Royal Mail
Happiness score is 61 out of 100
3.8 out of 5 stars.
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Royal Mail Employee Reviews

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United Kingdom4,847 reviews

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3.7Work-life balance

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Good place to work You type data into a computer with speed and accuracy. It is a temporary position and getting work after is low because keyers are getting cut.
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great place to work

good people good managment and decent to work outdoors,used to it now so can be a happy benefit for other people also willing to do this sort of job,would recommend to anyone
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Insights into Royal Mail

Based on 699 survey responses
What people like
  • Clear sense of purpose
  • Fair pay for job
Areas for improvement
  • Support from manager
  • Sense of belonging
  • Ability to learn new things

disrespectfull and unfriendly staff

Typical day is fast paced, no one seems to help each other out or respect each other, it's supposed to be a team effort in the mornings, but rarely seems to be, management don't have any people skills and don't deal with matters in a professional manner, they just get swept under the carpet and ignored. Its a job and pays the bills, that's it, very little job satisfaction, unfriendly place to work with lots of derogatory comments. Vehicles are a disgrace with being very tatty and not looked after. I would never recommend this job to anyone.


Early days


Unfriendly back stabbing staff and management
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Good pay, fun mates, secure job

Pros:- Must be the best pay in the industry, that doesn't require any skills- Fun mates- Uniform provided from head to toes- Good OT- Good finishing time- Overall the company looks after you Cons:- Can get really stressing and fast paced, but you have support- Weather can be harsh- Dogs will bite
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Productive positive place

Great place to work... Explore, learn n grow working here would give u a lovely start n u may grow at different levels so, if u find a work here don't miss out n stick to it


Free games


Not really
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You either love it or hate it

It’s either for you or it’s not. Very physically demanding job, pays very well, always overtime. Managers expect you to be able to do overtime everyday.
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Lovely people, chaos in van, parcels everywhere

A great way to beat cabin fever as you're out and about delivering parcels. After a 2-4hr walking route though the following parcel rounds get old fast. I worked 30 days in a row without a break when i first started for them.People try to crash into you for the insurance so beware at roundabouts....honestly, i see dumb people everywhere...never mind I have a child relying on me, and that loves me more than anyone in the world...crash into her so we don't have to move our lazy backsides...yeah, very, very stressful.


Goodish money


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Friendly working environment

Great place to work. Plenty of exercise and fresh air. Great if you like to work unsupervised . It never felt like I was at work. Time goes very quickly and public always pleased to see you
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No training just get on with the job.If you don't know the area well it can be incredibly difficult to find your way around be prepared to use google maps a lot.
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Not for me personally.

Too much ,too stressful and physically demanding.To think you walk nearly 65 miles over 5 days is shocking.Not enough recovery time for me.Think about your long term physical and mental health.It got boring fast ,and hated it.2 days training and basically left.
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Great benefits

Good company with great benefits , good people to . Only down side is there are some staff who have been there TO long Managers are good in most offices though


Pay, benefits, early finishes


Poor work / home life balance
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Not a Genuine Opportunity

I was employed via a subsidiary of Royal Mail known as Angard staffing. You will be promised regular hours (I applied based on an advert for full time work, my colleagues who had applied at the same time believed the same) but essentially it was zero hours. You would be allocated, for example, a shift every day for the next five days, then on each the day you would receive a text to tell you the shift was cancelled. They would offer completely unsuitable and random hours with no guarantee that if you accepted they wouldn't be cancelled. The advertised pay rates seemed great for the time and were based on the shift times and time served, however with the exception of busy times like christmas you will never get enough hours to earn decent money. Also, if I remember correctly, if you didn’t work enough hours in a certain period of time it would effectively reset your pay to that of a new start.Allegedly you could progress to being a fully contacted member of Royal Mail staff however there were so many get-out clauses with this, effectively you will never be able to work enough hours through Angard to be eligible. No training was given and I had absolutely no idea what I was doing, especially with the ‘frame’ you use for sorting letters that was arranged in a seemingly random way that nobody could explain to me. There was also a lot of heavy lifting of sacks and parcels but I received absolutely zero health and safety training. I had no idea who the managers were or even what their names were and received no thanks for any of the shifts I did despite the physically demanding - 


There were no pros.


Physically demanding, random & unsuitable hours, no stability or guarantees, no communication, no management, no training, everything about Angard including their texts & phone line.
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Great fun place to work

Amazing place to work with great pay! I worked for minimum age at the beginning but once your 12 weeks are done your pay goes up to £12.50 an hour and then continues to go up every 20 weeks!
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Can be okay when out office

When working for royal mail it feels like the mangers are against you also the workload and what they expect is unreasonable but as they are so short of staff can't afford to lose staff
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Fair working environment

Worked for RM for two years, all staff treated with respect and given their dignity, most employers could learn a lot from them. Most staff very happy overall, fair salary mainly due to a strong union, same salaries offered to temps.


Very relaxed fair minded management


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Face paced but enjoyable

Enjoyed working for Royal Mail. Quite fast paced but ok, hard to get a full time position through Royal Mail themselves as a lot is agency working.
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Good salary

Great salary and weekly pay, hours etc…. Downfall is management and workload it’s ridiculous at times … management will send you out alone with 2/3 peoples worth of post and then complain that you can’t complete it and expect you to do overtime…. Management only care about their bonus




Workload and management
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Better places to work

Don’t look after youUnachievable tasksPhysically and mentally drainingUnappreciated Argumentative/Bullies - Management Unorganized businessUnfair workload
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Not fun anymore

I started a Royal Mail 30 years ago so it’s difficult to remember my interview experience but what I would like to say is when I started it was all about the customer sadly today it is not so a company I was very proud to work for in the end I couldn’t wait to get away 😔
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Meeting new people every day in the streets, good shift patterns! Overtime if you want. Good day off system. Great managers. It has been easy for me to learn all the aspects
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Easy going low stress job

Low stress job with good hours,I'm home by 1 or 2 every day so have time to work on other things. Happy with this job for short term but have no plans to stay long term due to lack of career advancement, and lack of challenge. Majority of the people are good to work with and managers are easy going.
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Overall rating

Based on 4,962 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.5 out of 5 stars for Culture

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