Royal Cornwall Hospitals NHS Trust Employee Reviews for Healthcare Assistant

I absolutely loved working here, unfortunately the management wasn’t great and I felt let down many times. The wards was left unsafe and I was left alone many times without support

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Brilliant place to work when it works rightv

Health care assistant NVQ2 (Former Employee) - Reading - 21 October 2019

Great chance to give back the care and compassion. That I received as a patient. Different goals everyday Team work and understanding of the care we give to every individual. No two patients are the same.

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Insights into Royal Cornwall Hospitals NHS Trust

Based on 22 survey responses

What people like

Ability to learn new things
Feeling of personal appreciation
Clear sense of purpose

Areas for improvement

Time and location flexibility
Fair pay for job
Trust in colleagues

Poor management

Healthcare Assistant (Former Employee) - Truro, Cornwall - 31 July 2019

Really rewarding job but healthcares are not appreciated enough. They are doing half the jobs the nurses should be with no thanks at all. Management are poor and not supportive during times of bereavement. In my opinion it’s probably just this hospital not the NHS in general as I have heard many positives about other Trust’s and even another hospital within the same trust, but this one has too many staff who need a change, who are no longer in the job because they care.

Pros

Good pay and pension

Cons

Long hours, poor support, lack of morale.

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unhappy

Health Care Assistant Band 2 (Former Employee) - Truro - 5 November 2018

i felt unsupported and not much room for growth. very high staff turn over as staff do not feel needed. would not recommend this employer and would not return

Pros

none

Cons

long hours, having to pay for staff parking, not a lot of benefits

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Diverse, fast paced and rewarding.

Health Care Assistant (Bank) (Current Employee) - Treliske Hospital, Truro - 27 March 2018

This job role changes from day to day, and ward to ward. A typical day will include monitoring patients vital signs, taking care of the personal hygeine of patients and making sure all documentation is up to date and acurate. I have learnt how to identify when a patient is declining in health and aid in preventing any further decline. I have also learnt how to deal with and de-escalate extremely confused or aggressive people and have great skills in time mangement and using my own initiative. On many ocassions I have had to deal with emergnecy situations calmly, effectivley and patiently. The hardest part of the job can be keeping a smile even when you are dealing with death, however I have managed to do this on countless occassions for the sake of the other patients, my collegues and the relatives that all need our support. The most enjoyable parts of the job can be when your patient smiles happily because you have made them more comfortable, or helped take away their stress in some way and when you see a patient leave hospital well again, there is nothing quite so satisfying.

Pros

Rewarding and plenty of overtime available.

Cons

Lack of breaks during a twelve hour shift.

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Healthcare Assistant (Former Employee) - Truro - 23 October 2017

Good employer, however it is hard hours and difficult to maintain a work life balance. The benefits of working for the NHS are good with good pension and good holidays.

Pros

holidays

Cons

long hours

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fun workplace

Health Care Assistant (Former Employee) - Cornwall - 3 March 2017

i would have night shifts from 8pm-8am and i would start by hand over. ive learn to communicate more to people and making sure that i understand. also, the management have been so patient and helpful as i go with night shifts. hardest part of the job is having patients that physically hurt you due to mental issue and also staying up all night. enjoyable part of my job is meeting elderly and wearing their stories and having conversations with them.