Founded in 2011, Remitly is an international payments company that leverages digital channels, including mobile phones, to send money internationally. Remitly's digital products are fundamentally faster, less expensive, and far more convenient for customers to send money across borders. Remitly also launched a bank, designed for immigrants, in early –
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Remitly’s vision is to transform the lives of immigrants and their families by providing the most trusted financial service products on the planet. Focus has always been a key part of our strategy and our initial laser focus is on transforming the global remittance industry. Over time, we will leverage our trusted financial services brand and our global network to extend into other financial services. We, Team Remitly, are united through our mission - to tirelessly deliver on our promise to immigrants sending money across the world. We accomplish our vision and mission by relentlessly focusing on culture. We’ve created Remitly’s Cultural Values, which embody how an exemplary Remitly team member and the overall Remitly team works to deliver on promises to customers everyday. That starts with putting customers at the center of everything we do. These Cultural Values are: Customer centricity We are here to serve and empower our customers. Period. Deliver on promises We tenaciously follow through on our commitments, no matter how small. Bias for action We relentlessly prioritize and act. A good decision now is better than a great decision later. Continuously improve We are curious and self-driven learners. We work hard to find the “best” way to do something and then we try to find an even better way. Sweat the details We stay connected to the details. We don’t settle for “good enough”. Data driven We attempt to measure everything and to use data to make better decisions. Hire and develop exceptional people We hire unique and diverse talent and invest deeply in their success. Be an owner We think and act on behalf of the entire company, and don’t limit ourselves to our roles or teams. Aim for the starsWe dream big, think long term, and create audacious products and services. Don’t be afraid to fail We don't let fear impact our decisions or actions. If we stumble, we learn, and together we focus on innovating for our customers. Be transparent We believe in information symmetry, openly sharing knowledge with our customers, our partners and each other. Act with integrity We have zero tolerance for unethical people, products, practices or partners. Be an empathetic partner We value positive, long-lasting relationships. We take time to consider others’ opinions and treat everyone with respect. Constructively direct We give and accept feedback that's efficient, compassionate, and transparent. When necessary, we disagree and commit.