Rocco Forte Hotels Employee Reviews

Its a busy hotel with very good environment and colleagues. The just inconvenient is the salary, if you work as commis waiter or waiter you get the minimum and it is not enough to live in London.

Pros

Free launches, amazing environment in all departments

Cons

they pay minimun, short staff

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Extremely stressful environment.

Balmoral Hotel (Former Employee) - Edinburgh - 4 March 2022

Zero support from managnent , constant pressure for min wage, no bonus whatsoever if targets are met (wich they do 9/10 times) short breaks and really long shifts. No life/work balance and if you request a holiday/day off you beign ignored.Staff members being made redudant during Covid shortly after were reassured that their positions are safe.Avoid at all costs.

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Wonderful place to work

Regional Director of Marketing (Current Employee) - London, Greater London - 14 June 2019

Fantastic place to work, very friendly team who are genuinely warm and caring. Management are very supportive, they recognise good work and encourage creative thinking. Being part of one of the leading luxury hotel brands in the world creates an authentic and high level of pride and respect between those who work at the company and industry peers.

Pros

Experience the portfolio of beautiful hotels and their wonderful destinations

Cons

None that I can think of

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Poorest Management ever

Former Employee (Former Employee) - London, Greater London - 23 July 2018

Not a 5* environment at all when it comes to certain departments’ Managers... the Hotel is really beautiful property, employees quite friendly BUT the Management is really poor! Unexperienced “Managers” interacting less than amateurs with the employees. Fake smiles and bad attitude...

Pros

Beautiful Property

Cons

Poor Management

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totally average place

Waiter (Former Employee) - edinburgh - 30 March 2018

this place is trying to convince you how special they are and how extraordinary service they provide. however it is not true. working there is not any different from whatever average/bellow average hotel. minimum wage all across departments, usually understaffed, even when the hotel is doing great financially you will still get hours cut or get sent home early, management is rubbish- nothing gets ever sorted, organisation is not any good, rota is messed up often, so my days off would typically include a phone call asking me to cover a shift... At least I can say I met some great people there. staff is very diverse from all across the world

Pros

not the worst place to work

Cons

surely not great place to work

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Interesting and challenging

Corporate Finance Manager, Group Finance (Former Employee) - London - 14 June 2015

Ambitious organisation going through a transition period. Solid brand with hotels of real character. Good management leading the business through a competitive luxury boutique landscape.

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una gran famiglia

Assistant Restaurant Manager (Current Employee) - London, ENG - 6 January 2015

Il motto 'home away from home' non e' solo per i clienti ma anche per il personale. Andare a lavoro e' stimolante e sempre un piacere. I coleghi sono molto gentili e professionali. I clienti dell'albergo hanno piacere a stare da noi perche' si sentono a casa. Succede che la giornata lavorativa sia lunga e mantenere la concentrazione risulta difficile dopo 12 ore di lavoro, ma sono ore che vengono ritornate.