Royal Holloway University of London Employee Reviews

A good place to work. Quite flexible and they do offer support however management can be better in terms of communication. Overall nice place to work with opportunities to progress.

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Great place to work.

Student Ambassador (Former Employee) - Egham, Surrey - 10 April 2023

Lovely staff and fellow students. I felt like I was part of the "cool gang" in this job. The coffee was great too. The only minor complaint was Egham Hill.

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Insights into Royal Holloway University of London

Based on 7 survey responses

What people like

Sense of belonging
Inclusive work environment
Ability to meet personal goals

Good pay and nice place to work on campus

Shop Assistant (Current Employee) - Egham - 7 April 2023

Enjoyed working in the shop. Easy to pick up shifts and work around the timetable. Everyone very friendly and willing to help, learn what to do very quickly. Shoplifting is an issue and can often be stressful as it is so frequent. Not your job to have to manage this whilst serving lots of customers.

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Highly supportive senior staff

Pre-Sessional English Language Lecturer (Former Employee) - London - 29 March 2023

Excellent place to work! Would definitely try again whenever I am in London again. The senior staff is very helpful and collaborative. The induction sessions were highly informative and well planned.

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Great team dynamic.

Ambassador (Former Employee) - Egham, Surrey - 17 March 2023

Enjoyable interactions with fellow student ambassadors. Flexible work that fits around your uni schedule. Typically involves setting up for open days and then touring campus with prospective students.

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Great team

Research Assistant (Former Employee) - Egham, Surrey - 10 February 2023

Great team, very supportive, of course undeniably beautiful grounds to work on. But as with every uni poor pay and lack of permanent contracts, little being done to resolve

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great school

Student (Current Employee) - Egham, Surrey - 7 November 2022

great psychology programme - very well organised in covid, great lecturers and research, a lot of career help, a variety of sport facilities,beautiful location.

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Fun and Satisfied Workplace for Teaching Assistant

Teaching Assistant (Computer Science) (Former Employee) - Egham - 30 August 2022

I was a Computer Science teaching assistant in Royal Holloway. Great culture and excellent colleagues to work together with. Lecturer will be the person you report to, and you will get all the materials from him. If you need to, always ask for help and lecturers and other teaching assistants will come in and help you out too! Excellent pay and straightforward PAYE system with MyView, so you don't have to worry about when you will be paid.

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Not a place to work

cleaning operative (Former Employee) - Egham, Surrey - 1 August 2022

Management are terribly rude and patronising. They won’t support you at all.They seem lovely to begin with them turn.The cleaners are very two faced and slate you down to the ground when you aren’t around. Your ‘confidential’ and ‘private’ matters discussed between management and you is spread round like gossip.Not understanding of anything I went into the company happy and full of life and had to leave due to becoming depressed and anxious all the time due to the treatment from management Treat you like robots rather than humans.Certain staff members who are close to management get paid more and on the sly.

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Great place to work

Digital Communications Officer (Current Employee) - Egham, Surrey - 16 June 2022

Really good work life balance and a rewarding place to work. My manager is really encouraging and the team culture is good. Not the best progression opportunities though.

Pros

Good management, good benefits, nice work culture

Cons

Not the best progression

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Jobs at Royal Holloway University of London

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Great working opportunity for students alongside studies

Student Ambassador (Current Employee) - London - 30 May 2022

Very collaborative with other students. Great for work experience and a good opportunity for paid work alongside your studies- very flexible and understand that studies are your first priority.

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Good experience

RH100 panellist (Former Employee) - Egham, Surrey - 9 February 2022

Worked there as a RH100 panellist and very much enjoyed the work. There sometimes was a lot of background reading to do, but you get paid for it, and the discussions were really good. It felt like we really had an impact on college decisions.

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Fab place to work,supportive team,challenging work - Senior Management make decisions without asking those who will have to deliver

Careers (Current Employee) - Egham, Surrey - 29 September 2021

Royal Holloway has a beautiful campus - working from home atm can make some feel disengaged from the work/ brand but once back on campus this may change.RHUL used to have a very strong sense of community and value - it is still there but I think al lot of new staff will not have had the opportunity to experience this yet.The Careers team are really supportive of each other and I feel very much part of a team where people will go out of their way to help each other. The current Director of Careers is open, transparent and supportive. She makes time to speak with the team and encourages lively debate and solutions. She also prioritises wellbeing so I feel if needed I could approach her with any issues that I may have that would impact my work.At a time when the Careers service is being asked to do more and has a huge focus in the strategic plan it is incredulous that resource is being taken away, it really does feel that those higher up have no clue on what resource is needed to deliver what they want and promise to students.This isn't a reflection of the job role - it is varied, challenging and fun. The team are brilliant and to be honest for now the pay is good although with resource being cut my salary may well start to feel inadequate to the amount of work being asked.The HR team are typically not great but the trainings and development on offer are excellent and there are always opportunities to get involved with events and projects around the College.As a whole the student population seem switched on, polite and a general joy to work with.

