I enjoy my work at pulse I have met some wonderful clients and co workers. The work is all complex care so specialists training is needed for individual clients

Pros

Advaced rotas

Cons

Offices based at London so can make things a little more difficult

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Supportive management, always ready when needed

Complex clinical support worker (Former Employee) - Nationwide - 16 July 2022

Productive and provide opportunity for learning new skills which are patient-focused.Managers were pleasant, always available and ready to intervene whichever time of the day. Nothing was too much for them. This made my life easier knowing that management was at my side

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Insights into Pulse Nursing At Home

Based on 8 survey responses

What people like

Clear sense of purpose
Overall satisfaction
Fair pay for job

fun place to work

Support Worker (Former Employee) - Birmingham - 30 May 2022

A great company to work for. The management is so supportive and they take training seriously. You can never be posted to a job you are not ready for. They carry out frequent checks on carers to ensure they're okay and they're also following guidelines and procedures. It's like a big happy family.

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Do not recommend working for this company at all.

Support Worker (Current Employee) - Middlesbrough, North Yorkshire - 15 March 2021

Highly unprofessional company with un-supportive managers. Seen as a number not as a employer.Will happily place clients in hospital - refuse to pay staff while client is in hospital.No communication about changes within the company.Offices are based in London - never seen anyone from management visit clients.24/7 contact is a lie - it is very difficult to get through to anyone from the company (whatever ever time you call!!!)

Pros

You can basically do what you want at work, no one from the company actually cares or checks on you or the welfare of the client.

Cons

See Pros.

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Fun workplace

HCA/Support Worker (Current Employee) - Birmingham - 2 March 2021

Work is decent long enough as you get ur client but process is very lengthy.once start everything should be fun depend on the packageLive in have to bring your own food and bedding too ..

Pros

No free lunch

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Close knit team and lots of collaberation

Administrator (Current Employee) - Manchester, Greater Manchester - 15 February 2021

Working with a fantastic team of people that your genuinely like makes work that much better of an experience. Really felt like I could go to anyone in the company to ask a question and know i'd get a helpful and supportive response. Workload is quite high and fast paced but well suited to the way i'd prefer to work and i'm given the autonomy to plan my own workday/week which I really appreciate but I can reach out for manager support if i'm struggling with anything.

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Great pay rate

Support Worker/Carer (Former Employee) - London - 24 January 2021

I was respected never got pushed to do extra shifts unless I wanted to . The staff I worked with were very good and professional. If you did extra they would offer substantial amount of pay ontop of your pay

Pros

Pays the highest ive had

Cons

Not enough packages in my area or an office

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Unsupportive company managers

Children's Case Manager (Former Employee) - London - 18 November 2020

Don’t think I’ve ever worked fir a company that cares more about profit and gain than they do about staff and clients.You know when you gut feeling tells you this is not right and after leaving felt like I’d escaped a monster....If you have any sense of equality self respect and integrity don’t even apply!

Pros

None

Cons

Unsupportive Judgemental unprofessional uncaring demanding inflexible disrespectful

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Wonderful to work for

Paediatric Nurse (Current Employee) - London, Greater London - 2 October 2020

They are a great agency to work with - always a kind voice in the end of the phone happy to help you. They’re very professional and helpful. The support given is fantastic, always willing to go above and beyond for you.

Pros

Super efficient. Super professional.

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Excellent team to work with

Paediatric Nurse (Current Employee) - London, Greater London - 30 September 2020

Very professional right from the start. They are very helpful with sorting the shifts, and explaining how far I would need to travel. The pay is very good for anybody who has experienced working in the PICU. Would highly recommend.

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Jobs at Pulse Nursing At Home

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Healthcare Assistant Support Worker

Healthcare Assistant Support Worker

Approachable and supportive company

Support Worker (Current Employee) - North East - 5 September 2020

Loads of big changes in The company over the past 7 years, Local office closed and we lost many clients but overall a better company to work for now as a support worker.Job let’s you work independently with clients for most hours in a day, plenty of social opportunities for clients. Company is more reliable, responsive and more professional now than ever before. There is no case managers now but Local RCL nurse is better with managing package, professional, Always supportive there is also other clinical nurses to. I enjoy working with my client and some of the staff. All staff pay rates increased over recent years and that is always good.

