Questions and Answers about Royal London Group
16 questions about working at Royal London Group
What should you wear to an interview at Royal London?
Wear something loose and compy incase you have to wreastle the interviewer for the winning 3 boutsAsked 5 June 2017
Answered 5 June 2017
What is the interview process like at Royal London Group?
Usually go through a recruitment agency first and they sort you out with a date for an assessment day. This includes a group task which was based on talking in groups of 2-4 about which company’s you think provide the best customer service. After you have spoken in the group you present your ideas to the whole group and assessors/interviewers. After that you get taken off separately. Some go straight for an interview. Mine was 2 to 1. However one was just taking notes and the other was asking questions. After that you have a mock email task. You get given the scenario and have to reply to that email as if you were working for them. Takes about 5 mins if that. Then you go and do a role play telephone call with an assessor. It’s slightly uncomfortable if you don’t have experience with telephone calls but not hard. As long as you’re polite and do all the right checks you’ll be fine. I would recommend researching the company and their history. Brushing up on common competency based questions will also help you.Asked 5 June 2017
Answered 5 June 2017
How often do pay and performance reviews occur at Royal London Group?
Pay is reviewed once a year Performance twice a year officially but regular one to ones happenAsked 14 March 2019
Answered 14 March 2019
How should you prepare for an interview at Royal London Group?
Read the job description and research the companyAsked 26 July 2018
Answered 26 July 2018
How did you feel about telling people you worked at Royal London Group?
Proud at first, but then really indifferent by the time I left.Asked 24 September 2017
Answered 24 September 2017
If you were to leave Royal London Group, what would be the reason?
RelocationAsked 26 October 2019
Answered 26 October 2019
What is the work environment and culture like at Royal London Group?
Poor, negativeinadequate equipmentinsufficient deskstoilets regularly broken or uncleanedAsked 2 January 2019
Answered 2 January 2019
How do you feel about going to work at Royal London Group each day?
I don't look forward to it because the customers are so difficult and the scripted answers are confusing and arduous. I've found it quite stressful, especially with process updates being sent in small disorganised updates.Asked 9 March 2021
Answered 9 March 2021
What tips or advice would you give to someone interviewing at Royal London Group?
Don’t, unless you are ready to be thrown out when your face does not fitAsked 6 November 2020
Answered 6 November 2020
What was the most challenging part of your role at Royal London Group?
Dealing with the multiple layers of compliance and riskAsked 23 August 2020
Answered 23 August 2020
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