Work wellbeing score is 65 out of 100
3.6 out of 5 stars.
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Royal Mail Employee Reviews in Birmingham

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Birmingham166 reviews

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3.6Work-life balance

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Very good place over the busy Xmas season Easy work, nothing heavy, pushing cages, sorting letters, dealing with international mail, checking damages and scanning
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Driven in to the ground

A once great institution ruined by privatisation. Openly discouraged from speaking to customers. Letters unimportant. Parcel driven company now. Constant bullying by most managers. Some great colleagues but experience being driven out for 0 hours contracts.




Conveyer belt of employees
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Toxic to new starter.

Would not recommend to anyone thinking about joining, new starters have a terrible contract, are given zero training, massive workload, toxic delivery office environment, walking 10 miles a day +, avoid!


Early finishes.


Everything else
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You're just a number

Used to be a brilliant job, but now after endless cost cutting you are expected to be like robots. With an aging workforce ever increasing work loads expecting you to walk further for longer, only a job for the fittest now
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Stress and overworked

Real bad place to be nowWork load is double,lack of people,managers put lots of pressureIt turned in to a very bad place to workPay is good but it is just not worth it anymore
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Insights into Royal Mail

Based on 2,652 survey responses
What people like
  • Ability to meet personal goals
  • Clear sense of purpose
  • Fair pay for job
Areas for improvement
  • Support from manager
  • Ability to learn new things
  • Sense of belonging

Friendly well run workplace

What is the best part of working at the company?Friendly staff willing to helpyou. Good managementWhat is the most stressful part about working at the company?Didn't find it stressful. I enjoyed the work.What is the work environment and culture like at the company?Very cosmopolitan workplace. I have autism and find people with disabilities well catered for.What is a typical day like for you at the company?Busy but satisfying. Nice to feel like you've done a good job.
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Great working outdoors all the time especially when it’s sunny only thing is it’s the same people ordering tat day in day out so it gets a bit repetitive.
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Fun place

Everyone is friendly. work is easy and simple, very good pay, not stressful amazing staff and mangers. Clean area safe to work in, hardest part is probably lifting heavy objects but that’s mostly unlikely
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Great place to work

Pay is excellent for the job, staff were really nice. Had the occasional annoying manager but nothing I couldn't handle. Just filling the word count now.
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Handing out parcels

Overall an enjoyable job handing out parcels and chatting to customers. Budget cuts meant hours were no longer required. Easy job but was isolating at times
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Productive and fun workplace

What is the best part of working at the company?Colleagues are excellent and good environment to work What is the most stressful part about working at the company?None for me at the moment because I really enjoyed working thereWhat is the work environment and culture like at the company?Perfect environment,great communication and respectful What is a typical day like for you at the company?Relaxing and calm.never came across any difficulties
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Becoming a taxi driver equals an easier job and more pay (btw you're required to have a driving licence for Royal Mail nowadays).

What is the best part of working at the company?Plenty of walking so you keep relatively fit.What is the most stressful part about working at the company?Corrupt managers and useless, bordering on treacherous Union reps mean that you will have many hassles and nowhere to turn to address them. A typical example was forced overtime, sometimes without even getting paid for it.What is the work environment and culture like at the company?Greed best describes it. They made so many cuts and changes making it harder for workers (so many long term employees left at this time) and yet the CEOs gave themselves six figure bonuses. That disgusted me into eventually leaving myself.What is a typical day like for you at the company?If you're lucky, straightforward. If not, e.g someone was absent, you were expected to take on extra duties and work overtime even if you didn't want to.
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Good place to work.

No stressDo the job go home..Short and long runsGood management .Decent trucks. Other driver fo help you out.Might load the the yours yourself. Bit of exercise
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Fun good excercise and pay

What is the best part of working at the company?Never is any one day the same you need commitment for the royal mail early hours alll weather and terrain great as a summer job well trained staff Royal mail manager takes to much staff for his commitments and finds it difficult tocommunicate with staff which in returns makes staff feel ignoredWhat is the most stressful part about working at the company?Nothing really just commitment motivation fitness and off you goWhat is the work environment and culture like at the company?Cafe food new faces lmanagement need to improve for temps security to stay on jobWhat is a typical day like for you at the company?Scan parcels load into sequence and deliver and hit the eta
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Great team workers

In ways it can be a fantastic job, but be warned it's a hard job, you do not stop,it's go,go go every hour of your shift. If it's indoors prepping ,sorting letters and parcels. Then quickly bag up your walk, check van, load up and away. Then 3-5 hrs walking and driving delivering the post and parcels. Collect from customers houses etc,scan everything. The time goes quick because you are so busy. You don't actually have much training, even posties that have been there years do not get any help with updated technology,you are told to work it out yourself,which is like the blind leading the blind,quite comical in some ways. The people who work in your depot are a great bunch, but like all work places there are always the few who are vocal,gobby and have there opinions. Overtime now in Royal mail is non existent,if you just want to do your normal hrs then that's great,if your looking for extra cash, look elsewhere .
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Lovely colleagues and management

Overall a great place to work if you have children currently as it is within school hours. Alot of changes coming and revisions being made in every office with unrealistic work loads. Colleagues are friendly and welcoming but the workplace itself can be very stressful due to the constant pressure and extra work put on us.


Decent pay, friendly colleagues, family friendly hours for now.


Stressful, unrealistic workloads, unrealistic changes being made, manager chooses your holidays.
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Gone to the dogs, stay clear

Shocking turn around of a once great company. Overtime paid at flat rate and even less if you go above 10hrs.Unachievable routes in unachievable times. You're just a mule that's constantly breaking your back for nothing.




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Ok, not for the week

Management an always looking at how your working. Very easy job, good if you’re strong physically . A typical day will always be different. Depending on where you are working. But working here now is not the same as it was years ago.
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Although working at royal mail is rewarding and the benefits make the job worthwhile, hours are usually uncertain and change every week. However, this is written within your contract, and you will either get 10 or 40 hours.
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Hard working

The management is rude and the work is over loaded. It is very demanding and only get short breaks for the amount of work we did. Do not work at royal mail
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Getting worse, unappreciated and overlooked

Company seems to only give hours and opportunities to the ‘clique’Management uselessCEO a complete joke (as I’m sure you’ve heard from the media)Expected to work longer and later during winter months, considering some of the areas we deliver this could become a threat to our safety, which is not even thought about by higher management.


Good employee benefit scheme


Ceo, management, hours
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Overall rating

Based on 6,331 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.4 out of 5 stars for Culture

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