Pros

24-7 support

Cons

Not as many hours as I would like

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Good training standards, lacking in personal touch

Personal Support Worker (Current Employee) - West Yorkshire - 7 June 2020

The training and standards of this company are excellent- certainly the best of any healthcare company I have worked for. However, recruitment process is very slow, and the communication with office staff and management is poor. Lacking the warm and personal touch that the company had when I first started, more focus on getting bodies on shifts than there is patient and employee care. In part due to a move away from having care coordinators and putting more responsibility on nurses.

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Great place to work

support worker (Former Employee) - London, Greater London - 21 April 2020

Had a blast working here. It's rare in this industry to find a supportive environment, which offers great benefits, along with career progression with development and training.

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Wouldn't work here again

Child Support Worker (Former Employee) - Birmingham, West Midlands - 27 March 2020

Very much if your face fits kind of work. Zero support from seniors. I found myself feeling extremely uncomfortable and anxious, the demands were unrealistic

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Collaborative environment that promotes excellence in everything they do

Coordinator/Administrator (Former Employee) - Manchester, Greater Manchester - 5 March 2020

A great place to work with a very supportive management team that really care, both about the clients and employees. I was really encouraged in my professional development and given a nice working environment. Enjoyed the charity fundraising activities too!

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Job role waste of time

case manager Pulse (Former Employee) - Birmingham - 25 February 2020

Offered position community base was mainly office role ,loads complaints concerns regarding service ,no permanent salary or job position . Waste time f time applying left financially struggling

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Farce

Live in Caregiver (Current Employee) - East London, Greater London - 6 February 2020

Case managers incompetent, upper-level management have little idea what they're doing either, no contingency when shifts go down, don't seem to 'care' at all, be it for their care receivers or their employees

Pros

Left to do as you please on shift as there's nobody home!

Cons

As above!

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Temporary

Bookings Assistant (Former Employee) - London - 30 January 2020

Very demanding role but a proactive work life balance. Some colleagues had been promoted with full fanfair, evey friday they'd have cakes/donuts sandwiches. Very friendly atmosphere but very demarding. This was offset with regular huddles giving us top down info. and projectionswoukd brief us on top down

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Excellent workplace, with outstanding training and people

Complex Care Support Worker (Current Employee) - Manchester, Greater Manchester - 18 November 2019

Having come from a care company who provided personal care support to clients, I expected a similar training programme, working environment and office relations as my ex-employers had offered. However, I was pleasantly surprised. Training: Pulse offers second to none training in all aspects of client support, in addition to the possibility of further developing one’s training in fields such as ventilation and end of life care. I had zero experience in complex care when I started and the thought of tracheostomy and PEG care summoned a great deal of anxiety! Nevertheless, the personalised training consisted of both theory and practical application of the knowledge acquired, which played a huge role in establishing me as a competent support worker as I was able to obtain a solid idea of what I would expect in practice. Moreover, Pulse offered a two day paid shadowing shift that allowed me to familiarise myself with the client, the routine and care needs of the client, whilst having an able support worker to seek advice from specific to the client. My opinions were sought by the office, therefore allowing me to consider whether the care package was right for me or not. It is also important to note, Pulse also provides recognised qualifications in areas such as medicine administration etc. Working Environment: For those that are studying a healthcare based degree, I could not recommend Pulse more. As a trainee Pharmacist, my work allows me to work very closely with patients as well liaise with other healthcare professionals such as nurses, pharmacists and OT’s. The Manchester -

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Fun working place

Support Worker (Former Employee) - London South East, Greater London - 18 November 2019

Great people to work a side there the opportunity of learning about people from all walks of life. Really loved working there if I get a chance would love to work there again great experience!

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Work

Specialised Support Worker (Former Employee) - Mold, Flintshire - 16 November 2019

I only left because pulse decided to change policy on travel expenses and I couldn't afford to pay myself. They were good to work for otherwise and I would have stayed if they had work closer to my home.

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