shouting and arguing amongst chefs as there is no cumulative between them , and are all very two faced ,
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no hours

do not work here on a 0 hours contract you will get no shifts and the ones you do get you will be completely ignored by the rest of the this particular prezzo my tips were taken by duty managers and i was constantly being shoved off to do the worst jobs where i would get no interaction with customers.i had very little hands on training and for the most part was just completely forgotten about.the managers never put enough staff on shifts so we would be very overworked and constantly getting complaints from customers. overall just a really bad place to work.


free food, discount


bad hours, unhappy work environment
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Not too bad but not great

Good good, good tips, but got spoken to like I was stupid, would turn up and be sent home within an hour, sometimes would get phoned to not come in. A few member of staff should not of been working there and didn’t care about their job at all
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Great team and work environment

Very well cared for staff and lovely managers who made the job smooth and fun. Free food was amazing with a vast amount to choose from as well as free drinks on shift


Free lunches, great managers and overall respect


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Fun workplace

Enjoyed working here, management usually quite good, free meals and tips a bonus. Days could be long and workload could sometimes be stressful but usually a nice atmosphere to work in.


Free meals, tips


Long hours
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Good place to learn and grow

Prezzo it's a good place to learn new skills and experience different types of situations with the customers and employees. You can start from being a waiter- waitress and become a duty manager and so on.


Free food to take home, great tips, paid lunch, paid birthday day.


Unexpected hours, sometimes you get less hours than you want, company always need you on a busy period time, most of the times you have to work on a weekend.
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Stressful, not secure, no home work life balance

I started as a Kp in prezzo and within a very short amount of time I was practically running the place I got no wage increase during that time no thanks or any bonus pay I was contracted 5 hrs to start and after 2-3 weeks I was doing almost 50-60 hrs on £9.25 an hour I also had to go to another branch to run as their head chef for a few months I didn’t get any extra pay or recognition I worked my butt off then I said I only want to do 40 hrs they kept me on 40 hrs for only 2 weeks then dropped my hrs to 10-15 which was barely enough to pay my bills and on top of all of this they gave me 1 weekend off in the almost 2 yrs I worked there. It is not a good place to work and I feel bad for anyone that still works there or chooses to work there.


Free food when on shift


Split shifts, long hours, empty promises, most of the food was frozen, terrible management
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Working under pressure and under staff

I had a shift manager making fun of my accent and other foreigner colleagues . I was most of the times doing bar because they have preferences between friends . Shift manager has friends that were always given the best sections of tables to work .


Free food


Long hours specially at weekends
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Good tips- free food

Poor management. With promotion you no longer get tips which is significant in current climate. Pros: Flexible around studies and won’t finish later than 11pm
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Overall rating

Based on 463 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.1 out of 5 stars for Culture

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