Professional Security Employee Reviews
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Too many bad staff and useless management
Door Supervisor (Former Employee) - Glasgow, Glasgow - 8 September 2023
Indeed featured review
The most useful review selected by IndeedThe company hire too many "Shirt Fillers" and even the managers address this by saying "we just need bodies on doors" when in actual fact this is making places less secure with mindless door supervisors.
Pros
Some places are nice
Cons
Staff, Management, No training.
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Its bad don't do it.
Event Steward (Former Employee) - Towcester, Northamptonshire - 17 July 2023
The only Professional part of this security company is in their name, apart form that there is nothing professional about this organisation. They use incorrect tax codes while paying employees and use premium numbers for their payroll department which is diabolical. There are fees and penalties for everything to cut from what little their employees make while they take a hefty chunk of your pay in commission. To anyone who use their service please don't and if you work for them my thoughts and prayers are with you.
Pros
None
Cons
Too many to list
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Insights into Professional Security
Areas for improvement
- Support from manager
- Time and location flexibility
- Energising work tasks
Poor
Door Supervisor (Former Employee) - Doncaster, South Yorkshire - 12 March 2023
Withhold pay, happy to put full blame on you to keep venues happy. Many shirt fillers and poor staff.Very poor management. Shame as job would be great if attitude changed.
Pros
Hours
Cons
Management
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Good Company to work with.
Professional security (Current Employee) - London, Greater London - 6 November 2022
I have been working for Prosec over a year, honestly so far so good, I haven’t got much to complain about. They always have shifts for you and the managements team are excellent they always answer the call and ready to solve your problems. The wages are decent actually and they pay different wages according to where they give you shift.
Cons
Long hours
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Unreliable unprofessional no communication
Security Officer (Former Employee) - Leeds City Centre, West Yorkshire - 11 October 2022
At first everything went well until they upped my rate and didn’t pay there’s no communication between the company one says one thing and the other says another wouldn’t work for them ever again
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Fast paced but well paid
Head Door Supervisor (Current Employee) - Leeds, West Yorkshire - 6 October 2022
Never had a issue with payment and shifts.The only downfall is the lack of holidays with everyone being on a zero hour contract.
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Constantly ring even when sick
SIA Door Supervisor (Former Employee) - Wales - 3 September 2022
Always zero hour contracts yet your meant to be available to them months in advance. Hard to take days off. They will have you working 80-100 hours a week if you let them push you around. Offer no travel pay if they move you last minute. No security, so if you have a house, family etc, 100% don't work for them. They don't let you progress in your career, just keep you at the bottom.Often let clients down by not obligating their request of x amount of people, putting both the guards and public at risk.
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Fast paced fun work for somewhat low pay
Security Officer (Current Employee) - Tunbridge Wells, Kent - 16 August 2022
Standard security agency, paid weekly, have always been paid on time and never found a lack of work, some sites can be challenging while others easy for the same pay rate. Can sometimes be guilt tripped into working extra days but this has only happened a couple of times. Communication can sometimes be a problem but overall really enjoying the job, even if the pay is somewhat low.
Pros
Never a lack of work, sites can be fun
Cons
Long hours, lack of communication
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Pick and choose and they want to put at work
Awful (Former Employee) - Disgraceful - 28 June 2022
They believe the people they have contracts with but they don’t believe their own colleges also the people that work for this company lie behind your back colleges.
Pros
No
Cons
No
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No support from management
Door Supervisor (Former Employee) - Liverpool, Merseyside - 26 May 2022
Too much turnover of staff, no-shows, lack of experience etc. They hire anyone with a badge and basically expect them to know what they're doing without any help even though most have little to no experience. Management are stretched too far and can't handle the workload so it's near impossible to get support when needed. Pay average, some venues have good staff, it's all very hit and miss. If you know what you're doing and need some quick cash, it's usually easy enough, just don't expect to progress.
Pros
None
Cons
Poor management
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Jobs at Professional Security
Long hours
Security Guard (Former Employee) - West Midlands - 12 May 2022
Good companyLots of hours available.Constantly offer you shiftsWork all over the west Midlands available Good management Get paid on time and reimbursed for security clothes you buy.
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Work hard, earn money
Door Supervisor/Security (Current Employee) - Wales - 20 April 2022
I've been with ProSec for almost 2 1/2 years. I would full heartedly recommend them to anyone who is looking for work in the security industry. In my experience with the area managers, if you show that you can do the graft and work hard they'll treat you well. Only issue would be certain venues value money over security safety and can be somewhat clicky. But that's not the company's issue.
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Not bad company
Door Supervisor/Head Doorman (Former Employee) - Manchester City Centre, Greater Manchester - 15 April 2022
Not a bad company to work for, much worse out there! Depending on your manger you can get long hours if needed or shifts during the week, pay is always correct and if you had any issues you could ring the Head office and they would correct it
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Terrible
Secret (Former Employee) - Secret - 1 April 2022
Shocking company avoid like the plague terrible environment with awful management pay is terrible and they are always panicking about audits so yeah. Avoid like the plague
Pros
Non
Cons
Everything and definitely management
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Secure job
Door Supervisor (Current Employee) - Colchester, Essex - 21 March 2022
Good company to work for , pay is average for the area and management are very helpful . Weekly pay is always on time and uniform is provided.
Pros
Weekly pay
Cons
Unsociable hours
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Good company
Security Officer (Former Employee) - Heathrow, T4 - 25 November 2021
when it comes to payments then professional security are right there at the top. Unless you have messed up your time sheets or something of that nature then your money will always be in time and if its not then a simple email will sort the matter out. They give you a reason to enjoy your work and wont bother you if you are settled at the designated job.
Pros
weekly pay
Cons
no overtime
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Fun place to work
Security Officer (Current Employee) - Glasgow - 27 September 2021
Great place to work company are really great and helpful and would definitely recommend them to everyone wages are paid on time and have many different places to work so never out of work
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Bad company bad wages bad management
Security Officer (Former Employee) - Colchester - 24 September 2021
Low hours per week, late pay every week and poor management, left to work security in a pub on my own with 300+ people and only one doorman to just get ignored by the manager all night long.
Pros
Nothing
Cons
Everything
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Friendly workplace
Team Leader (Current Employee) - London - 17 September 2021
Shift allocations is big problem and if you call them it's sure that it's not gonna resolve. Managers are very nice and friendly they always step up to help you but the only problem you will not get shift allocations with your choice one day your are team leader nex day a officer this makes you crazy rest is fine but overtime everytime available
Pros
Overtime, Weekly payment, friendly environment helpful
Cons
Management
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Flaws are minimal.
Security Officer (Current Employee) - Leeds - 5 September 2021
Securing a permanent location at proSec remains a challenge to work upon.But as far as I’m concerned there’s always a place for me to meet my requirements.Logistics is a consideration many times but it’s often one that we work around easier.It’s a pleasure to be a resource on the platform of ProSec.
Pros
Free lunches and supervision co-ordination.
Cons
Normal hours.
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Nice and kool
Security Officer/Door Supervisor (Current Employee) - Cannock - 9 August 2021
Good and nice people to work with solving your problems like not get paid and others checking on you if all is ok on sit and they also pay for your Break time so you me is really good working with the professional security though I am new with them but for the past 6months I have been with them till date
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Ask a question about working or interviewing at Professional Security. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.6 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture
Questions about Professional Security
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