QVC
Happiness score is 45 out of 100
3.6 out of 5 stars.
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QVC Employee Reviews

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Location
United Kingdom121 reviews

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3.5Work-life balance

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Ok

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It is a Ok company to work for basic wage and if you want quick money apart from that not much more to look forward to other than the end of your shift.

Pros

Money Friends

Cons

Long hours
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Team leaders can do as they want

Depends on who's team you are on some teams unless your friends with your team leader you will constantly be flagged for things even when you follow the correct proses and will find it next to impossible to even be able to talk to another member of management about the situation to even get them to look at it

Pros

If you are your team leaders mate can do what you want

Cons

Workers should have a union
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Insights into QVC

Based on 24 survey responses
Areas for improvement
  • Energising work tasks
  • General feeling of work happiness
  • Sense of belonging

A great place to work

The pay is slightly under what I would hope for but it really is a great place to work. I can't fault how supportive the management are. It feels more like going to see your friends for a few hours a day than going to work.

Pros

Great work environment

Cons

Can be stressful
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Worst job I have ever had

Long hours, unprofessional the company will do anything to not pay you or take it out your wagesAvoid at all costs or it will drain the life out of if you have no other choice to work there

Pros

Nothing

Cons

Everything
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Management are lovely

Management are lovely and cannot do enoughTo help you. Shift 2 leaders (after 5pm ) are easier to get on with than day time team leaders there more approachable.Working life balance isn’t the best as options to swap shifts aren’t easy especially if you have kids Sick days and time off for emergency management are supportive. Qvc have made a rod for there back with customers as they expect to much now older customers know how to get what they want Qvc are soft with them.
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Horrible fake company you are just a number

Terrible managementStressful, pressurised environmentRude customersAsk too much from staff who are on basic wagesNothing you do is enough they literally want bloodFeel like you are being watched and scrutinised every second of shift
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Nice place to work

Manageable workload Straight forward expectations Supportive managementIn depth training Approachable staffContinuous support throughout probation

Pros

Support in every aspect of the business

Cons

Non
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Stressful work

Fast paced, constant and extremely harsh "quality" review process coupled with lack of compassion by some managers makes it a bad place to work. If your looking for a career, look elsewhere. The people who work there alongside you are great and that's about the nicest thing I can say about QVC. Draconian processes and systems also make an already stressful job worse.
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Good work life balance.

Good people, laid back atmosphere. Left alone to do the job done. Pay is not great. We were told we were essential to the business during lockdown, but that doesn't reflect the disregard to your efforts. Never recognised by senior management, and our department is seen almost as contractors although many of us have been there for years. In order to get ahead in this company being popular or attractive seems to be the key skills needed. Hard work means nothing.

Pros

Co workers

Cons

Bad pay
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Good company to work for

Good company to work for but the work quickly becomes very boring. Good discount and staff sales, everyone is nice not much room to move up. Everyone knows what employee is getting the new role before the role is even announced.

Pros

Discount

Cons

Boring
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Easy to do and fun

I’d recommend to anyone who wants customer service experience and quality training. They really want to teach all specific things about the jobs that they have
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Apparel Returns

Was once a good place to work for, Management have run the place down, targets are ridiculous and unachievable, all they’re interested in is figures. People are miserable and stressed in there because of this. Also Management show favouritism with certain staff and its Blatant, Could do with undercover Boss going in there for a few months. Shame this place has gone this bad as people are walking out.

Pros

Co-workers

Cons

Management
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Staff are great

Staff are great but there's no further progression unless your either family or good mates with management, been passed over countless times for progression after 10 years

Pros

Car park and staff

Cons

Management
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Bogstandard warehouse

Used to be great place to work.All depends on what department you get into,my advice would be Inbound or Inventory.Canteen is not subsidised.Smoking areas for vape and ciggies.

Pros

Overtime

Cons

Oncall contracts
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Was a great place to work

Worked at QVC for a long time,doing all kinds of jobs in the process but mainly in distribution not call centre(2 different parts).Started oncall which you will stay at until you get a full time contract .Oncall hours basically what ever days they need you ,monday to saturday 8 till 4pm,8 -6pm,10-6pm or worse 1-6pm.Your minimum hours will probably be 22.5 plus 15 hrs if busy which is most of the time.There can be early finishes but on rare occasions.Dont expect to be off every saturday and working to 6pm.All in all depends what dept you get into inbound,outbound,returns,with other depts in them.Dont forget this review is for working in the warehouse and not call centre totally different jobs.

Pros

Success share scheme, electric sockets for teslas.Big screen tvs everywhere, pcs as well.

Cons

Oncall contract is gruelling so if you like your football unlucky, public transport is hit and miss of a weekend, spent many an hour freezing waiting for a bus because they dont arrive after the hour mark .
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Orderline rep very good training

I was so happy to work for QVC. Its a good happy environment to work in. Managers and people are great always there for support. Perks are good too. I was sorry to leave due to circumstances with covid.I would love to go back again. I'm still trying.

Pros

Cafe with cooked food on site. Good discount on products

Cons

Can't think of any
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Poor workplace

Wouldn’t recommend to my worst enemy, management side is poor, people who work there are okay to have a chat to. Always wrong with the wages so keep up to date with the hours you do

Pros

None

Cons

Too many
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Not a great company to work for

It was a very strict company to work for. Way to serious and the managers were hard to talk to or communicate with when you needed help. It was far too busy too all the time with some days when there was not enough staff in so it became very stressful.

Pros

Good transport links

Cons

Very strict
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Bareable for a short time

Its a okay enviroment, fasted paced physical job, lots of nice people working at the company but mangament do tend to have favourites, not the best money either

Pros

Good enviroment

Cons

Not great money
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Ok if nothing is out there but used to be a good place to work

Not such a good place to work anymore but parking is free Seems like HR are not the same anymore and they feel really unapproachable. More responsibility and actual hands on work for no more appreciation or pay. Very Demoralising.

Pros

Parking and canteen

Cons

Management and courses
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Very poor place to work for

You don’t get encouraged to talk to customers just get the money and get rid of them to keep call time low -lonely job - depends on what team leader you have as regards to progress - no consistency with staff - so try try book a holiday it’s virtually impossible and can be cancelled at short notice -stats and figures determine if you’re kept on or not but depends on team leader -system is a joke to navigate -would not recommend

Pros

Staff shop and discount

Cons

Everything else
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Overall rating

Based on 2,412 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.5 out of 5 stars for Culture

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