Resolvecall Careers and Employment

Management is very unskilled, claim to be looking after you when at work but the amount of times you’re on hold to speak to them is unbelievable which then effects your target for the day. If you enjoy telling people they owe money and need to pay during a global pandemic which has caused millions of deaths... oh and losing £300 in the first week which they don’t give back and no time for a lunch break and going for a wee in a bottle as you don’t have time to pull over. This is the job for you.

FIELD AGENT in Scotland

on 25 March 2021

Good Management

Good management, always available when needed and provided support when out in the field; although I was line working it didn’t feel like you were alone

Field Agent in England

on 14 March 2021

Horrible company to work for

Horrible company to work for, comission is unachievable, management are terrible and if your car breaks down they dock your wages and expect you to have a second car to use immediately. Over 100 miles a day driving. If you value your vehicle and your dignity look elsewhere. They expect you to work between 8am-8pm monday to saturday, so expect to be knocking door late at night and on saturdays.

Field Agent in Wolverhampton

on 7 November 2020

Pressurised environment with excessive call expectations.

Everything sounded really promising, the training was quite good although didn't totally prepare me for all aspects of the job. 1st few days in the field were ok, but then they start wanting more and more calls out of you and they hound you to get them done. Often the calls are an hour away from home and plenty of driving in between. They don't pay overtime and expect you to work longer hours free in order to get the calls in. We had 5 people on our training week, there is only one still with the company and he isn't happy. Not a good staff retention rate, I wonder why that is?The good side is they do train you and it will set you up to get a job with another company with more reasonable expectations.

Field agent in Brighton, East Sussex

on 13 August 2020

Nice enough place to work

Nice enough place to work. Was a field agent and at first found it tricky and confusing as the training is a week of slide shows at head office, but out on field it got easier as time went by. Management seemed friendly and helpful when needed assistance, but hardest part of the job is trying to find a property with a house name in the middle of the countryside. It is pretty relaxed with working but just make sure your work is completed before hometime..

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Interview insights

Insights from 41 Indeed users who have interviewed with Resolvecall within the last 5 years.

Average experience

Interview is easy

Process takes about a day or two

Interview questions

Very good and it is a Company that I could work with

Shared on 28 January 2020

Mainly just questions about me - my skills my experience, background etc. I talked about my previous roles.. I was a bit nervous because I didn't come from this industry but its amazing how many skills you pick up from areas like hospitality or security... anything with customer service really and how much you can bring from that into this role. The company gives full training too so you don't need to have experience, just need to be open minded and up for a new challenge I think

Shared on 2 November 2018

Hardly anything. The interviewer will do most talking and explaining of the job.

Shared on 21 June 2018

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