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3.6 out of 5 stars.
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Royal Mail Employee Reviews in London

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3.6Work-life balance

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hard work

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lots of work - good shift patterns - busy most of the time - fairly helpful management - wages are reasonable and there are some staff benefits to look out for.
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Postman with driving

Start shift. Sort mail for sequence. Do the round. Knock on lots of doors for parcel deliveries and then no one’s in. Rinse and repeat. Think twice about applying. Staff are fine but management so poor.


Fresh air


Unattainable workload, Physically demanding on the body especially the back., Poor managers. No toilets .
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Insights into Royal Mail

Based on 2,646 survey responses
What people like
  • Ability to meet personal goals
  • Clear sense of purpose
  • Fair pay for job
Areas for improvement
  • Support from manager
  • Ability to learn new things
  • Sense of belonging

Great place to work

Decent place to work. Reasonable work hours and good pay plus benefits. Recommended you join the union or occasionally they will take the mick. But all round good
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Used to be a good company

Hard physical but low stress work generally, workload increasing year on year, well paid for unskilled work but they don't care about their staff, you feel undervalued and basically are a work donkey until you drop, no real progression unless you want to be a manager.
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Productive and fun place to work

Nice place to work, the people made it. Some out dated process exist but all in all great team within IT. Flexible and understanding manager definitely helped
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It’s a physically demanding job, it has perks that you outdoors and each day is different, the hours are manageable

What is the best part of working at the company?If you working with a good team of friendly colleagues it makes work very pleasant and if your manager is good at their job What is the most stressful part about working at the company?When work piles up from lack of staff present to help clear the load What is the work environment and culture like at the company?Morale is low and appears staff are fed up with management above What is a typical day like for you at the company?When I arrived in the morning at 9am I am told which walk I’m doing, sometimes I’m alone sometimes I work with a colleague, I then place whatever the letters and parcels in the frame and organise them according to the walk, leave depot once everything is packed and start my walk, priority letters must be done before 1pm. Letters and parcels are delivered by road, collections May be on the walk which need to be done as well as collect letters from postboxes on my walk. I will most time work overtime to try complete the work. Majority of the time the frame is not completed by 2:30pm. I will work till 5:30-6:30pm depending on workload
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Used to be great, wouldn’t recommend to my enemy now

In a nutshell, workloads are too big, and they don’t pay you when you work over your time. Hence, people don’t get the Mail they were promised in the morning. They expect you to clear 2/3 days work for 5/6 hours pay, absolutely awful. Contracts are worse now with different terms and conditions, it’s scammy. Avoid.


Bad management that try to mug you off


You don’t get paid a full days pay for 2/3 days work
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Keep the good work we are proud of you congratulations ma/sir

What is the best part of working at the company?Distribution of Goods which is driving delivery What is the most stressful part about working at the company?Production of raw material in to finsh products What is the work environment and culture like at the company?Understanding cooperation at companies What is a typical day like for you at the company?Friday should be typical day for the company
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Fun work place semi independent.

What is the best part of working at the company?Making customers happy good working environment What is the most stressful part about working at the company?Generally a good place to de stress What is the work environment and culture like at the company?Each one helps each other both managers and the entire staff What is a typical day like for you at the company?Sign in load route on van get out and deliver parcels
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Interesting place to work good work ethics and friendly team which goes out or they’re way to be helpful in all aspects of working life and overall good
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Great place to work

Great place to work, every day is different, good pay.Excellent training provided, especially for the vans.Really good vending machines and friendly managers.
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good place work

During Christmas the work is heavy, other than that is manageable. Early start and finish, dont work on bank holidays, some managers are trouble makers, but just ignore them and keep doing your work properly.


wage, working alone most of the time.


managers, sometimes heavy work.
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stressful and unproductive

Managers are bullies and very vindictive. Very toxic working environment.I would dare anyone thinking of joining royal mail who think that they can retain their sanity while working under those conditions to go ahead and apply....Ps: You will be promised the world but when you start... your WORLD will be taken. Prove me wrong.


It is a job


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Good hours if you like to start early, Job and knock

Other than the couple of hours sorting in the morning, you’re working with out direct supervision so you can manage your walk and speed up to finish a bit earlier or take your time and finish on time. Weekly was great, moved to monthly now.
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Productive & Physically demanding

The job has good pay, but at the same time it can be physically challenging especially working in all weathers. Management could be better as some managers can be unprofessional and misunderstanding for the workload that you get.
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Once enjoyed, not so much now

This job is evolving continually, and not for the better. Too much to do in the time allocated, which leaves customers frustrated and dissatisfied. Just a shame to see a once good company now self destructing
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It’s ok

Ok job back in the day many walks were made bigger and as a new person you will always get the worst walks but I think now it wouldn’t be a good career
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There’s a lot of injustice in this business no much help from managers, a lot of work discrimination, Cwu don’t help staff sometimes I feel to run way from this job, but I’ve go commitment with family house experience etc. I never recommend this job to family or friends, may be to someone that I hate I would recommend.
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fun place

I'm glad you got to work at Royal Mail's warehouse, and it's great to hear that you had a positive experience there. It's always a good feeling to work alongside good people, and it's even better when you enjoy the job you're doing. It's fantastic that you found the work fun and rewarding, and the pay was also a plus. Overall, it sounds like you had a great time working at the warehouse.
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Used to be great

Company has now turned into a shareholder money making job, customers come last as well as staff. We are treated dreadfully and morale has hit an all time low.
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Energetic Role

First and foremost you will need a level of fitness as you will be covering 6 to 12 miles daily, carrying weight.You will benefit from being personable.The company is reasonable, however middle management can be overbearing and get too involved.
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Overall rating

Based on 6,326 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.4 out of 5 stars for Culture

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