RBS Careers and Employment

About the company

Founded
1968
Company size
more than 10,000
Revenue
more than £10B (GBP)
Industry
Finance

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Jobs

We were not able to detect your location. You can browse through the 1 job RBS has to offer

Full-time

Customer Service Officer – Premier Banking

Edinburgh

£18,765 a year

19 days ago

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There is 1 job at RBS

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Customer Service

1 job

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Salaries

Salary estimated from 665 employees, users, and past and present job advertisements on Indeed.

Popular Roles

Apprentice

£20,383 per year

User Experience Manager

£56,131 per year

Analyst

£25,866 per year

Customer Service

Customer Service Representative

£17,930 per year

Personal Banker

£17,736 per year

Senior Personal Banker

£19,776 per year

Management

Entrepreneur

£37,883 per year

Team Leader

£31,428 per year

Safety Consultant

£36,558 per year

Sales

Customer Solutions Specialist

£25,907 per year

Mortgage Advisor

£33,019 per year

Client Advisor

£19,100 per year

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Rating overview

Rating is calculated based on 3.6K reviews and is evolving.

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Work-life balance

Compensation & benefits

Job security & advancement

Management

Culture

Reviews

Debt Recovery Officer in Telford

on 6 February 2021

Hard work fast paced and fun

I worked in an amazing team, debt recovery is not easy but we supported each other. Flexible hours. Sometimes overtime was offered but not forced. Staggered hours also available.

Senior Personal Banker in Scotland

on 10 February 2021

Great Place to work

Fantastic place to work only left due to personal reasons! The management is great really do treat you like family and look after you. The salary is brilliant and so was the progression.

Manager in Southend-on-Sea, Essex

on 12 January 2021

Empowered to help customers

I loved helping solve customers complaints and educating them around their banking. I was empowered to do do my job effectively most if the time. To get on you have to stick up for yourself and to have to put in the hours. Depending on manager if can be easer for some.

Security Officer in Angel Station

on 8 January 2021

Very enjoyable.

It is one of the best company I worked all my life. When I was engaged with RBS I thought this company will be my last company. But I was wrong, never mind I will survive under the God blessing.

Customer Service Officer/Service Quality Manager in Cheshire

on 1 January 2021

Productive

Great team work. Training great. People caring. Hours good suited me well. Targets to aim for and made fun. Everyone was keen to learn and improve their skills. Management supportive.Could put your ideas forward.

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Questions and answers

People have asked 53 questions about working at RBS. See the answers, explore popular topics and discover unique insights from RBS employees.

How are the working hours at RBS?

How did you feel about telling people you worked at RBS?

Are staff given regular one to one meetings with management to discuss how they are performing?

How should you prepare for an interview at RBS?

How did you get your first interview at RBS?

What tips or advice would you give to someone interviewing at RBS?

How are the working hours at RBS?

On average, how many hours do you work a day at RBS?

Does RBS allow for flexible working hours? Or are the hours set?

How does someone get hired at RBS? What are the steps along the way?

What is the interview process like at RBS?

Is there any progression?, is training offered to work as a mortgage adviser etc.

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Interview insights

Insights from 350 Indeed users who have interviewed with RBS within the last 5 years.

Favourable experience

Interview is average

Process takes about a week

Interview questions

Once you apply for the job if you are successful they send a link for a video interview that you need to complete in 5 days. Before you reach the video interview there are competency questions and numerical questions , if you are successful in answering those questions you move on to the video interview.

Shared on 28 September 2020

Tell me about a time you were a part of a team which didn’t work well together. Tell me about a time when you made a lasting impression. Tell me about a time when you had to make a decision from a number of options. Tell me about a time when you went above and beyond to deliver to a customer. What are the advantages of macros?

Shared on 9 August 2017

How would you help a colleague in a team

Shared on 29 July 2017

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