Primark Employee Reviews

unfair expectations, managers have favourites and are more lenient with them, not allowed to talk to colleagues even though managers spend most of their shift talking.

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Fun to work there at times but hard work

Retail Assistant (Current Employee) - Truro - 23 September 2023

Fun to work there at times, with both staff and customers. The work is easy but repetitive which is what makes it hard work. 99.9 percentage of customers are absolutely great, but others are very rude and abusive towards staff, however, Management and Security do not tolerate it and deal with it very quickly. Overall a good place to work.

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Insights into Primark

Based on 1,635 survey responses

What people like

Ability to meet personal goals
Inclusive work environment
Fair pay for job

Areas for improvement

Ability to learn new things
Sense of belonging
Support from manager

Great part time work students

Weekend Sales Assistant (Former Employee) - Oldham, Greater Manchester - 23 September 2023

Decent pay, overtime is often available to staff however can be fast paced especially during the weekends so can be a bit stressful sometimes but overall good place to work especially if you’re a student looking for some part time work

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Good place for students, part time work available

Retail Assistant (Former Employee) - London, Greater London - 22 September 2023

Good place for students, they got weekend work available and lots of overtime. I worked weekends and got overtime during the week too. I loved my time there as it allowed me to continue my studies

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very hit or miss

Retail Assistant (Former Employee) - Darlington, Durham - 22 September 2023

To have a good time here you need to be able to get in the managers' little group of favourites otherwise you will have a miserable time unless you find friends quickly. They won't show you how to fold anything they way they like it and yell at you when you don't know how to do it.

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Terrible place to be

Customer Service Advisor (Former Employee) - Loughton, Essex - 22 September 2023

Just dont its not worth your health and wellbeing and you are not supported atall nobody cares for you and the gossiping is rough you have to be very thick skinned to work here

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It’s fine

Sales Assistant (Former Employee) - Middlesbrough, North Yorkshire - 21 September 2023

Very busy and fast paced. A lot of good staff to work with which makes the day go quicker. Tills is much more relaxed than working on the department’s as you have to keep everything as tidy as possible or management get on your back about it.

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Primark review

Retail Assistant (Former Employee) - Chester, Cheshire - 21 September 2023

-very fast paced -filling stock-sometimes you are folding clothing all day -not very flexible -manger’s are quite demanding but constantly stand around chatting.

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Great first job

Sales Assistant (Former Employee) - Dudley, West Midlands - 20 September 2023

Primark is such a good place to start out, it’s such a faves paced environment and majority of the time it’s busy so you get good time management skills and customer service skills from here. Would recommend for those in college/uni

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Not adequate

Sales Assistant (Former Employee) - Crawley, West Sussex - 20 September 2023

I didn’t like working there becuase they made me work hard and did not give enough breaks . They didnt pay me good and they also would argue with mee all the tme

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Good place to work

Customer Assistant (Former Employee) - Shrewsbury - 20 September 2023

Enjoyed the job, occasionally stressful when busy but for the wage at the time it wasn't a bad job. Hours I had fit in well with my home life. Higher management was alway changing but overall as long as you got on with the job you were left alone.

Pros

Discount at Christmas

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Bit naff. Needs a rethink

Retail Assistant (Part-Time) (Current Employee) - Hanley - 20 September 2023

What is the best part of working at the company?The floor staff. Great people.What is the most stressful part about working at the company?No staff. No budget for overtimeWhat is the work environment and culture like at the company?Bit depressing. Not enough staffWhat is a typical day like for you at the company?Busy.chasing your own tail. Trying to get hold of managers that ignore calld

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It was a good experience

Retail Assistant (Former Employee) - Newcastle upon Tyne - 19 September 2023

What is the best part of working at the company?Seeing beautiful stuffs and shoppingWhat is the most stressful part about working at the company?Very busy store and standing aroundWhat is the work environment and culture like at the company?Its busy and chilled and structured.What is a typical day like for you at the company?Tills operations,tidying,folding clothes

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Good first job

Retail Assistant (Former Employee) - Crawley, West Sussex - 19 September 2023

In general the work is easy (although sometimes it can get a bit tedious and repetitive), the people are nice and the pay is good compared to similar companies. Hours are good and there's usually overtime available.

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Stressful

Warehouse Operative (Current Employee) - Kettering, Northamptonshire - 18 September 2023

The rates are to high and they expect u to learn straight if not they get rid of you and the people that work there are extremely impatient try to avoid

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Good money, easy shifts

Retail Assistant (Current Employee) - Warrington, Cheshire - 18 September 2023

Good pay, staff are very friendly, always overtime if anyone needs extra money, discount, days can vary sometimes hectic but other days are fairly easy

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Good place to work

Sales Assistant (Former Employee) - Birkenhead, Merseyside - 18 September 2023

Primark was a good place to work. Friendly staff who all help eachother, management are also helpful and make sure you know what your doing. Set hours and weekend off were a bonus.

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Great for part-time

Retail Sales Assistant (Current Employee) - Norwich, Norfolk - 17 September 2023

Primark give contracted hours for part-timers which is very reasonable, they worked with me regarding school times. Contract extensions are always offered, and after a year you’re often offered a permanent contract.In terms of the work itself: relatively easy but can get tedious and boring. Managers always look out for you and if you’re looking for work you can always ask, but for shifts where you’re zoning it will be folding clothes the whole time. However the pay is fair and the same for everyone (at the store I work at).Overall a good place to work over summer or while at school, but it can get boring!

Pros

Discount, Contract Extensions, Support Available

Cons

Can be tedious

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Supportive

Retail Assistant (Current Employee) - Grimsby - 17 September 2023

Grimsby store a good place to work fair management.Always work load and fast paced and busy deliveries big.Can be stressful and hectic over christmas, although this affects managers more than staff.

Pros

Fkexibility

Cons

Pay

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Boring and Slow Workplace

Retail Assistant (Temp) (Former Employee) - Northampton - 17 September 2023

This job is exactly what you’d expect. You have nothing to do for the whole shift except pick up mess after customers over and over. If you tried to do tasks like put out stock, it will always have already been done by someone else. Managers were patronising and spoke down to you all the time. You’re not allowed to talk to your colleagues even when working otherwise you’ll get told off.

Pros

Discount, Good Pay & Lots of Overtime

Cons

Long Hours, not much to do

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fun and busy

Sales Assistant (Former Employee) - london - 17 September 2023

great enviromentcan be stress but other staff made it enjoyable pay good but long days sometimesgreat managment and support staffhelped when needed and supported

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