Work wellbeing score is 67 out of 100
3.5 out of 5 stars.
Write a review

Primark Employee Reviews

Review this company
Job Title
United Kingdom5,736 reviews

Ratings by category

3.5Work-life balance

Sort by

Found 5,736 reviews matching the searchSee all 11,012 reviews

draining and toxic

Indeed featured review

The most useful review selected by Indeed
unfair expectations, managers have favourites and are more lenient with them, not allowed to talk to colleagues even though managers spend most of their shift talking.
Was this review helpful?

Fun to work there at times but hard work

Fun to work there at times, with both staff and customers. The work is easy but repetitive which is what makes it hard work. 99.9 percentage of customers are absolutely great, but others are very rude and abusive towards staff, however, Management and Security do not tolerate it and deal with it very quickly. Overall a good place to work.
Was this review helpful?

Insights into Primark

Based on 1,635 survey responses
What people like
  • Ability to meet personal goals
  • Inclusive work environment
  • Fair pay for job
Areas for improvement
  • Ability to learn new things
  • Sense of belonging
  • Support from manager

Great part time work students

Decent pay, overtime is often available to staff however can be fast paced especially during the weekends so can be a bit stressful sometimes but overall good place to work especially if you’re a student looking for some part time work
Was this review helpful?

Good place for students, part time work available

Good place for students, they got weekend work available and lots of overtime. I worked weekends and got overtime during the week too. I loved my time there as it allowed me to continue my studies
Was this review helpful?

very hit or miss

To have a good time here you need to be able to get in the managers' little group of favourites otherwise you will have a miserable time unless you find friends quickly. They won't show you how to fold anything they way they like it and yell at you when you don't know how to do it.
Was this review helpful?

Rate your recent company

Share your experience to help others

Terrible place to be

Just dont its not worth your health and wellbeing and you are not supported atall nobody cares for you and the gossiping is rough you have to be very thick skinned to work here
Was this review helpful?

It’s fine

Very busy and fast paced. A lot of good staff to work with which makes the day go quicker. Tills is much more relaxed than working on the department’s as you have to keep everything as tidy as possible or management get on your back about it.
Was this review helpful?

Primark review

-very fast paced -filling stock-sometimes you are folding clothing all day -not very flexible -manger’s are quite demanding but constantly stand around chatting.
Was this review helpful?

Great first job

Primark is such a good place to start out, it’s such a faves paced environment and majority of the time it’s busy so you get good time management skills and customer service skills from here. Would recommend for those in college/uni
Was this review helpful?

Not adequate

I didn’t like working there becuase they made me work hard and did not give enough breaks . They didnt pay me good and they also would argue with mee all the tme
Was this review helpful?

Good place to work

Enjoyed the job, occasionally stressful when busy but for the wage at the time it wasn't a bad job. Hours I had fit in well with my home life. Higher management was alway changing but overall as long as you got on with the job you were left alone.


Discount at Christmas
Was this review helpful?

Bit naff. Needs a rethink

What is the best part of working at the company?The floor staff. Great people.What is the most stressful part about working at the company?No staff. No budget for overtimeWhat is the work environment and culture like at the company?Bit depressing. Not enough staffWhat is a typical day like for you at the company?Busy.chasing your own tail. Trying to get hold of managers that ignore calld
Was this review helpful?

It was a good experience

What is the best part of working at the company?Seeing beautiful stuffs and shoppingWhat is the most stressful part about working at the company?Very busy store and standing aroundWhat is the work environment and culture like at the company?Its busy and chilled and structured.What is a typical day like for you at the company?Tills operations,tidying,folding clothes
Was this review helpful?

Good first job

In general the work is easy (although sometimes it can get a bit tedious and repetitive), the people are nice and the pay is good compared to similar companies. Hours are good and there's usually overtime available.
Was this review helpful?


The rates are to high and they expect u to learn straight if not they get rid of you and the people that work there are extremely impatient try to avoid
Was this review helpful?

Good money, easy shifts

Good pay, staff are very friendly, always overtime if anyone needs extra money, discount, days can vary sometimes hectic but other days are fairly easy
Was this review helpful?

Good place to work

Primark was a good place to work. Friendly staff who all help eachother, management are also helpful and make sure you know what your doing. Set hours and weekend off were a bonus.
Was this review helpful?

Great for part-time

Primark give contracted hours for part-timers which is very reasonable, they worked with me regarding school times. Contract extensions are always offered, and after a year you’re often offered a permanent contract.In terms of the work itself: relatively easy but can get tedious and boring. Managers always look out for you and if you’re looking for work you can always ask, but for shifts where you’re zoning it will be folding clothes the whole time. However the pay is fair and the same for everyone (at the store I work at).Overall a good place to work over summer or while at school, but it can get boring!


Discount, Contract Extensions, Support Available


Can be tedious
Was this review helpful?


Grimsby store a good place to work fair management.Always work load and fast paced and busy deliveries big.Can be stressful and hectic over christmas, although this affects managers more than staff.




Was this review helpful?

Boring and Slow Workplace

This job is exactly what you’d expect. You have nothing to do for the whole shift except pick up mess after customers over and over. If you tried to do tasks like put out stock, it will always have already been done by someone else. Managers were patronising and spoke down to you all the time. You’re not allowed to talk to your colleagues even when working otherwise you’ll get told off.


Discount, Good Pay & Lots of Overtime


Long Hours, not much to do
Was this review helpful?

fun and busy

great enviromentcan be stress but other staff made it enjoyable pay good but long days sometimesgreat managment and support staffhelped when needed and supported
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Primark. Our community is ready to answer.Ask a Question

Overall rating

Based on 11,012 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.3 out of 5 stars for Culture

Compare Primark with

  • Companies
  • Primark
  • Employee reviews