Regenda Group
2.4 out of 5 stars.
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Regenda Group Employee Reviews

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I worked for the subsidiary company of Regenda, called M&Y Maintenance. I would not recommend working for these unless you are related to one of the management team as there is a culture of nepotism running through it. An example of this is the MD's daughter getting a blag office job, The MD;s husband also works there as a senior manager. Within 12 months, the daughter was a 'manager' after being given an unadvertised job. Avoid, Avoid, Avoid
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I worked for M&Y for 6 months in the Poulton branch. The company on a head office perspective seam to be great. But there Contract management cut every corner out there. At my induction I was told that Anti Vibration Tools would be used and that we needed to log all use. Once I got to the team I was informed that the tools were not even tested and tagged and that I didn’t need to bother with the log sheets. The after a couple of months I was asked to back date them and put fake data into them. I refused to forge any paper work. But I did fill them in and wrote equipment not tagged on every sheet. This happened on several occasions. I witnessed team members working 10ft in the air (have pictures as proof) with no safety in mind. The senior management team are doing there best but the lower management are not telling them everything. The wages are not balanced through the different departments some skilled worker get paid less then a labourer. They promised me the world at my interview but all I got was more stress and debt. Be very cautious about going to work for M&Y unless you are friends or family with the MD or the inner circle of the company.
Pros
None
Cons
Poor Middle Management
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Official response from Regenda Group
10 February 2021
We're sorry to hear that you did not enjoy your time with the Company. Our track record in the management of health and safety is excellent and our approach to health and safety is consistently rated as such by our staff. We have therefore commenced an investigation into the allegations made here in relation to HAVS. Our Director of Health & Safety is leading this investigation and if you wish to provide him with any further information please do feel free to contact him directly. We do have a clear, consistent approach to rates of pay for our trades staff so we do not recognise the suggestion that our rates of pay are 'unbalanced' - all of our jobs are advertised with the existing rate of pay for that role and we benchmark pay rates regularly.
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Work here for a year and they are the worst firm I have ever worked for, they give you false information on interviews and soon as you are employed everything including health and safety goes out the window and don’t care about there employees, I went through a bit of rough time and the care team was ordered to sweep it under carpet and I was told not to talk to the care team again,
Pros
None
Cons
Bad place to work
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Official response from Regenda Group
3 September 2020
We're sorry to hear that you did not enjoy your time with the Company. However, we feel we must point out that our track record in the management of health and safety is excellent and our approach to health and safety is consistently rated as such by our staff. We do not have a 'care' team so we're unclear as to what is being referred to here but we can confirm that staff wellbeing is one of our utmost priorities and that we would seek to support any employee who is experiencing difficulties in their personal lives.
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I have seen a large amount of loyal, hard working, very highly experienced colleagues leave the company. Some left of their own will, some didn't. They used to listen to their employees now all they want is the no 1 spot in Times best 100 companies. One Are Director swears at staff & treat staff like they are children speaking to them in a digrading manner. Lots of Managers bad mouthing other Managers. Unsupportive. Very 'clucky'. Unrealistic workload for poor pay. Managers don't know the job or processes, just 'wing' it yet rely on knowledgeable staff, have their favourites. Poor work environment
Pros
Free tea & coffee
Cons
Unsupportive, untalented Managers
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This place is run by incompetent amateurs trying to scrape their way up a very slippery and slimy ladder. At m&y the trend is, the less you do the more you get rewarded. The so called managers know who the laziest bone idol people are and protect them. Now everyone is leaving in droves and they're gona be stuck with useless agency workers. Only apply here if your completly desperate and no-one else will take you, a charlaton who's just winging it, or just absolutely useless.
Pros
Leaving
Cons
Dealing with the idiots in the office's
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Official response from Regenda Group
3 September 2020
We're disappointed to hear your feedback. We cannot agree that there is a culture of 'the less you do the more you get rewarded' or that we have ever experienced people 'leaving in droves' at M&Y. We are extremely proud of the work of our all our staff and have been delighted to retain Investors in People Gold standard accreditation in recognition of our approach to managing and engaging our people. We permanently employ around 150 qualified and talented tradespeople who provide fantastic services to our customers.
