Pulse Nursing At Home Employee Reviews
United Kingdom96 reviews
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Highly unprofessional company with un-supportive managers. Seen as a number not as a employer.Will happily place clients in hospital - refuse to pay staff while client is in hospital.No communication about changes within the company.Offices are based in London - never seen anyone from management visit clients.24/7 contact is a lie - it is very difficult to get through to anyone from the company (whatever ever time you call!!!)
You can basically do what you want at work, no one from the company actually cares or checks on you or the welfare of the client.
Working with a fantastic team of people that your genuinely like makes work that much better of an experience. Really felt like I could go to anyone in the company to ask a question and know i'd get a helpful and supportive response. Workload is quite high and fast paced but well suited to the way i'd prefer to work and i'm given the autonomy to plan my own workday/week which I really appreciate but I can reach out for manager support if i'm struggling with anything.
I was respected never got pushed to do extra shifts unless I wanted to . The staff I worked with were very good and professional. If you did extra they would offer substantial amount of pay ontop of your pay
Pays the highest ive had
Not enough packages in my area or an office
Don’t think I’ve ever worked fir a company that cares more about profit and gain than they do about staff and clients.You know when you gut feeling tells you this is not right and after leaving felt like I’d escaped a monster....If you have any sense of equality self respect and integrity don’t even apply!
Unsupportive Judgemental unprofessional uncaring demanding inflexible disrespectful
They are a great agency to work with - always a kind voice in the end of the phone happy to help you. They’re very professional and helpful. The support given is fantastic, always willing to go above and beyond for you.
Super efficient. Super professional.
Loads of big changes in The company over the past 7 years, Local office closed and we lost many clients but overall a better company to work for now as a support worker.Job let’s you work independently with clients for most hours in a day, plenty of social opportunities for clients. Company is more reliable, responsive and more professional now than ever before. There is no case managers now but Local RCL nurse is better with managing package, professional, Always supportive there is also other clinical nurses to. I enjoy working with my client and some of the staff. All staff pay rates increased over recent years and that is always good.
Not as many hours as I would like
The training and standards of this company are excellent- certainly the best of any healthcare company I have worked for. However, recruitment process is very slow, and the communication with office staff and management is poor. Lacking the warm and personal touch that the company had when I first started, more focus on getting bodies on shifts than there is patient and employee care. In part due to a move away from having care coordinators and putting more responsibility on nurses.
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A great place to work with a very supportive management team that really care, both about the clients and employees. I was really encouraged in my professional development and given a nice working environment. Enjoyed the charity fundraising activities too!
Case managers incompetent, upper-level management have little idea what they're doing either, no contingency when shifts go down, don't seem to 'care' at all, be it for their care receivers or their employees
Left to do as you please on shift as there's nobody home!
Very demanding role but a proactive work life balance. Some colleagues had been promoted with full fanfair, evey friday they'd have cakes/donuts sandwiches. Very friendly atmosphere but very demarding. This was offset with regular huddles giving us top down info. and projectionswoukd brief us on top down
Having come from a care company who provided personal care support to clients, I expected a similar training programme, working environment and office relations as my ex-employers had offered. However, I was pleasantly surprised. Training: Pulse offers second to none training in all aspects of client support, in addition to the possibility of further developing one’s training in fields such as ventilation and end of life care. I had zero experience in complex care when I started and the thought of tracheostomy and PEG care summoned a great deal of anxiety! Nevertheless, the personalised training consisted of both theory and practical application of the knowledge acquired, which played a huge role in establishing me as a competent support worker as I was able to obtain a solid idea of what I would expect in practice. Moreover, Pulse offered a two day paid shadowing shift that allowed me to familiarise myself with the client, the routine and care needs of the client, whilst having an able support worker to seek advice from specific to the client. My opinions were sought by the office, therefore allowing me to consider whether the care package was right for me or not. It is also important to note, Pulse also provides recognised qualifications in areas such as medicine administration etc. Working Environment: For those that are studying a healthcare based degree, I could not recommend Pulse more. As a trainee Pharmacist, my work allows me to work very closely with patients as well liaise with other healthcare professionals such as nurses, pharmacists and OT’s. The Manchester - more...
A long process from interview stage till actual employment, poor training, poor communication and management. Staff unprofessional and blame culture. You are a victim of work... Suspended whilst on training...lack of confidence in Pulse as an employer. Wouldn't recommend if you value yourself and your time. Not reimbursed for travel to training locations had to pay out of my pocket my hotel Management is poor can't command or communicate effectivelyexpenses and train fare
Pulse nursing at home assign nurses to work alongside support workers in the clients home, which was very enjoyable, and an excellent opportunity to transition into community care. The management look after employees very well by helping in all difficulties you may encounter.Once you have been cleared to work maximum information about the service user are always given. Co workers share their experiences with new workers making their work with Pulse.