Royal Mail
Happiness score is 59 out of 100
3.8 out of 5 stars.
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Royal Mail Employee Reviews

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3.6Work-life balance

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mailparcelsortingpostmanpostcodeletterchristmasdelivery

Hard work

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Used to be a fun good job with great morale, but not anymore !! Work hard and at pace for over 5 hours on delivery in all weathers. Monitored by management in all aspects. Higher management seek bad changes to hours that have not been thought out. Rubbish vans which are gradually falling to bits, smaller offices are left by the wayside and forgotten about. Only ever seen higher management once in 7 years of working and never had a thank you for ensuring their profits and dividends. Shame on them !!!
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Staff lovely management not so great no real leadership

Once out Job is lovely, but over worked no flexibility and not very family friendly with changing shift patterns hopefully will be a great place to work again soon if the union succeed.
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Insights into Royal Mail

Based on 968 survey responses
What people like
  • Fair pay for job
Areas for improvement
  • Support from manager
  • Sense of belonging
  • Ability to learn new things

Awful company

Worked for Royal Mail for 38 years and did the bare minimum, managers are a shambles who don’t know what there doing so I could do what I liked when I liked😁
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Decent Place to work

It has been good overall. Simple and easy job. Good benefits. It is now in the process of making changes. Less Staff and more work. So this will no doubt change. Also nice management.

Pros

Nice place to work

Cons

Not much at this monument but I feel that will change
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ok but not fun

managers expect you to come in early. then don't pay you the next day if you go over. trying to finish on your time is a nightmare, they don't care you have other commitments outside of work then they start threatening you with wilful delay which I don't even actually think it's a thing
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Hard work

It is a very good casual work in the winter period and quite good paid if you are off means extra money Very hard to work in a night shift, lots of lorry whit parcels and letters but still good

Pros

Fear job/pay

Cons

Hard work
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N/a

Great company, easy enough shifts. Decent pay. Would happily work full time, treat their staff properly on the nightshift. Just a pity the management is ruining it for the workers.
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standard

pretty much what you expect from being a postman. pay's okay, you're left to get on with it after sorting the mail in the morning. management can be a pain.
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Easy job

Easy work but managers put a lot of pressure on you to perform overtime Impossible to get a full time contract - you’ll be on 30 hours but be expected to work atleast 40
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Third class place to work

Royal Mail International (HWDC)is the rubbish place to work. Management and the plant manager doesn't what they are doing. Full of favouritism. Big bosses are not professional and promoting incapable and can not see the strategic direction. Work is become less and less. They are playing with the future of 1800 staff working there.
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Keep fit and have a good work life balance as long as you are a morning person

Keep fit and have a good work life balance as long as you are a morning person.Early starts and early finish.Employee benefit schemes. Share schemes, paid breaks, ability to buy extra annual leave.

Pros

Early start, early finish, Employee benefit schemes, share schemes, paid breaks, ability to buy extra annual leave

Cons

Can be heavy bags on certain days, from September leading up to Xmas it's crazy, Loads of new build housing estates just get added on to your rounds
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Highly dependent on where you work

Your enjoyment is highly dependent on what office you join, as every office has a different culture, shift patterns, management style etc.Generally speaking the job is easy to grasp, quieter summers and really heavy in the winter as you'd expect. Offices are run on a seniorty basis, so a new starter will most probably be allocated holiday dates last, so good luck getting kids holidays off. You will also most likely be a reserve, meaning you day off week to week will be randomly assigned based on necessity. Could be between 6 months and 10 years before you get offered a full time duty. Again, everything is 100% dependent on what office you join, and there's no way of knowing what to expect beforehand unless you know someone working there. You may have the most miserable years of your life working as a postman or the best, and the difference could be you're 1 mile apart.
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Toxic work environment and overworked

* No work life balance* Bullying management* Overloaded with work & little time to deliver* Stressfull environment* Working in all weather conditions

Pros

Pay & conditions good for now until that too is cut down

Cons

5+ hours outdoors delivering, bullying management, long hours
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Good on van route delivery

Van routes were good to do on the rural routes of delivery and doing the post box and post office collection in the evenings over time available and parcel delivery
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Awful company to work for

Although I love the job itself, walking the round, meeting the customers, the general sense of a job well done, the atmosphere and culture at this company is absolutely awful. There is little to no support from management. They will try and force you to undertake un achievable amounts of work, force you to go out in unsafe, unroadworthy vans and with the upper management trying to force through changes that attack working conditions (sick pay, days worked, pay etc..) my advice is to stay well clear of this company. They do not care about their employees at all
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Toxic environment

Your not appreciated at all.there is no duty of care, I wouldn’t recommend this company at all, your just a number , the managers do the minimum that is required of them and they treat you like dirt

Pros

Pension

Cons

Dogs body
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Good place to work

Can listen to music as long as you were working.Managements wasn't very great treated you like a robot and what to make the most out of you as you was only there temporary. Can see the difference between the people who were employed there.
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Fast paced environment

Long standing period but lovely core workers, busy during holiday time such a christmas. Good for quick money such as a contract of 2 to 3 months during christmas or easter
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Until privatised, good place to work

You will end up with feet issues, back issues, and exhausted beyond belief, Since joining the Royal Mail I have gained hip, shoulder, back issues, all irreparable, they will blame you, run for the hills, just profiteering at your cost

Pros

No meal relief

Cons

No meal relief
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Poor management

People generally nice but management can be a nightmare and the company don’t care about their staff and not very accommodating when you have any personal problems

Pros

Work alone

Cons

Management
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Poor.

Management is poor, senior management are out of touch, no investment in people. Staff are of no consequence or relevance. While the CWU should be helpful they offer very little support.

Pros

Time outside, building relationships with customers.

Cons

Royal Mail as a company are the biggest problem.
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Overall rating

Based on 5,101 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.5 out of 5 stars for Culture

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