Back in 2010, Chris Carswell and Karl Tulloch had a vision. To build a home and business maintenance company that did things right; to put the customer at the heart of everything we did. Nine years later Rightio has grown into a nationwide home maintenance provider, specialising in all aspects of plumbing, heating, boiler, electric, lock and drainage –See all 39 Rightio photos
News & Updates
3 February 2020
In January two Care Club members and two employees won 4x family cinema tickets, simply by registering for our dedicated company discounts portal, and the competitions are about to get even better. This year we’ll also be celebrating our 10th anniversary – a huge milestone for what started as a small local company. In the last 10 years we’ve expanded to cover all of the UK, and we directly employ over 150 staff.
Training and development
Helping You Create Your Future Rightio doesn’t just employ people to work, we equip people with a variety of transferable skills, which can be used in the various paths of life. Working at Rightio allows for career progression and our leaders are always available to discuss your ambitions and map the way to achieving them. When you join Rightio as a directly employed engineer, you become part of a highly experienced network of professionals who understand the importance of sharing best practices and expertise. We understand that a tradesperson never stops learning and we are committed to helping you develop your skillset and keep up with the newest trends and regulations. We regularly sent our engineers on courses and skill development sessions to help further their professional capabilities and keep their competitive edge. As part of the Acquisitions and Logistics teams you’ll have the full support of our dedicated training managers. You will be encouraged to gain all the skills and abilities you need in order to exceed in your chosen position and develop your career. Furthermore, with year-on-year growth and record achievement, there are always new opportunities and development possibilities. We cannot achieve our business aspirations without the help of motivated, responsible and dedicated individuals. At Rightio we are looking for that spark of imagination, which makes you an excellent problem-solver, the signature smile, indicating a positive attitude and the innate curiosity, which helps you find the answers to our customer’s queries. If this sounds like you then we’re certain – there is a bright and rewarding future for you at Rigthio.
Our culture and values
In an industry where other tradesmen cut corners, Rightio are committed to doing things right by our customers and using only the very best engineers and staff with the right qualifications and an attitude that you can always rely on. The rewarding feeling gained from providing the peace of mind that Rightio offers customers, and the gratitude we receive from them in return, is why our employees are truly proud to be part of this well-oiled machine. Every day, everyone pulls together to create the superb service that we’re known for, empathising with our customers and dedicating themselves to their complete satisfaction. Despite how much we’ve grown, there’s still a strong atmosphere of family and teamwork which really makes Rightio a wonderful place to work. You only need to browse through some of the thousands of positive online reviews, letters and telephone calls received from our thankful customers to know that the service we provide is valued and appreciated – and we’re proud to say that this is down to the hard work of our indispensable engineers and staff! We know that the journey to become the UK’s №1 might not always be easy, but we were dedicated to making it an incredible one. We are certain our 4 values hold the key to success, and we have been living and breathing them from day one. 1. Be the best that you can be. Because if a job is worth doing, it’s worth doing properly. 2. Take responsibility. If it is to be, it’s down to me. 3. Be professional What we do, we do well. 4. Be empathetic Treat people how you want to be treated. Through all these years we’ve been waking up early together, we’ve been answering the phones, and helping people together. We ran the 10K marathon together, we took out our best Christmas jumpers and ridiculous onesies together, we played football together and we even made a musical together. We welcomed more and more new friends (and sometimes had to say goodbye to the ones who took a different path in life). But we did it all TOGETHER because at Rightio we’re more than an office – we are a team, and a family.
Benefits and rewards
As well as a highly competitive salary and a generous holiday allowance, many of our roles have fantastic bonus packages that reward your hard work and commitment to customer excellence. However, we understand that people work for more than just a paycheck. Above all, we believe in investing into the person. Our engineers can rely on Rightio or job security and expert marketing for a steady flow of work and income, in addition to administrative support and customer liaison, as well as a company van and tablet (if working for us directly). A job for life doesn’t have to be just a saying. Our Birmingham office is a vibrant and energetic open workspace, where communication open-mind and creativity are encouraged. With fancy dress days, charity fundraisers, paintball, pizza, our own football league and a signature Christmas party, there is always something going on.