3.9 out of 5 stars.
Get weekly updates, new jobs, and reviews

RBS Careers and Employment

About the company

  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than £10B (GBP)
  • Industry
Learn more


We were not able to detect your location. You can browse through the 1 job RBS has to offer

Customer Service Officer – Premier Banking


£18,765 a year

19 days ago

View job
There is 1 job at RBS
Explore them all

Browse jobs by category

Customer Service

1 job

See all available jobs


Salary estimated from 665 employees, users, and past and present job advertisements on Indeed.

Popular Roles

£20,383 per year
User Experience Manager
£56,131 per year
£25,866 per year

Customer Service

Customer Service Representative
£17,930 per year
Personal Banker
£17,736 per year
Senior Personal Banker
£19,776 per year


£37,883 per year
Team Leader
£31,428 per year
Safety Consultant
£36,558 per year


Customer Solutions Specialist
£25,907 per year
Mortgage Advisor
£33,019 per year
Client Advisor
£19,100 per year
Explore more salaries

Rating overview

Rating is calculated based on 3.6K reviews and is evolving.


Explore reviews by category

Work-life balance


Debt Recovery Officer in Telford
on 6 February 2021
Hard work fast paced and fun
I worked in an amazing team, debt recovery is not easy but we supported each other. Flexible hours. Sometimes overtime was offered but not forced. Staggered hours also available.
Senior Personal Banker in Scotland
on 10 February 2021
Great Place to work
Fantastic place to work only left due to personal reasons! The management is great really do treat you like family and look after you. The salary is brilliant and so was the progression.
Manager in Southend-on-Sea, Essex
on 12 January 2021
Empowered to help customers
I loved helping solve customers complaints and educating them around their banking. I was empowered to do do my job effectively most if the time. To get on you have to stick up for yourself and to have to put in the hours. Depending on manager if can be easer for some.
Security Officer in Angel Station
on 8 January 2021
Very enjoyable.
It is one of the best company I worked all my life. When I was engaged with RBS I thought this company will be my last company. But I was wrong, never mind I will survive under the God blessing.
Customer Service Officer/Service Quality Manager in Cheshire
on 1 January 2021
Great team work. Training great. People caring. Hours good suited me well. Targets to aim for and made fun. Everyone was keen to learn and improve their skills. Management supportive.Could put your ideas forward.
See all reviews

What would you say about your employer?

Help fellow jobseekers by sharing your unique experience.

Questions and answers

People have asked 53 questions about working at RBS. See the answers, explore popular topics and discover unique insights from RBS employees.

See questions about:

See all Q&A

Interview insights

Insights from 350 Indeed users who have interviewed with RBS within the last 5 years.

Favourable experience
Interview is average
Process takes about a week

Interview questions

Once you apply for the job if you are successful they send a link for a video interview that you need to complete in 5 days. Before you reach the video interview there are competency questions and numerical questions , if you are successful in answering those questions you move on to the video interview.

Shared on 28 September 2020

Tell me about a time you were a part of a team which didn’t work well together. Tell me about a time when you made a lasting impression. Tell me about a time when you had to make a decision from a number of options. Tell me about a time when you went above and beyond to deliver to a customer. What are the advantages of macros?

Shared on 9 August 2017

How would you help a colleague in a team

Shared on 29 July 2017
Explore interviews