Royal Holloway University of London Management reviews

A good place to work. Quite flexible and they do offer support however management can be better in terms of communication. Overall nice place to work with opportunities to progress.

Was this review helpful?

not enjoyable

Marketing Manager (Former Employee) - Egham - 2 October 2023

Just a really cold place to work, chaotic and unwelcoming. Marketing team were just not kind or supportive despite good direction. some really odd behaviors

Was this review helpful?

Insights into Royal Holloway University of London

Based on 11 survey responses

What people like

Ability to meet personal goals
Feeling of personal appreciation
Inclusive work environment

Not a place to work

cleaning operative (Former Employee) - Egham, Surrey - 1 August 2022

Management are terribly rude and patronising. They won’t support you at all.They seem lovely to begin with them turn.The cleaners are very two faced and slate you down to the ground when you aren’t around. Your ‘confidential’ and ‘private’ matters discussed between management and you is spread round like gossip.Not understanding of anything I went into the company happy and full of life and had to leave due to becoming depressed and anxious all the time due to the treatment from management Treat you like robots rather than humans.Certain staff members who are close to management get paid more and on the sly.

Was this review helpful?

Great place to work

Digital Communications Officer (Current Employee) - Egham, Surrey - 16 June 2022

Really good work life balance and a rewarding place to work. My manager is really encouraging and the team culture is good. Not the best progression opportunities though.

Pros

Good management, good benefits, nice work culture

Cons

Not the best progression

Was this review helpful?

work for minimum

Cleaner in Hayward (Current Employee) - Egham, Surrey - 30 June 2021

They expect too much for their staff, many times they ask about covering another person and you have to do this on your shift and it's extra job for free, management it's akso bad if you ask manager twice about same item fir sure you'll have two different answers

Was this review helpful?

Rate your recent company

Share your experience to help others

International Student Recruitment - Egocentric culture of passive aggression, intimidation and one-upmanship.

International Regional Manager (Former Employee) - Egham, Surrey - 1 July 2020

Pros - Lovely team of internationally minded colleagues. - Nice Campus environment. - Some members of Senior Management who acknowledge success and hard work. Cons - No autonomy: current notions of team management presume that people are pawns rather than players. Team management revolves around overly pernicious supervision (such as four attendance monitoring spreadsheets), ‘if-then’ rewards for those who do not question rationale or decisions, and other forms of control such as not providing a hospitable environment for feedback, contribution or alternative thinking. - Culture of subliminal bullying: Name dropping of senior figures whilst setting deadlines and tasks, setting of unreasonable deadlines, excessive monitoring, denial of accomplishments, being blamed for mistakes in absentia, stealing credit, 'silent treatment' etc. - Lack of Trust: the language of control and intimidation implies lack of trust without ever giving justification. Such scrutiny does not apply to more senior members, who may travel freely to low ROI markets such as Brazil without evidence of having booked more than one/two days of activity (according to invoices) and no data-based justification, trip report or shared itinerary (all of which are required of those ‘lower down’ the pecking order). - Lack of foresight and inclusion: Key decisions being made without consulting team members who are then expected to bring said decisions to life (pawns rather than players). There is then little to no explanation of the business case for such decisions and its too late for input. The -

Was this review helpful?

Dreadful treatment of staff with no reward for hard work

Administrator (Current Employee) - Egham, Surrey - 28 March 2020

Staff are not well regarded here.I would not recommend anyone to take an admin role at this place. Apart from a beautiful campus there are no benefits

Pros

Pretty campus

Cons

No reward or recognition, Some people do little and get away with it whereas others are overworked and micro managed.

Was this review helpful?

Unsupportive

Human Resources Administrator (Former Employee) - Egham, Surrey - 27 January 2020

Working at band 5 there are no benefits, minimal training generally there is a terrible working culture. there are mixed messages from the leadership team due to poor communication.

Was this review helpful?

Excellent place to work

Test Analyst (Former Employee) - Egham - 16 October 2019

It was a pleasure to work at RHUL. Good Team members and Good Management. Learned the new technologies like NetIQ after working here. Worked on the students and Staff systems and also Moodle and

Was this review helpful?

Fantastic Opportunities at Royal Holloway

Student Ambassador (Former Employee) - Royal Holloway University - 25 August 2019

It was one of the first jobs I have ever applied for, and this set me up for the future. Learnt about time management, and how to deal under pressure.

Pros

Free Lunches, Good Pay, Good experience

Cons

Long Hours

Was this review helpful?

