Royal Mail
Happiness score is 54 out of 100
3.7 out of 5 stars.
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Royal Mail Employee Reviews in Glasgow

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Glasgow104 reviews

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3.6Work-life balance

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Not a job for life

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Used to be a great job , not anymore pushed to the very limit every day.Management don't treat the staff very well and the company as currently going downhill.
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Great place to work, great atmosphere, good management, coffee machine was only 40p, very fast training, good money, not unsociable hours, great perks


Job in finish


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Insights into Royal Mail

Based on 1,807 survey responses
Areas for improvement
  • Ability to learn new things
  • Sense of belonging
  • Support from manager

Not as easy at it seems

Good job, generally a good place to work although people looking at it from the outside in would think it is just a stroll in the street, need to use your own initiative to solve problems day to day. Good job once you learn every route
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Used to be good

Job used to be great now it all about making share holders rich this mean managers targets for bonus is higher has resulted in a toxic work place with many people starting before there time unpaid and not taking breaks to save the hassle of arguments but this cause major issues for collages who do take break and don't start early as the get compared. Workloads are unachievable but does have good perks like pay ,holidays, pension
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Good place to work, decent hours and no Sunday, unless you want to work. Good pay and good amounts of overtime available too. Good work balance also with short days like a Tuesday.
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Stress to clear office. Senior management pressure

Started off OK, but promises of career progression never kept. Senior management pressing for cleared offices, despite there clearly being not enough staff to carry out the required tasks
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Management make you feel small

Job was great pre-Covid, not so much now. Typical day is longer now because the company loses postmen and don't recruit more to fill the positions - in turn giving you more work for the same pay. If you're off ill (even with a doctor's line) the management will phone you almost every day in an attempt to bully/guilt trip you back to work. Management also don't listen to you and are completely clueless. It's no wonder why we strike.


Being out and away from office, some good colleagues


Managers, some bad colleagues
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Postal worker

Good job good hours it’s very fast paced need to be organised to get the job done on time, winter time can be a challenge as it’s so busy and cold and wet outside.
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Do not work at this company!!!

I've worked at the Royal Mail for a few years now within a very small (if not the smallest) office in the North of Glasgow area. The management are arrogant, selfish and inexperienced and have no duty of care towards their staff. They have no managerial skills whatsoever because they've been handed their jobs on a plate and haven't had to apply/interview for them. Their superiority complex is unbelieavable and they have a "do as I say, not as I do" attitude. More houses are being built everywhere and we're still expected to deliver mail and parcels within the same timescale as before. This causes unneccessary stress on staff due to the unbearable workload however managers do not listen and do not recruit new staff to help with the ongoing pressures. The Royal Mail are also not an equal opportunities employer, despite what they say. If a member of staff in a higher position retires then their job is given to the next longest serving member of staff - rather than advertising the job and everyone having a fair chance of applying for it. Due to this, there are many members of staff who are undeserving of their promotion and hard workers who deserve to be promoted are not given the chance. I would avoid working here at all costs as you're treated appallingly and there are no opportunities for promotion.
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Poor place of work

Royal Mail is an in-between job, unless you are into politics. Managers expect you to have no life and no finishing time if it is busy. There is no room to climb the ladder if you are looking to process your career. Royal Mail need to update their way of working. No clocking in/out system, if worked over time and not paid for it there is nothing you can do about it. Only good thing is the people you work with, and you are on your own most of the day once you leave the office
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Good place to work

I enjoy my job and being out of office and not stuck in a nasty place like my old job 8 hours a day and being bullied, The company is well managed even if short of staff is high is the same with any company nowadays
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great place to work

good people good managment and decent to work outdoors,used to it now so can be a happy benefit for other people also willing to do this sort of job,would recommend to anyone
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Great fun place to work

Amazing place to work with great pay! I worked for minimum age at the beginning but once your 12 weeks are done your pay goes up to £12.50 an hour and then continues to go up every 20 weeks!
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Good job but can get stressful

Job is okay but be prepared not as easy as you would think it is new starters will always struggle, always prepare to be pressured to do more everyday


Early finishes


Too much work for the amount of time giving
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Great for fitness and wellbeing

Great place to work and get to know customers on your round building up good relationships, downside is only 1 sat off every 6 weeks as you work on a rotational day off
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Enjoyed working here

Was only I as a Christmas Temp sorting mail and parcels.Atmosphere was good and managers were supportive. Very busy however shifts went in quickly. I would recommend working here. There is a temp staff intake every year for the seasonal period.
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Couldn’t run a raffle.

Told they didn’t need me after travelling all the way to their warehouse. Awful management , awful experience and such a waste of time. Was given the job but turned up and they said I’m not on the list.
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temporary christmas staff

relaxed, casual workplace, overtime available. easy work, could be repetitive and boring after the christmas rush. causal dress code. overall decent place to work
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Fast-paced work environment, really enjoyable

I thoroughly enjoyed working as a casual mail sorter for royal mail and would definitely do it again. A fast-paced and busy work environment but also laid back and fun. I enjoyed every single shift I had, it was overall a fantastic experience.


Keeps you fit and busy, really friendly people and workplace, managers were really friendly and always happy to answer questions, hours go by fast as you are always busy


Bad communication from other employees and managers at times, you have to pick things up as you go, Couldn't stay on for longer unless you go onto a zero hours contract with no guaranteed shifts
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Used to be good job.

If you have good manager can be enjoyable job. But unfortunately most are bullies and liars and will make your life miserable. You have set finish time, but they will make it impossible to finish at this time and will cheat you on overtime at every opportunity.


Exercise, plenty fresh air.


No set days off, zero family friendliness, little choice in holidays, bullying and lying from management the norm, zero job advancement prospects.
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Fast paced Stressful Only care about tracked and parcels

Management non existent. Thrown in from day one. You learn everything yourself on the job. Some colleagues friendly some will just ignore you. Unfair seniority practices still exist
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Overall rating

Based on 5,460 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.4 out of 5 stars for Culture

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