RLS Care
2.6 out of 5 stars.
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RLS Care Employee Reviews

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2.7Work-life balance

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Great salary but do not pay mileage or travel time

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Great salary but do not pay mileage or travel time so you have to factor at least ÂŁ30 as a minimum each week for fuel, there is then the wear and tear on your vehicle.
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Great place to work

I have worked for Rls for 18 months and love my job love the clients the work the pay management are great and very supportive hours are flexible work varied can say this is the best job I have had it’s hard work and challenging but you never feel alone I would tell anyone to apply I’ve had lots of care jobs and this is the best by far

Pros

Work

Cons

Nothing
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Avoid avoid worst place to work staff not even lasting a week

Management have not got a clue how to run a care company all the think about is the money and not the clients clients bein missed of the list and bein left with no calls for up to 18 hours with no carewhich are missing lots of medication carers working who have not got a clue no care plans in place no careres with any medication training but still giving meds or just missing meds this place needs shutting down dont like paying wot they owe and when upon leaving they give u a bad reference so u cant get another job avoid avoid seniors havent got a clue kids are running the show

Pros

None

Cons

None
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Fantastic job

I have worked for Rls for around a year and wouldnt want to work anywhere else supportive manager wages good easy process fast pace worked but care is second to none

Pros

Great support

Cons

None
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Supportive

RLS is a great place to work with a lot of support and guidance from management teams. RLS offers lots of opportunities to grow and learn whilst being surrounded by a supportive team and a supportive manager.I was offered flexible hours which helped a lot as I have a child. I was able to fit work around my personal life. Working for RLS gives a lot of job satisfaction and allows you to make a big difference to lots of people’s lives. I really enjoyed working for RLS and would definitely recommend!
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Horrendous

AVOID at all costs,management have not got a single clue what they are doing,send you miles between clients,never pay right,no fuel money,can travel 145 miles in one day and have up to 30+ clients,they think staying in someone’s house for 5 minutes constitutes a good standard of care,no training given,have to buy your own PPE as apparently it’s not their job to keep you supplied!if you do work for them cover your own back at all times,just feel so sorry for the clients

Pros

None

Cons

Too many
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Worst job for care.

Offered job at interview then found out i had been forgotten about when chased up after not hearing after two weeks. 100% sure they didn't check my DBS. Many missed calls, people who needed hoisting were once left in chair all night. Quite often a single call would be double booked so if you were last one there you'd lose out on money as job was already done. Drivers doubled up with non drivers so basically if you drive you are a taxi driver working for free - no fuel allowance, non drivers don't offer fuel money, you'd be required to work 7-10 and would often work over and only earn half of those hours worth due to sharing with non drivers, supposed to be based in Newcastle but were mostly outside the area. On call would often not pick up the phone. You'd only find out if you were working the night before and often get called to work on days off/holiday. The was a co worker with a criminal conviction for abuse! Supposed to be weekly pay but often would mess up and when first started i wasn't paid for at least 5 weeks! That's just a few things......Avoid this company. It's an absolute shambles.

Pros

Some lovely clients.

Cons

Used as a free taxi service, lack of communication
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Excellent

RLS is a supportive working environment and management will go above and beyond to accommodate special working requirements and availability. Weekly pay is very convenient at a very good hourly rate, person centred choices and care is delivered at a high standard throughout. I would highly recommend working at this company for

Pros

Flexible, reliable, fair, good pay, plenty working hours.

Cons

None
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The worst care company in the whole country!

What an absolute horrific care agency RLS are!! 17-20 missed calls a week! No one with a care plan! Call cramming! Management are an absolute joke! Haven’t got a clue how to run a care company! Carers with no DBS! I can’t even begin to put into words how awful this company is! AVOID AVOID AVOID!!!!!

Pros

None

Cons

Everything!!
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Avoid

Where do I start. Threats are made by management And you get spoken to like rubbish by seniors. Lack of hours. Lack of communication. Expected to drive long distances for one call with no travel or petrol allowance. Wage seems good when you first start but when you take travelling and petrol into consideration it’s not actually good at all. un-organised is an understatement.
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Avoid this place

Worst place I have ever worked in my life, they don’t pay you properly, they cover up missed calls, no trainning given to me, sent to out to work blind, manager talks to you like Rubbish and threatens you when you won’t help out even though you have done 70 hours that week,
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Lack of everything

I didn’t work here long at all, I was given no training and still put into the worst situations possible I was expected to work with very important equipment whereby if I did something wrong it may have killed the clients. I had no support when I had experienced a difficult situation. I was told the wrong pay and although I was meant to be paid weekly it took them over a month to pay me.

Pros

Hours can be chosen

Cons

Long hours, lack of training p, lack of pay, unorganised
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Fantastic

I have worked for rls for a few months nowi hsve never worked in care before absolutely live my job and the people i work for i enjoy going to work and that is a bonus manager lovely great atmosphere
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Fab place

Fantastic company managers and team work really hard staff moral excellent really exciting and fun place to work staff are respected and treated well clients treated well care standards very high problems solved very quickly
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Rewarding

The job is rewarding and you spend time with such lovely people. Being the staff care workers or clients. But there isn’t a good ratio between job work and life balance. Maybe in the future there will be. Good pay and it’s weekly. All in all, it’s a good job.
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Great place to work

The branch manager and area managers do a fantastic job. It is very fast paced and sometimes stressful but they all go above and beyond for both services users and staff. Great place to work.
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Stay away

Shocking company to work for they hold wages of people that have worked hard poor management they bully staff 19 year old in the office thinks she can speak to people how she was safe gaurding threated if you don’t work even tho you on 0 hour contract and don’t have to service user get missed of run and don’t end up having calls keeping my my wages because handed notice in stay well away from this company 7 members of staff left due to the way treated in one weekend
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Shocking company should be shut down

Shocking company to work wages get held that you’ve earnt calls get missed bulling staff to work poor management stay away from rls care if you don’t work you get threatened with a safe even tho your on a 0 hour contract I would advise nobody to work for them 7 staff left in one weekend due to poor management send you nearly 30 miles for one call to come back 30 miles for another
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