Management needs improvement. Some people may not be working but the managerment is fine with that. When you stopped working for a second, you will be asked to do something.

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Favouritism,bullying managers and lack of support for staff with mental health issues

Revenue Protection officer (Former Employee) - Manchester - 23 July 2022

If you want fairness in a workplace then look elsewhere,this company breeds bad/bullying management and favouritism is rife and there's very little support/understanding for staff suffering mental health issues.

Pros

Meet people

Cons

Bad management

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Insights into Royal Mail

Based on 960 survey responses

What people like

Fair pay for job

Areas for improvement

Support from manager
Sense of belonging
Ability to learn new things

Good place to work

Postman (Former Employee) - Manchester, Greater Manchester - 18 June 2022

The job itself is great if you like being outdoors and walking. Always plenty of overtime if you need it. Unfortunately we are in dispute with management at the moment and the proposed changes if implemented are not appealing so might be worth waiting a while before applying

Pros

Early finish

Cons

Working saturday

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Productive positive place

Data Entry (Former Employee) - Manchester - 16 May 2022

Great place to work... Explore, learn n grow working here would give u a lovely start n u may grow at different levels so, if u find a work here don't miss out n stick to it

Pros

Free games

Cons

Not really

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Fair Job

Temporary Christmas Worker (Former Employee) - Manchester, Greater Manchester - 30 April 2022

Good paid as a Christmas Casual, but sometimes they changed your working days at the very last second. Every Christmas Casual got the jobs are different and it just depends how the manager like you or not. Some are easy and some are not.

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Productive on a daily basis, but overall no contact or continuity between different management levels, and general communication is poor.

Industrial Cleaner (Former Employee) - Manchester - 25 April 2022

Communication between all levels of management was poor, which resulted in poor working relationships and task confusion and failure.General on-site atmosphere was devisive and unwelcoming, outdated attitudes were not often challenged.Initiatives to improve working relationships were quite often ignored or not encouraged in a positive manner.

Pros

Subsidized meals Uniform provided Sub management manager

Cons

Long hours Poor union representation Lazy senior management

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Unmanageable staff

Part-Time Operations Manager (Current Employee) - Manchester, Greater Manchester - 9 April 2022

Very difficult managing uninterested and unmotivated staff. Because of unionisation staff come and go as they please and some do as little as possible.

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If your face fits in

Mail and Parcel Sorter (Former Employee) - Manchester, Greater Manchester - 9 March 2022

It all depends if your face fits in. Management have a habit on picking on the people who work hard. Other people who can't be bothered to do the work stand around talking or on the phone they get away it and the management don't say anything to them. When management gets it in the neck from the big boss they take it out on the workers.

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Rewarding but increasingly more demanding

Postman (Current Employee) - Manchester, Greater Manchester - 3 March 2022

Having been at Royal mail for a few years now it has been a fulfilling job. However with the shift in dynamic of post and parcels. The company feels a little left behind and is struggling to catch up.

Pros

Early finishes

Cons

Weather!

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Ok

Christmas Temp (Former Employee) - Manchester - 28 February 2022

Fairly relaxed atmosphere. Managers and permanent staff were friendly and approachable. The xmas temp role is only about four weeks though which was not made clear initially.It was stated that temp roles were 12 weeks. The work is not complicated , just sorting parcels and letters. You are on your feet for 11 hours , sometimes a lot of walking involved pushing yorks around the building.So can be quite physically demanding.

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in Manchester

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No one has a clue

Postal Worker (Current Employee) - Manchester, Greater Manchester - 8 February 2022

Everyone has this vision of coming in to this job as just being on one round constantly, picking up a bag of mail and just carrying on with your day. But, can't be further from the truth. Gotten gradually worse, especially since the pandemic. If you've been there awhile, management will treat you well, if not good luck. Constantly being flip flopped between one walk to the next, your days off are whatever management see fit (good luck getting a Saturday off). You constantly feel exhausted to do anything after work. If the pay wasn't decent and not working Sundays, I'd of been long gone. And even that is slowly being stripped away.

Pros

Exercise Outdoors Pay is above NMW

Cons

Indoor Management Lack of balance

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Stressful bullying management

Post Person (Current Employee) - Manchester - 26 January 2022

The job itself was enjoyable. Until RM started messing about with it and making changes.The management culture is just to bully people into doing what they want. This is throughout the management structure

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Productive and fun place

Parcel Sorter (Former Employee) - Manchester, Greater Manchester - 23 January 2022

Working at Royal Mail was very fun and enjoyable.The work was busy but doable.Colleagues were lovely, made some good friends, managers were great too.I really enjoyed working for Royal Mail.

Pros

Active work place

Cons

Short breaks Standing on your feet for 8 hours.

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Not a very nice workplace because of the people here.

postperson (Former Employee) - Manchester - 12 November 2021

I found that the people here were all in competition with each other.i would not work here again.the bosses are good.they give you good encouragement.the people are always in competition to keep their jobs.

Pros

excellent wages

Cons

the dog eat dog competition attitude of the workers here.

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It's not what it looks like

Post Person (Current Employee) - Manchester - 14 October 2021

You have to be physically fit and strong.You can't have a social life.You must be able bto multitask.Lots of common sense.Have the determination to complete the job.Handle pressure of the overwhelming task put in front of you.Be able to hold in your bowls and bladder for hours at a time.Be able to get freezing cold and find the strength to carry on.Not let soaking wet through bother you.Be able to keep focused on the job and to remember all the safe systems for your job.Not to argue with your boss even though they make the wrong decisions.

Pros

Weekly wage. Overtime all the time.

Cons

Meal breaks are difficult to fit in with the over whelming work load

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Always had work for me

Driver (Former Employee) - Manchester - 16 September 2021

Worked for Royal Mail at the weekend during the COVID out break collect in COVID tests and delivering them to also collected post even did a post round to management carnt fault um always happy to help you out

Pros

Good management

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Work you to the bone

Casual Mail Sorter (Former Employee) - Manchester, Greater Manchester - 9 February 2021

There is a lot of favouritism going on in that place , you get picked on , shouted at and all the managers stick together when one of them make a mistake or are rude to the worker. The don’t know what they doing .

Pros

Nothing

Cons

Favouritism in the place

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Productive

Post Woman (Former Employee) - Manchester - 30 October 2020

Worked for Royal Mail for 30 years.... Pay, holiday entitlement excellent... Chances to further your career. Working inside a mail center you'll be sorting mainly parcels as letters are mostly sorted by machine. Out on delivery you'll be delivering door to door letters and parcels in all weathers.

Pros

4 weeks paid holidays .Good rate of pay

Cons

Hard work standing on your feet all day

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Muy monotona

Data Entry (Former Employee) - Manchester - 25 May 2020

Se trataba de clasificar las cartas que llegaban, era un rabajo muy monotono y se hacia bastante pesado

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Great experience

Machine Operator (Former Employee) - Manchester, Greater Manchester - 15 May 2020

Good pay n pension, good Location. The environment also good. Great opportunity to progress higher. If you have the driver an ambitious. If any one get the opportunity to join royal mail. Go for it

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Good to work for

Christmas Temp (Former Employee) - Manchester, Greater Manchester - 1 April 2020

Everyone is treated equally and you learn how the royal mail works. You work as a team and independantly to get the job done. It's very easy to learn and very interesting once you get into it

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