Resolvecall Careers and Employment

They are the lowest paying in this sector I have found even with the 4% pay rise they have given The only company I have I found don’t pay a car allowance just fuel card with other companies you get you business mileage plus car allowance The contract is totally one sided the targets you are given in some cases are ridiculous the team leaders live giving you support by emailing a group performance chart so everyone can see if your having a bad day they want 105% as a minimum but do expect you to push 110% there is a reason this company is constantly advertising for field staff and it’s not due to growth so if your looking to be paid the lowest in the sector no allowance for your car oh and if your car is off the road for a long period of time they push for you to resign that way they can hold any commission you’ve earned all in all really enjoyed my time there (NOT)

Customer Service Advisor in Glasgow City Centre, Glasgow

on 4 April 2022

Great company

Great company to work for and great people. Great opportunities within the company. Worked for a few dca's and resolvecall is by far the best company.

Customer Service Advisor in Glasgow City Centre, Glasgow

on 30 March 2022

Circus

Managers are jokes, incompetent is a compliment, they only care about collections, favouritism is apparent, no help with difficult situations on calls

Field Agent in Leeds, West Yorkshire

on 28 March 2022

You need to be cold hearted for this job

Very good company to work for if you enjoy driving on the road and having company pay for fuel.jobs varie from 40 jobs to like 60 jobs a day. Some days you could be traveling all over the place, I covered all of leeds and the time provided for jobs can be ridiculous. Head office have never worked on the field and act like they have a solution for everything but know nothing and they can be really annoying to talk too when asking for help.Commission is really good easy to get if you do everything right.

Field Agent in Leicester, Leicestershire

on 22 March 2022

A jobs a job

Spent a few months in the role. Training is in-depth with a lot to learn. The people in training and the manager was nice. Bonus was okay but hard work to make extra. Left alone to get on with my day. Was doing about 60 miles a day and fuel is paid but you get nothing for repairs. 4 days a week was good although can be tired at shift end. Not a bad job but moved on due to basic pay.

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Questions and answers

People have asked 33 questions about working at Resolvecall. See the answers, explore popular topics and discover unique insights from Resolvecall employees.

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Interview insights

Insights from 89 Indeed users who have interviewed with Resolvecall within the last 5 years.

Average experience

Interview is easy

Process takes about a day or two

Interview questions

Very good and it is a Company that I could work with

Shared on 28 January 2020

Mainly just questions about me - my skills my experience, background etc. I talked about my previous roles.. I was a bit nervous because I didn't come from this industry but its amazing how many skills you pick up from areas like hospitality or security... anything with customer service really and how much you can bring from that into this role. The company gives full training too so you don't need to have experience, just need to be open minded and up for a new challenge I think

Shared on 2 November 2018

Hardly anything. The interviewer will do most talking and explaining of the job.

Shared on 21 June 2018

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