Queen Mary University of London
Happiness score is 72 out of 100
4.1 out of 5 stars.
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Queen Mary University of London Employee Reviews

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United Kingdom79 reviews

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4.0Work-life balance

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great place to work

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pay is very good - London living wage - and coworkers are excellent - work environment is relaxed and comfortable flexible workingmanagement is collaborative in retail stores
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really nice university

I would recommend doing a PhD there. The team of student and supervisors is supportive
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Insights into Queen Mary University of London

Based on 12 survey responses
What people like
  • Fair pay for job
  • Overall satisfaction
  • Clear sense of purpose

Dynamic place to work

Queen Mary University of London is a friendly and dynamic place work. It provides the part for progression in some cases. Queen Mary is also one of the best paid employers (if not the best) within Higher Education sector.


Flexible working, location, salary
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Fun and relaxed

Great place to work from interview stage to working on the job appropriate training is always given and you have a good time with the people around you


Staggered breaks, great rate of pay, parking available for staff


Long hours
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Used to be great

I worked at Queen Mary for a number of years and despite many fumbling systems the culture and collaboration was excellent. Following the change in the senior executive this has negatively transformed. There is a culture of fear, secrecy, inconsistency across different areas, and a complete lack of interest in staff welfare. Current senior team attitude appears to be that all will be worked until they break or leave.


Lovely staff


Lack of staff welfare, lack of transparency, senior executive
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Stressfull as it was academic led and very political

There are many bureaucratic hurdles to climb. The academic staff drive policy and often you must have contacts to help you. Professional services treated second to academic services.


Holidays and security


Politics and academic led
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One of the worse companies I have ever worked for

I relocated to the Gozo (their Malta campus) and it has been one of the most unprofessional experiences of my career, to-date. I would not recommend working in this company to ANYBODY. Their management lacks leadership and they do not care whatsoever for the welfare and well-being of their staff.
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Full of bullies

Bullying is widespread amongst staff. They perceive that the years probation for all new admin staff enables gives them the ability to do what they want without redress. Staff turnover consequently very high.
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Productive and Fun

Being a Student Ambassador was interesting as you get to meet people and students from all walks of life. You learn many various skills especially communication.
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Invigilation is tiring but enjoyable

Few weeks of Exam invigilation is enjoyable and they pay reasonably fair but its on temporary but i am looking for a career progression and security in job so it would be good if QMUL gives priority to its invigilators when any vacancy raised within it
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Been there to help, Highly trained and informed... Rewarding, enjoyable..... Satisfying, motivational, passionate about people, caring and been cared for ....everyday was important, the job was so much been part of a team. Nothing to dislike
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Pushing the boundaries

Excellent and fun environment to work in. Supportive colleagues and a strong culture of adding to knowledge for the benefit of all. Work / home life balance was always considered and I was never made to choose should there be any conflicts.
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Collaborative Higher Education Establishment

Overall a great place to work. The school of Economics and Finance has a culture of collaboration among the administration team, and great communication between academics and administration.
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Working at QMUL was a fantastic time of my life. Bearucraic activities are mostly smooth. Office staff provides full support at any part of the work. The hiring process is fast and based on merit.
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Fun relaxed workplace

Excellent experience Nice student/university/work environment and culture. Campus easy to navigate. Learned to create and maintain positive relationships.
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A very interesting and beautiful place to work

Very supportive staff and quite interacting and refreshing place to work. The student's Ambassadors are a bunch of intelligent, dedicated and fun-loving individuals who work as a team in projecting the image of the Queen Mary University of London.
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ambiente lavorativo flessibile

great management and organization good work-life balance great working team, kind colleagues willing to help and teach
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Good employer

I would definitely work here again. Very generous holiday entitlement and good working culture. Will be sorry to leave this employer. Best of luck with your application.
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Toxic environment

Unprofessional workplace. No appreciation and respect. I've never work in a such dysfunctional place like the hospitality and catering department at QMUL. Higher management needs to lead by example. It seemed they were completely oblivious about what's going on below their level. Staff shortage or calling sick all the time. Low moral within the team. It's shocking that management don't seam to pay attention to the sign of poor performance and commitment by staff. If you're a professional personnel, don't waist your time here. Look elsewhere


30 days holiday


Long hours, no appreciation
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Dedicated student lead association

It’s a new society in our university, so for the whole year we had been working very hard to get recognized by the students and staff. It was a very interesting experience for me as I could not imagine going throug this before.
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Culture of bullying and harassment in management

There is a rampant culture of harassment across all levels of management. The Union are overwhelmed by the amount of complaints they receive and this became evident during the strike last year. Contracts are given, but these are based on a certain amount of hours and salary is eked out over ten months meaning you could be coming out with as little as 1000-1300 GBP a month to survive in a city like London. More and more courses are being rolled out to attract students but the quality of these is poor as staff are not given time to develop them properly and material design is lumped in with your hourly teaching rate. SLLF is a particularly stressful and demoralising department to work in and this will not change until there is a senior management change. After four years in this department, I was only one of a large number of people to leave. Staff turnover is very high.
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Overall rating

Based on 86 reviews

Ratings by category

4.0 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job security/advancement
3.7 out of 5 stars for Management
3.9 out of 5 stars for Culture

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