Randstad Employee Reviews for Support Worker
Support Worker25 reviews
United Kingdom25 reviews
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Used to be a great agency but has gone down hill due to empty promises from management , if any communication at all!! Complacent would be my one word to describe the offices.
Weekly wage, above min wage
No flexibility with families with young children, parents don’t get enough support with shift patterns.
Working at Randstad is an amazing experience! Working at Randstad is ideal for those who love to learn and at the same time love to help those in need. The working hours are very flexible and the part time job payment is okay. Management is also great. They are of great help whenever you need them.
Cancelled sessions, zero hours contract
It was an excellent company to work with. They were professional and friendly people. Nothing was too much, and there was always someone willing to help. There was an online app, and it was very easy and accessible.
They did offer a reasonable amount of work. No fixed hours or income. Work term time only when supporting University students. Do not offer references,company policy for hourly paid contract workers, they confirm hours worked only, some comments regarding reliability, positive feedback from service users, confirmation of training undertaken etc would have been fairer and more useful when moving on.
No fixed hours or income. No reference when moving on.
I had little contact with the office other than by phone, willing to move me around to get better placements, served my need whilst looking for permanent work
Everything was done through emails so things often got mis-communicated or confused. There was never a specific person to contact. Other than that, the pay was really good and the hours were fantastic.
Good Pay, Good Hours
the time i spent with randstad i experienced working in nursing home care home dementia ward and also worked in day services.
The hourly rate of £9 an hour seems like a good selling point, but as I only do about 10 hours a week, it doesn't amount to much. I currently take notes for one student, with the possibility of adding more hours with other students. I opted out of that as it takes me a long time to write up good quality notes - far longer than the half an hour they allow you on your timesheet. In addition, I've not actually been paid for that extra half an hour since I started, I'm currently trying to sort it out with them. If you work for this company, you will essentially be self employed. There is no induction, no co-workers, and if you have any problems you should phone them directly instead of emailing them. My student and I had so many problems we decided to forego the middle man and arrange things between ourselves directly. For students who have more severe disabilities, I am not sure how viable this would be. Your timesheets are put through at the end of each day and you have to "submit" them at the end of every week. Your timesheets then get sent to your student, who okays them. Whether you get paid or not will depend on whether your student checks their emails on time. The most enjoyable part of the job is getting to go to lectures and seminars at university for free. I'm currently studying alongside and it has actually helped my studies. You just have to get lucky with what course you get really. Some of the material has been hard to understand and it's helped that I've stuck with the same student. It's difficult to write comprehensive notes on a topic you know nothing - more...
Get to attend uni / college for free
Work / life balance, pay