Prudential Employee Reviews
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Horrible! Work place bullying was so common it was practically in the job description. Horrible atmoshpehere - just a bunch of old ladies whinging and whining all day, 5 days a week.
Great canteen, decent pay, flex time.
Everything else, ever.
Management are horrible to staff. Not enough support available, basically you are thrown into the deep end and expected to do a perfect job. Long days stuck in an office whilst being pushed to get through a phone call as quickly as possible rather than fixing the issue so that you can get on to the next person resulting in agitated customers.
Well structured sales pension and investment company with excellent proposition. Travel to UK based sales presentations with national and network clients Sales and team meetings with local sales teams Regulatory updates sales updates and competitor information Presentations and workshops for adviser team meetings Director level sales and regulatory interactions Analysis of competitor propositions Liason with Marketing division around sales proposition Drafting regulatory and research analysis
Good bonus package as a function of strong proposition
I enjoyed my time at Prudential, I was respected and treated well. The people that I met and worked with were professional and I would welcome the chance to work there again.
I enjoyed working for Prudential until they TUPED us to Diligenta. They had a fair pay amongst colleagues. Obviously the longer service the higher pay due to pay rise and bonus once a year. Generally a good environment great managers. Progression was ok bit hard but not cliquey, understanding and caring managers willing to bend the rules to make sure staff were taken care of properly.
Prudential has long been a household name with a good reputation but recently the benefits of working for this company are disappearing one by one. The main benefits are flex time (perfect for people with children), regular charity events and a relaxed and friendly work culture. The company itself however is starting to favour fix-termed contracts (who are not entitled to full company benefits) over permanent ones. Pay used to be increased yearly based on performance and tenure but this too stopped a few years ago. The worst part is, depending on when and who you signed your contract with, you'll find others being paid more to do the same job you're doing. The days of working 40 years at the same job are over. Prudential knows this are seems to be favouring the gig economy over long-term contracts.
Monitoring and driving production and quality of a team of 13 case handlers assessing sales of Annuities to determine they had been executed in line with TRASP requirements and where non-compliant outcomes were identified, bespoke letters were generated and the redress calculated correctly to ensure a fair outcome for customers. I worked closely with QC to identify any knowledge gaps, and ensured learnings from feedback were rolled out to facilitate a better understanding. I was required to produce high level and granular MI to evidence management of the project requirements, and to provide mitigation for any deficits in my team output from both a quality and production perspective.
During my week, I worked on different softwares. I was trained on writing test cases & executing them. In order to complete the tasks, I was given I had to interact with different team members which helped me gain key communication and time management skills. Additionally, I developed a template for stake holder reporting.