Introduction to RAC - We've been around since 1897 - We have more than 8 million members - We're one of the UK's most progressive motoring organisations - We assist both private and business motorists - We boast what we believe to be the world's most advanced computer systems to deal with roadside assistance calls RAC timeline: - 1897: RAC founded - 1901: Introduced uniformed patrols - 1907: Given royal approval by Edward VII - 1912: Introduced roadside emergency telephone boxes - 1987: Advanced Computer Aided Rescue System introduced - 1998: RAC de-mutualisation - 1999: Acquired by Lex Group - 2002: Lex Group changes name to RAC Ltd - 2005: Acquired by Aviva plc - 2011: Acquired by Carlyle Group - 2013: Launched new and used car buying website RACCars.co.uk - 2014: Introduced mobile tyre fitting service and provided all patrols with universal spare wheels - 2014: GIC, Singapore’s sovereign wealth fund, becomes a co-shareholder with Carlyle Group - 2015: Carlyle Group exits and CVC Capital Partners becomes co-shareholder with GIC Our History Developing motoring services Ever since its foundation in 1897, the RAC has been consistently at the forefront of developing motoring services - from introducing uniformed patrols in 1901 and roadside emergency telephone boxes in 1912 right through to the present day when we boast what we believe to be the world's most advanced computer systems to deal with calls for roadside assistance. In 2001 the RAC designed, developed and launched a retractable rapid deployment trailer which is stored in the back of all its patrol vans. Keeping pace with modern vehicles, which are becoming increasingly complex, all RAC patrols are equipped with the latest mobile diagnostic equipment – RAC Scan – which enables them to quickly identify faults that would otherwise have to be dealt with by a garage. A fleet of fuel patrols was launched in 2010 to help people who mistakenly put the wrong fuel in their vehicles. In 2014 the RAC rolled out a pioneering universal spare wheel designed to speed up the fix time and minimise inconvenience for members who experience a puncture without having a spare. In addition, a fleet of tyre vans was also introduced to complement the RAC’s experienced patrols who have an excellent record of fixing the majority of punctures at the roadside or temporarily fitting the universal wheel. And, as standard, every RAC van carries more than 500 parts and tools which patrols use to get members’ vehicles going again as quickly as possible. The RAC is very proud of its record of repairing four out of five vehicles at the roadside.
You can trust the RAC for complete peace of mind, whatever your driving needs We’ve been rescuing the UK’s drivers since 1897, so we know all there is to know about cars and driving. It’s what makes us brilliant at breakdown, which remains at the heart of what we do today. But it also means we can offer more. Not just first-class insurance, but other services people need to keep their cars – and their lives – moving. You’ll be joining a team with a wealth of experience and ambition, and helping us as we continue to build this much-loved brand.
Raising The Bar
Always raising the bar We’re incredibly proud of our colleagues, and the high standards they set. We’re committed to helping each and every one of them develop the skills they need to make a difference. So, wherever you work – in our patrol force, Sales, Marketing, IT, Finance, Legal, HR, or in our Contact Centres – you’ll have every opportunity to grow your experience and progress your career with a historic brand.
What You Can Expect
Join us and you can expect - An attractive salary - Company pension scheme - Generous holiday entitlement - Flexible benefits scheme - Family friendly policies - Free onsite parking - Excellent restaurant facilities - FREE RAC membership after 6 months
Diversity & Inclusion
A team for every talent We’re proud of our history in helping talented people overcome obstacles to join our team. We recruit from every community, amongst all age groups – and that includes many people with disability. We look to go beyond making ‘reasonable adjustments’ to help people work with us – if you have the skills, potential and commitment, we’ll do everything we can to bring you into the team.