Randox Laboratories
Happiness score is 45 out of 100
2.2 out of 5 stars.
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Randox Laboratories Careers and Employment

Work happiness

Scores based on about 26 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Can people generally avoid feeling stressed at work?
Do people feel they often learn something at work?

About the company

  • CEO
    Dr Peter FitzGerald
    approve of Dr Peter FitzGerald's performance
  • Founded
  • Company size
    1,001 to 5,000
  • Industry
  • Headquarters
    Randox Laboratories Ltd. 55 Diamond Road Crumlin Co. Antrim BT29 4QY
  • Link
    Randox Laboratories website
Learn more


Browse jobs by category

Medical Technician

10 jobs

Rating overview

Rating is calculated based on 75 reviews and is evolving.



Patient Coordinator in South Bank
on 27 June 2022
Good place to work
Management was poor, inexperienced manager, who never responded to concerns, never checked or followed up queries. Very poor communication.Encouraged incompetence by appointment of persons with no work experience or ethics.Rigid working times, very long hours,no work life balance, no holidays, no consideration for family emergencies.Health and safety no taken serious, no induction
Customer Support Advisor in Antrim, County Antrim
on 14 June 2022
Avoid this company
The worst company I have ever worked for. The manager of the customer support department couldn’t be more horrible and stuck up and couldn’t care less about the staff. They have unrealistic targets for staff and making staff reply to emails dating well into last year. The managers will sit and chat all day but if there is a peep out of any of the staff were are told to shut up and do our work. There is no surprise they can not keep staff.
Customer Support Advisor in Antrim, County Antrim
on 11 June 2022
Management Clueless
The work conditions there are like nothing I have ever experienced before. The management have very little regard for their staff’s well being or mental health. It has been like a revolving door of staff since I started and don’t feel any security in my job which gives me very high levels of anxiety thinking I may be let go for the smallest things. Responding to emails from November last year sometimes even earlier. Abusive customers being treated better than the staff. Unrealistic targets for emails when you’re having to refund 120 people a day because of Randox poor judgement regarding government guidelines and not even remotely enough staff to cover the workload. Management laugh and joke at the top of the room while advisors are told to be quite and do their jobs.
Covid Customer Service Advisor in Antrim
on 29 May 2022
Poor positive working environment
As this position was taken during lockdown, there were very few options. I stuck it until in the hope something more fulfilling and rewarding would come out of it. I was given another opportunity within the company which has better prospects but unfortunately the company itself no matter which position is very negative. Making money is all that is expected regardless of how it is done. Would not recommend anyone to work here if they had other options.
Laboratory Analyst in Warrington
on 17 May 2022
Just good to get experience.
Good company to gain experience and go somewhere better. Only their own people get promoted or given full-time positions. A high level of uncertainty and not clear as to what they want as a company!

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Questions and answers

People have asked 29 questions about working at Randox Laboratories. See the answers, explore popular topics and discover unique insights from Randox Laboratories employees.

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  • Part Time Jobs
  • Promotion
  • Work from Home

Interview insights

Insights from 147 Indeed users who have interviewed with Randox Laboratories within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

general interview questions

Shared on 9 September 2021

Just the standard questions

Shared on 12 November 2020

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