Happiness score is 58 out of 100
3.2 out of 5 stars.
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Riverside Careers and Employment

Work happiness

Scores based on about 26 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel their work has a clear sense of purpose?
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About the company

  • CEO
    Carol Matthews CBE
    approve of Carol Matthews CBE's performance
  • Founded
  • Company size
    1,001 to 5,000
  • Revenue
    £75m to £365m (GBP)
  • Industry
    Non-profit & NGO
  • Link
    Riverside website
Learn more


Browse jobs by category

Community & Social Service

18 jobs


Salary estimated from 1.2K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 176 reviews and is evolving.



Environmental Operative in Carlisle
on 7 October 2021
Enjoyable work.
I worked there as an environmental operative aka grass cutter. If you like working outside its a good place. Most of my co-workers were alright but there were some clicks that poisoned the workplace with their Bu****it. The managers are decent but the supervisor was mostly clueless trying to tell us workers with 5 years experience how should we do our jobs.
Housekeeper/Cleaner in Birmingham
on 14 May 2022
Riverside not much chance of growing
Its an ok company as every company promises lots of perks and you never see them. My mangement right above me is very good always helps but not so good further up the ladder, they never ask your opinion. Where as most of the time you more about the work situation then they do.
Journey coach in Ashford
on 4 May 2022
Poor management and no team work
Some staff are lazy, and they will stab you in the back all the time, they puck and choose what shift they do and change rota without asking first so you end up having to change plans Manager is never there or on hand.You have no chance of moving up as its only the managers favourites that do
Customer Service Advisor in Liverpool, Merseyside
on 11 April 2022
Poor Management - No help or Support
This company is the worst ever! There was no help or support from management. Working from home an dealing with tough calls daily was not good for mental health. When asked for help, you were given a number for a mental health councillor but got told to ring out of working hours. When I was under performing, I got disciplined even though I was struggling.
Service Manager in Liverpool, Merseyside
on 17 March 2022
Toxic senior Leadership
Worked for Riverside as a Service Manager. One of the most toxic company’s ever. Policies are used when it suits. Management are subjected to toxic behaviours from subordinates and nothing is done. Too scared of Liverpool City Council and Unite to respond to any issues. The ethos of this company dissolved long ago. Now just greedy for contracts they cannot fulfil. Disgrace to service users. Total fail on too many levels. Glad I left this sinking ship

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Questions and answers

People have asked 39 questions about working at Riverside. See the answers, explore popular topics and discover unique insights from Riverside employees.

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  • Benefits
  • Interviews
  • Working Environment
  • Working Hours
  • Salaries
  • Working Culture
  • Work from Home
  • CEO
  • Promotion
  • Company Future
  • Part Time Jobs
  • Work Life Balance
  • Dress Code
  • Hiring Process

Interview insights

Insights from 176 Indeed users who have interviewed with Riverside within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

Interview questions

Various - linking to role.

Shared on 8 April 2019

Universal Credit and the pros and cons for this benefit Rent account and arrears My background in Income Management

Shared on 29 June 2018

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