2.8 out of 5 stars.
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Rightio Careers and Employment

About the company

  • CEO
    Karl Tulloch
  • Founded
  • Company size
    51 to 200
  • Revenue
    £5m to £25m
  • Industry
Learn more


Salary estimated from 515 employees, users, and past and present job advertisements on Indeed.

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Rating overview

Rating is calculated based on 59 reviews and is evolving.


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Work-life balance


advisor in Birmingham
on 13 March 2021
Not the best but easy to get the job
What started off good slowly turned bad. Low staff retention and extremely high staff turnover. Training was good but pedantic behaviour of some management - trying to our people under pressure as if it was the only job in the workd that would hire them and trying to cause job insecurity in certain people. otherwise good team but thats about it.
Sales Executive in Birmingham
on 24 April 2021
Not recommend
Worked here for a bit till managers started making “changes” saying that the company was going through a change which would have no effect on employees. However that couldn’t have been more wrong. Staffs new contracts had less anual pay, hours cut, no more overtime available either.The company scams customers out of there money. Any card details provided to them get sold on for there advantages. When customers ring up asking why someone has got there card details they deny it all.
Logistics Team Leader in Birmingham City Centre, West Midlands
on 4 January 2021
Awful place to work. Management and owners are horrible people. The work environment is disgusting. The pay is not good. There is no job security. Avoid.
Agent in Birmingham, West Midlands
on 10 October 2020
Horrible place to work
Don’t apply here they just rob old people. Rude management. Biased environment. Problem to change shift patterns. No structure or understanding from management
Customer Services Representative in Birmingham, West Midlands
on 7 October 2020
No Style, no substance
The company tries to portray itself as this cool, trendy innovative company, where a in reality it is slow, antiquated and dominated by rude narrow minded cliques of managers who don't care or value the input of staff.- A typical day can be chaotic, as can any workplace but because there isn't and clear leadership or direction or communication this is made much worst.-What have a I learnt? I have learnt that there are no formal 121's and when they do take place they are just to check that you are doing the work. Because managers aren't invested in staff they don't work on personal development or allow time in the day/ week to do any. Then they complain when you don't know certain things.-Workplace culture? There is staff and there is the Senior Leadership team. Staff mean nothing to the company, The Senior Leadership team do what they believe is best for the business without consulting staff, they just "do" and we are expected to know what is going on through divine wisdom.- The hardest part of the job is to swallow your morals as the way the business is run is extremely immoral. The way the business deals with its customers...just look at all the Google reviews for Rightio and Care Club. The way the business treats its staff is awful- as I mentioned we don't get clear communication from the business. The way engineer are treated is really bad too.
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Questions and answers

People have asked 24 questions about working at Rightio. See the answers, explore popular topics and discover unique insights from Rightio employees.

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Interview insights

Insights from 24 Indeed users who have interviewed with Rightio within the last 5 years.

Unfavourable experience
Interview is easy
Process takes about a day or two

Interview questions

Interview was very straight forward. Simple mathematics questions and a geological test of cities in the UK.

Shared on 2 March 2019

No interviews took place only certificates of compidence

Shared on 6 February 2019

Ask you what they do as a company, if you've had any previous call centre experience (or experience in regards to answering the phone in a business environment). Then you do an English and postcode/map quiz.

Shared on 7 May 2018
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