RLS Care
2.5 out of 5 stars.
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RLS Care Employee Reviews in Newcastle-under-Lyme

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2.6Work-life balance

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Found 7 reviews matching the searchSee all 19 reviews

Fantastic job

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The most useful review selected by Indeed
I have worked for Rls for around a year and wouldnt want to work anywhere else supportive manager wages good easy process fast pace worked but care is second to none

Pros

Great support

Cons

None
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Horrendous

AVOID at all costs,management have not got a single clue what they are doing,send you miles between clients,never pay right,no fuel money,can travel 145 miles in one day and have up to 30+ clients,they think staying in someone’s house for 5 minutes constitutes a good standard of care,no training given,have to buy your own PPE as apparently it’s not their job to keep you supplied!if you do work for them cover your own back at all times,just feel so sorry for the clients

Pros

None

Cons

Too many
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Worst job for care.

Offered job at interview then found out i had been forgotten about when chased up after not hearing after two weeks. 100% sure they didn't check my DBS. Many missed calls, people who needed hoisting were once left in chair all night. Quite often a single call would be double booked so if you were last one there you'd lose out on money as job was already done. Drivers doubled up with non drivers so basically if you drive you are a taxi driver working for free - no fuel allowance, non drivers don't offer fuel money, you'd be required to work 7-10 and would often work over and only earn half of those hours worth due to sharing with non drivers, supposed to be based in Newcastle but were mostly outside the area. On call would often not pick up the phone. You'd only find out if you were working the night before and often get called to work on days off/holiday. The was a co worker with a criminal conviction for abuse! Supposed to be weekly pay but often would mess up and when first started i wasn't paid for at least 5 weeks! That's just a few things......Avoid this company. It's an absolute shambles.

Pros

Some lovely clients.

Cons

Used as a free taxi service, lack of communication
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Avoid

Where do I start. Threats are made by management And you get spoken to like rubbish by seniors. Lack of hours. Lack of communication. Expected to drive long distances for one call with no travel or petrol allowance. Wage seems good when you first start but when you take travelling and petrol into consideration it’s not actually good at all. un-organised is an understatement.
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Lack of everything

I didn’t work here long at all, I was given no training and still put into the worst situations possible I was expected to work with very important equipment whereby if I did something wrong it may have killed the clients. I had no support when I had experienced a difficult situation. I was told the wrong pay and although I was meant to be paid weekly it took them over a month to pay me.

Pros

Hours can be chosen

Cons

Long hours, lack of training p, lack of pay, unorganised
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Fantastic

I have worked for rls for a few months nowi hsve never worked in care before absolutely live my job and the people i work for i enjoy going to work and that is a bonus manager lovely great atmosphere
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Fab place

Fantastic company managers and team work really hard staff moral excellent really exciting and fun place to work staff are respected and treated well clients treated well care standards very high problems solved very quickly
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Overall rating

2.5

Based on 19 reviews
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Ratings by category

2.6Work/Life Balance
2.7Salary/Benefits
2.5Job security/advancement
2.5Management
2.6Culture
  • Companies
  • RLS Care
  • Employee reviews
  • Newcastle-under-Lyme
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