Qatar Airways
Happiness score is 83 out of 100
4.1 out of 5 stars.
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Qatar Airways Careers and Employment

Work happiness

Scores based on about 21 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel their work has a clear sense of purpose?
Are people completely satisfied with their job?

About the company

  • CEO
    Akbar Al Baker
    81%
    approve of Akbar Al Baker's performance
  • Founded
    1997
  • Company size
    more than 10,000
  • Industry
    Transportation & Logistics
  • Headquarters
    Doha, Qatar
  • Link
    Qatar Airways website
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Rating overview

Rating is calculated based on 1.3K reviews and is evolving.

5.0020182.6720194.252020

Reviews

Senior Customer Service Officer in London
on 28 July 2020
Excellent 5 * Company
Excellent work Experience Very Challenging all the time Different cultures Always on the go. New Aircraft. Excellent customer service. Value for price Competitive
Messenger in London, Greater London
on 1 June 2020
Greatful to get opportunity to work at qatar airways
Working for Qatar airways helped me gained immense knowledge on MNC work environment and opportunities to learn and grow. Qatar airways has a global reputation and positive feedback from all its employees when it comes to employee payroll and job security
Customer Service Assistant in Customer service
on 13 March 2020
I would love to wotk again for Qatar airways
I would like to return to work for Qatar airways as I really enjoyed working with the staff as we all worked as a team and we also made the passengers feel very comfortable, special, welcoming, and give our passengers 110 per cent our customer service on there start of there travel until they arrive at there destination
Airport Services Agent in London / Gatwick Airport, West Sussex
on 22 January 2020
Great company to work for
QATAR Airways is a great company to work for, it gives you a lot of opportunities to progress within the company and they provide you with development of your skills and knowledge in different areas by sending you to Doha for trainings. It's fun depending on the team you work for. On a daily basis you are liaising with Ground Handling Companies that do check in, boarding, ramp, cleaning and other activities for Qatar Airways. You have to make sure they follow our standards and they stay within their time which is agreed in SLA. Some people might not like you because you are too strict. You will understand that your goals and objectives as an airline are very different then the ground handling companies. In aviation there is pressure of OTP and the same applies to QR. There are KPIs that as a station you have to hit otherwise there will be pressure from senior management from Doha. Qatar airways is the best airline in the world. You have to understand that the expectations are very high and you want to make sure that you deliver the best service and experience to customers. The profile of our customers is very diverse you will find customers very difficult and customer who understand situations and are friendly. However above all number 1 priority for Qatar Airways is SAFETY.
Service Agent in London, Greater London
on 19 December 2019
Well paid but long hours
Ok for Asian people as that is where the customer comes from mostly. Management is strict. But I enjoyed it as I am disciplined and love to achieve. There is room promotion.

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Questions and answers

People have asked 18 questions about working at Qatar Airways. See the answers, explore popular topics and discover unique insights from Qatar Airways employees.

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Interview insights

Insights from 71 Indeed users who have interviewed with Qatar Airways within the last 5 years.

Favourable experience
Interview is average
Process takes more than one month

Interview questions

Past Exprience, scenarios, situations

Shared on 28 July 2020

- Tell us about yourself - Why do you want to work for Qatar Airways -what is it in you that other candidates do not have - Tell us about your experience in aviation. - What areas of aviation you consider you are expert in -what are your future plans - What will you change or want to change if you join QR

Shared on 22 January 2020

How would you be valuable to the team at Qatar Airways? What would you to in a certain (variable) customer service recovery situation?

Shared on 26 February 2019

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