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It’s got worse recently they don’t care about you at all don’t buy your tools The office staff don’t answer the phone to help You don’t get paid enough even with a pay rise what you was owed of them any way / what was promised They want more work out of you Expect you to work after 5 They are not giving you your lunch then asking why your jobs aren’t completed They don’t give you a extra man when it’s a 2 man job There horrible to work for They also want you to order all your stuff for jobs when u don’t even have enough time to do your jobs
Pros
The van you can’t use in your own time
Cons
There is none
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They make you travel in your own time don’t pay travel time expect you to get materials in your own time,tell you you get a bounus then take it off an make up stupid excuses do not work for this company it’s awful,management are awful
Pros
None
Cons
No overtime get treated like a convict !!
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Collagues and management are extremely unprofessional. If you are hardworking and enjoy working with others - look elsewhere. The rate of pay doesn't reflect the workload
Pros
None
Cons
Low morale
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They promise all sorts, overtime is unpaid and compulsory, you work 8 am until 7 pm five nights a week, for no extra money. The feeling in the field is not a happy one, loads of people looking for other jobs. Think before you leap.
Pros
Van and fuel card
Cons
Long hours, other workers not happy
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you're never stuck for work to do - always busy poor management of the back office staff, managers bad mouth the business - office politics is terrible lovely people to work with, lovely people across the business the company aims high with goals everyone wants to achieve for a brighter future
Pros
strong customer focus
Cons
Poor management in back office
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They will tell you it's all singing and dancing here, but fail to tell you that there is no overtime at all,you will be expected to work late for annualised hours including Saturday!! Who wants to work for that?? Think before you apply!! You may regret it, was a good company but people leaving in droves... bewarned
Pros
None
Cons
Annualised hours
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Used to be the best place in the world to work for, small family business but now grown big over a couple of years. office staff and engineers in the field leaving as quick as they can, as the is a really bad atmosphere Shame really
Pros
Job security
Cons
Management
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The job was challenging in some ways, a relaxed outward approach by management but with an undercurrent of pressure The building was modern, people usually openly friendly. Not always the support you may need although the management would suggest that there was
Pros
monthly massage
Cons
travel
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Good work/life balance due to flexible working hours and home working. Was not very good at dealing with people with disability and providing correct work station assessment
Pros
Flexible working hours
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Love my job its very busy - no 2 days are the same. I get a lot of job satisfaction. Personal development is encouraged. I work within a great team who support each other when needed. Dealing with the death of a tenant is the hardest part. The best part is helping someone access the support they need to live independently - cant beat it
Pros
you get left to just get on and do your job
Cons
lone working all the time but team members are at the end of the phone
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work load top heavy paper work and responsibility out weigh the real role of the job to support vulnerable adults
Pros
working with people
Cons
lexpectation of longer hrs no room for error of any description management unsupportive
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When I was working at Regenda I had a lot of fun, the staff were welcoming me to the team, the management always wanted to have joke, the hardest part of the job was getting my head around the in house system but once I got the hang of it I was putting my head down and getting on with my work, I learned a lot of things when working at Regenda e.g Orchard (in house system). The hardest art of the job was leaving because I was having so much fun and the team liked me so much they threw me a little leaving party because of all the hard work I had done in the month I was there.
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Generally a very enjoyable company to work for. Very supportive management and aspiring leaders.
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I start at 9, and although there is a routine to the job with the calls taking place first thing,anything can happen after that I am part of a team of 10 and they are a great team who are very supportive. the hardestpartof the job can be the emotional side the most enjoyable is definately when you have a positive outcome for a tenant,that's why I want to continue working in the housing sector.
Pros
working with the public
Cons
working with the public?
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