Pros

Beautiful campus, friendly team, varied work, community feel when working in person

Cons

Starting to feel impact of cuts, Senior decision makers are out of touch

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work for minimum

Cleaner in Hayward (Current Employee) - Egham, Surrey - 30 June 2021

They expect too much for their staff, many times they ask about covering another person and you have to do this on your shift and it's extra job for free, management it's akso bad if you ask manager twice about same item fir sure you'll have two different answers

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Campus watch

Security/Campus watch (Former Employee) - Egham - 2 August 2020

Advertised 24k a year, but it's actually 17k a year because they you work 4on 4off they take the 31 hours you work "pro rata" it and decide it over 12 months.They deduct half an hour for a beak you don't get.Your job is not as advertised either. What it actually is to be ordered around by 4 lazy and incompetent security officers. You will be sent to ALL incidents, assaults, drugs, noise complaints, lock outs, antisocial behaviour, trespassing etc. Sometimes alone because your partner is off sick or has resigned (like they do after a month or two)Security will not back you up, instead in the morning handover the report will state falsely that security attended all these incidents instead of campus watch.After you were inducted, you will never see your line manager again, ever. (He works days, you work nights)You might receive uniform once, if you did it will be the last time. After that prepare to buy your own.The university doesn't care either, no matter how serious the incident, just as long as it does not make the news.

Pros

Not much

Cons

Everything

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International Student Recruitment - Egocentric culture of passive aggression, intimidation and one-upmanship.

International Regional Manager (Former Employee) - Egham, Surrey - 1 July 2020

Pros - Lovely team of internationally minded colleagues. - Nice Campus environment. - Some members of Senior Management who acknowledge success and hard work. Cons - No autonomy: current notions of team management presume that people are pawns rather than players. Team management revolves around overly pernicious supervision (such as four attendance monitoring spreadsheets), ‘if-then’ rewards for those who do not question rationale or decisions, and other forms of control such as not providing a hospitable environment for feedback, contribution or alternative thinking. - Culture of subliminal bullying: Name dropping of senior figures whilst setting deadlines and tasks, setting of unreasonable deadlines, excessive monitoring, denial of accomplishments, being blamed for mistakes in absentia, stealing credit, 'silent treatment' etc. - Lack of Trust: the language of control and intimidation implies lack of trust without ever giving justification. Such scrutiny does not apply to more senior members, who may travel freely to low ROI markets such as Brazil without evidence of having booked more than one/two days of activity (according to invoices) and no data-based justification, trip report or shared itinerary (all of which are required of those ‘lower down’ the pecking order). - Lack of foresight and inclusion: Key decisions being made without consulting team members who are then expected to bring said decisions to life (pawns rather than players). There is then little to no explanation of the business case for such decisions and its too late for input. The -

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Fun and dynamic workplace

Senior Student Ambassador (Current Employee) - Egham, Surrey - 27 May 2020

Many opportunities to grow and learn new skills make this a perfect work environment. I would highly recommend this place for part-time work experience.

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For a long time I loved my job

PMO Manager (Former Employee) - Estates Department - 9 April 2020

For a long time I loved my job at RHUL and I had great relationships with colleagues across the University. I worked hard, loved my job and was respected both personally and professionally. However, financial considerations started to take precedence and this caused a number of senior colleagues to leave, changing the environment for the worse.

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Dreadful treatment of staff with no reward for hard work

Administrator (Current Employee) - Egham, Surrey - 28 March 2020

Staff are not well regarded here.I would not recommend anyone to take an admin role at this place. Apart from a beautiful campus there are no benefits

Pros

Pretty campus

Cons

No reward or recognition, Some people do little and get away with it whereas others are overworked and micro managed.

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Imperfect workload-pay balance

Custodian (Former Employee) - Egham - 3 February 2020

Working within the sub-contracted team at Royal Holloway was a poor working experience that included low pay with unfriendly managemet which did not inspire a healthy work culture.

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Unsupportive

Human Resources Administrator (Former Employee) - Egham, Surrey - 27 January 2020

Working at band 5 there are no benefits, minimal training generally there is a terrible working culture. there are mixed messages from the leadership team due to poor communication.

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