Pulse Nursing At Home
3.2 out of 5 stars.
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Pulse Nursing At Home Employee Reviews

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3.0Work-life balance

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Support worker

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I enjoy my work at pulse I have met some wonderful clients and co workers. The work is all complex care so specialists training is needed for individual clients


Advaced rotas


Offices based at London so can make things a little more difficult
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Supportive management, always ready when needed

Productive and provide opportunity for learning new skills which are patient-focused.Managers were pleasant, always available and ready to intervene whichever time of the day. Nothing was too much for them. This made my life easier knowing that management was at my side
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Insights into Pulse Nursing At Home

Based on 9 survey responses
What people like
  • Fair pay for job
  • Clear sense of purpose
  • Overall satisfaction

fun place to work

A great company to work for. The management is so supportive and they take training seriously. You can never be posted to a job you are not ready for. They carry out frequent checks on carers to ensure they're okay and they're also following guidelines and procedures. It's like a big happy family.
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Do not recommend working for this company at all.

Highly unprofessional company with un-supportive managers. Seen as a number not as a employer.Will happily place clients in hospital - refuse to pay staff while client is in hospital.No communication about changes within the company.Offices are based in London - never seen anyone from management visit clients.24/7 contact is a lie - it is very difficult to get through to anyone from the company (whatever ever time you call!!!)


You can basically do what you want at work, no one from the company actually cares or checks on you or the welfare of the client.


See Pros.
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Fun workplace

Work is decent long enough as you get ur client but process is very lengthy.once start everything should be fun depend on the packageLive in have to bring your own food and bedding too ..


No free lunch
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Close knit team and lots of collaberation

Working with a fantastic team of people that your genuinely like makes work that much better of an experience. Really felt like I could go to anyone in the company to ask a question and know i'd get a helpful and supportive response. Workload is quite high and fast paced but well suited to the way i'd prefer to work and i'm given the autonomy to plan my own workday/week which I really appreciate but I can reach out for manager support if i'm struggling with anything.
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Great pay rate

I was respected never got pushed to do extra shifts unless I wanted to . The staff I worked with were very good and professional. If you did extra they would offer substantial amount of pay ontop of your pay


Pays the highest ive had


Not enough packages in my area or an office
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Unsupportive company managers

Don’t think I’ve ever worked fir a company that cares more about profit and gain than they do about staff and clients.You know when you gut feeling tells you this is not right and after leaving felt like I’d escaped a monster....If you have any sense of equality self respect and integrity don’t even apply!




Unsupportive Judgemental unprofessional uncaring demanding inflexible disrespectful
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Wonderful to work for

They are a great agency to work with - always a kind voice in the end of the phone happy to help you. They’re very professional and helpful. The support given is fantastic, always willing to go above and beyond for you.


Super efficient. Super professional.
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Excellent team to work with

Very professional right from the start. They are very helpful with sorting the shifts, and explaining how far I would need to travel. The pay is very good for anybody who has experienced working in the PICU. Would highly recommend.
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Approachable and supportive company

Loads of big changes in The company over the past 7 years, Local office closed and we lost many clients but overall a better company to work for now as a support worker.Job let’s you work independently with clients for most hours in a day, plenty of social opportunities for clients. Company is more reliable, responsive and more professional now than ever before. There is no case managers now but Local RCL nurse is better with managing package, professional, Always supportive there is also other clinical nurses to. I enjoy working with my client and some of the staff. All staff pay rates increased over recent years and that is always good.


24-7 support


Not as many hours as I would like
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Good training standards, lacking in personal touch

The training and standards of this company are excellent- certainly the best of any healthcare company I have worked for. However, recruitment process is very slow, and the communication with office staff and management is poor. Lacking the warm and personal touch that the company had when I first started, more focus on getting bodies on shifts than there is patient and employee care. In part due to a move away from having care coordinators and putting more responsibility on nurses.
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Great place to work

Had a blast working here. It's rare in this industry to find a supportive environment, which offers great benefits, along with career progression with development and training.
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Wouldn't work here again

Very much if your face fits kind of work. Zero support from seniors. I found myself feeling extremely uncomfortable and anxious, the demands were unrealistic
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Collaborative environment that promotes excellence in everything they do

A great place to work with a very supportive management team that really care, both about the clients and employees. I was really encouraged in my professional development and given a nice working environment. Enjoyed the charity fundraising activities too!
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Job role waste of time

Offered position community base was mainly office role ,loads complaints concerns regarding service ,no permanent salary or job position . Waste time f time applying left financially struggling
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Case managers incompetent, upper-level management have little idea what they're doing either, no contingency when shifts go down, don't seem to 'care' at all, be it for their care receivers or their employees


Left to do as you please on shift as there's nobody home!


As above!
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Very demanding role but a proactive work life balance. Some colleagues had been promoted with full fanfair, evey friday they'd have cakes/donuts sandwiches. Very friendly atmosphere but very demarding. This was offset with regular huddles giving us top down info. and projectionswoukd brief us on top down
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Excellent workplace, with outstanding training and people

Having come from a care company who provided personal care support to clients, I expected a similar training programme, working environment and office relations as my ex-employers had offered. However, I was pleasantly surprised. Training: Pulse offers second to none training in all aspects of client support, in addition to the possibility of further developing one’s training in fields such as ventilation and end of life care. I had zero experience in complex care when I started and the thought of tracheostomy and PEG care summoned a great deal of anxiety! Nevertheless, the personalised training consisted of both theory and practical application of the knowledge acquired, which played a huge role in establishing me as a competent support worker as I was able to obtain a solid idea of what I would expect in practice. Moreover, Pulse offered a two day paid shadowing shift that allowed me to familiarise myself with the client, the routine and care needs of the client, whilst having an able support worker to seek advice from specific to the client. My opinions were sought by the office, therefore allowing me to consider whether the care package was right for me or not. It is also important to note, Pulse also provides recognised qualifications in areas such as medicine administration etc. Working Environment: For those that are studying a healthcare based degree, I could not recommend Pulse more. As a trainee Pharmacist, my work allows me to work very closely with patients as well liaise with other healthcare professionals such as nurses, pharmacists and OT’s. The Manchester - 
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Fun working place

Great people to work a side there the opportunity of learning about people from all walks of life. Really loved working there if I get a chance would love to work there again great experience!
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I only left because pulse decided to change policy on travel expenses and I couldn't afford to pay myself. They were good to work for otherwise and I would have stayed if they had work closer to my home.
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Overall rating

Based on 99 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
2.8 out of 5 stars for Management
3.1 out of 5 stars for Culture

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