Jobs at Royal Holloway University of London

Counselling Caseworker

Egham

1 day ago

Sports Communications Officer

Health and Safety Officer (Business Partner)

Egham

11 days ago

Pay not competetive and low staff morale

PGR Administrator (Former Employee) - Egham, Surrey - 20 August 2019

Employed on a fixed term contract due to re-structure which led to low staff morale. Lack of consistency with regards to training so limited opportunities for advancement. My manager was very disorganized which led to lots of last minute changes to workload due the change in priorities. Expectation to work additional hours to support other admin teams but difficult to book time off.

Was this review helpful?

Prefer not to say

Prefer not to say (Former Employee) - Surrey - 9 November 2018

Great academic departments, teaching and educational research. Generally poor management at the IT Department. Enthusiastic colleagues in most of the IT teams, but not supported by the management.

Was this review helpful?

A fantastic job to do around my studies

Catering Assistant - Part Time (Former Employee) - Egham - 4 October 2018

The Hub was a great place to work around my degree. It offers a flexible contract so I could work around my degree, there were plenty of shifts and there was generous pay for staff. A typical shift involves setting up the dining hall, serving customers and cleaning. The Hub is a focal point for many staff, students and guests so there is pressure to offer a good service. You learn a lot about food hygiene. Management are approachable and easy to work with. The best part of the job is the friendly team I worked with.

Pros

Management, Good Team, Good Pay

Cons

Similar tasks, Short shifts

Was this review helpful?

great team

Catering Assistant (Former Employee) - Egham - 14 June 2018

excellent work culture supportive and approachable management excellent pay for the work we were doing flexible hours opportunity to take on more hours

Was this review helpful?

Awful place to work

Student Experience (Former Employee) - Egham, Surrey - 16 May 2018

not a good working environment. People were unkind, unhelpful and unwilling to compromise. little room for improvement. i would avoid working here if you can.

Pros

nothing

Cons

Everything

Was this review helpful?

Well paid, awful culture

Student Recruitment (Former Employee) - Egham, Surrey - 10 January 2018

I worked in student recruitment which has seen a huge turnover of staff in the last two years, as has the whole marketing section of the university. Sadly this has continued with over 50% of employees leaving in the past 12 months. This is due to a toxic culture of intimidation and constantly poor decision making at director level. The whole department has been in transition status for the past year and at the time of leaving a permanent director has still not been appointed. Very basic mistakes are made regularly causing the university to get in deeper trouble with its recruitment numbers. Most of these could have been avoided if any effort was made by senior managers to consult the 'hands on' staff who are generally very pleasant and just want to get on with their jobs. The working environment is very poor with over 30 employees crammed into 3 small rooms and the director having a large office space unused. Mental health has been a huge problem in the department, as staff are dealing with high pressure, uncertainty and unhappiness on a daily basis.

Pros

Salary

Cons

Everything else

Was this review helpful?

There is room for improvement

Business Analyst (Former Employee) - Egham, Surrey - 3 August 2017

Stakeholder Management Requirement Engineering problem and incident management average work-life balance micro management average work place culture

Was this review helpful?

Great place to work if you know what you're in for

EFL Teacher (Current Employee) - London, Greater London - 24 June 2017

Having/had an amazing time with them! Can be tiring and daunting at first but management and support to newbie teachers is very good. Met wonderful people, both fellow teachers and students. Totally recommend. Will do it again next year for sure!

Pros

Accommodation sorted, great people, timely payment

Cons

Long hours sometimes, last minute changes

Was this review helpful?

Lost their vision of what an academic institution is meant to do

Lecturer (Current Employee) - London Heathrow Airport, Greater London - 9 May 2017

There is too much pressure to academics to perform every possible admin work (increasing constantly). The high management does not trust their staff to do the work and HAVE to rely on over-regulating every single thing. Trying to run it as a private company but skills and vision are lacking

Pros

Nice campus

Cons

Short sighted management

Was this review helpful?

convenient work for students

Bar and Kitchen staff (Current Employee) - Egham - 26 March 2017

The company has improves hugely since I began working there in 2014. Management has changed and shifted and this has had an obvious impact on the company. The company are much better organised but have room for improvement. The staff are treated well and shifts are given based around our studies which means our studies are supported and prioritised by the company. The pay is very fair but some jobs within the company should be paid more. It would be more beneficial for staff members to receive actual qualifications to support them in the future. Overall my experience working for this company has been satisfactory and i would recommend a job here to anyone working alongside their studies.