Randstad
3.7 out of 5 stars.
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Randstad Employee Reviews for Support Worker

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Ranstad is company collective of interprofession working; they deal with issues case by case when they are doing the recruitment process and good one
Pros
depends
Cons
depends
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I found Randstad to have a Exellant Approach to All Aspects off Learning/Training.....Competitive Payrates..The Hours were As Minimum and Maximum as The Employer Required..24/7 Online Assistance
Pros
Weekend/Night..Enchancements
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Used to be a great agency but has gone down hill due to empty promises from management , if any communication at all!! Complacent would be my one word to describe the offices.
Pros
Weekly wage, above min wage
Cons
No flexibility with families with young children, parents don’t get enough support with shift patterns.
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Do not return calls. Do not acknowledge any job applications. Had me travel 60 miles plus, to register only to never call me with a job. Would not bother wasting your time
Pros
None I can think of
Cons
Everything you can imagine
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Working at Randstad is an amazing experience! Working at Randstad is ideal for those who love to learn and at the same time love to help those in need. The working hours are very flexible and the part time job payment is okay. Management is also great. They are of great help whenever you need them.
Cons
Cancelled sessions, zero hours contract
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The most important thing and very relevant is the fact that you need to move a lot from one place to another,that mean different locations, different residents, different ways of treatment from management,and you need to adapt very fast with all this problems
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It was an excellent company to work with. They were professional and friendly people. Nothing was too much, and there was always someone willing to help. There was an online app, and it was very easy and accessible.
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Official response from Randstad
15 August 2019
Thank you for your feedback - great to hear that you enjoyed using the app!
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They did offer a reasonable amount of work. No fixed hours or income. Work term time only when supporting University students. Do not offer references,company policy for hourly paid contract workers, they confirm hours worked only, some comments regarding reliability, positive feedback from service users, confirmation of training undertaken etc would have been fairer and more useful when moving on.
Pros
Flexible hours
Cons
No fixed hours or income. No reference when moving on.
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I had little contact with the office other than by phone, willing to move me around to get better placements, served my need whilst looking for permanent work
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I worked for the agency but there were always changing my consult without informing me and when I had difficult in filling their last minute requests, they stopped calling
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Everything was done through emails so things often got mis-communicated or confused. There was never a specific person to contact. Other than that, the pay was really good and the hours were fantastic.
Pros
Good Pay, Good Hours
Cons
Miscommunication
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As an agency Randstad fails to keep you informed. You end up nagging them for information. They promise work that does not materialise and you never seem to deal with the same agent.
Pros
Interesting job
Cons
Not enough hours offered
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Up to date training giving. Approachable management and good at dealing with issues on the spot. good communication with staff ,always helpfulldealing asap , good with dealing with timesheets and payroll
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I have had a good experience at all my work places just needed change. I have had many train courses to improve my work and chance to develop. there has been challenges
Pros
good
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Overall Randstad where good to work for. They were quick to sort out any problems I had. just a shame others factors came in to effect to stop me going permanent with the placement I was working at.
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the time i spent with randstad i experienced working in nursing home care home dementia ward and also worked in day services.
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I work in London so do not work in the company office. This means we all work alone. Which has its benefits and negative aspects to it.
Pros
Being freelance
Cons
Monthly pay
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The hourly rate of £9 an hour seems like a good selling point, but as I only do about 10 hours a week, it doesn't amount to much. I currently take notes for one student, with the possibility of adding more hours with other students. I opted out of that as it takes me a long time to write up good quality notes - far longer than the half an hour they allow you on your timesheet. In addition, I've not actually been paid for that extra half an hour since I started, I'm currently trying to sort it out with them. If you work for this company, you will essentially be self employed. There is no induction, no co-workers, and if you have any problems you should phone them directly instead of emailing them. My student and I had so many problems we decided to forego the middle man and arrange things between ourselves directly. For students who have more severe disabilities, I am not sure how viable this would be. Your timesheets are put through at the end of each day and you have to "submit" them at the end of every week. Your timesheets then get sent to your student, who okays them. Whether you get paid or not will depend on whether your student checks their emails on time. The most enjoyable part of the job is getting to go to lectures and seminars at university for free. I'm currently studying alongside and it has actually helped my studies. You just have to get lucky with what course you get really. Some of the material has been hard to understand and it's helped that I've stuck with the same student. It's difficult to write comprehensive notes on a topic you know nothing - more...
Pros
Get to attend uni / college for free
Cons
Work / life balance, pay
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This role was agency work, where I could be placed anywhere. My usual role was 12 hours a day. The work was ok but the availability of shifts was low.
Pros
Good placements
Cons
Not many job oppurtunities
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Working for Randstad has been a positive experience. I have found co-workers and management to be professional and courteous.
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This job role involves working with students in the university environment. It is a very satisfying role and the bonus is you are able to learn along with the students, broadening your horizons and experience.
Cons
zero hour contract
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