Work wellbeing score is 65 out of 100
3.6 out of 5 stars.
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Royal Mail Employee Reviews for Mail Carrier

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Mail Carrier1,732 reviews
United Kingdom1,732 reviews

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3.6Work-life balance

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Stressing tiring and rewarding

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What is the best part of working at the company?The people I work with are amazing What is the most stressful part about working at the company?The mornings are very intense and demanding What is the work environment and culture like at the company?The work culture is very divided mixed with hard working loyal people and lazy time wastersWhat is a typical day like for you at the company?Mornings are dense and stressful the rest of the day is much better
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I went home crying more times than I should have

What is the best part of working at the company?Being outside the office delivering Mail and parcelsWhat is the most stressful part about working at the company?Management are abusive and a toxic environment What is the work environment and culture like at the company?Toxic thanks to management only putting people down, no praiseWhat is a typical day like for you at the company?Come in start sorting mail and parcels to the correct area. Then tell management there is too much you need more time to do it all and they say no you’re just doing wrong then have no answers how to improve
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great people and support you

its ok, the staff are great and support you. it can be stressful to deliver, because management don't understand you can't deliver when you don't know and area.
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Management and staff overworked.

Used to be a job for life. Like a family In that office , good management ,miss the people . Good exercise. Everyone is overworked since the new ceo took overAnd the amount of mail your given each day is growing and growing .


Outdoors, talking to customers, great colleagues


Unachievable workload, cutting benefits, low morale
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Terrible place to be

If you want bullied/harassed from the managers, while managing an impossible workload, this is the job for you, otherwise, RUN. Make sure you are checking your payslips too, they do love to underpay you!


2.30 finishes


Everything else
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Insights into Royal Mail

Based on 2,652 survey responses
What people like
  • Ability to meet personal goals
  • Clear sense of purpose
  • Fair pay for job
Areas for improvement
  • Support from manager
  • Ability to learn new things
  • Sense of belonging

Unfriendly and non supportive

Good hours, good pay but unsupportive management. Great to work outdoors with friendly customers. Uniform is alright. Unpleasant working atmosphere but opportunity for overtime.




Unsupportive at local level
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Just started so far so good

Friendly staff. Good pay. Good hours. Just started recently so I will have to see how the rest of my time goes here. So far so good. Lots of walking 20k+ steps per day, which I have no problem with.
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Postman with driving

Start shift. Sort mail for sequence. Do the round. Knock on lots of doors for parcel deliveries and then no one’s in. Rinse and repeat. Think twice about applying. Staff are fine but management so poor.


Fresh air


Unattainable workload, Physically demanding on the body especially the back., Poor managers. No toilets .
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Great but busy

What is the best part of working at the company?Being outside being your own bossWhat is the most stressful part about working at the company?Impossible workloadA lot of walkingBad weather What is the work environment and culture like at the company?ModernisingBecoming a high economy What is a typical day like for you at the company?SortBag upDeliver post parcels
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Great being outside, huge work load

Management is not too great and a bit clueless at times. Work load increases all the time. Great being outside and walking all day. Great building relationships with customers and dogs. Good pay and benefits.
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Great people

Lovely people, managers try hard to make unachievable workload mildly possible if you squint your eyes. Management above are the ones that have destroyed the universal service
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Terrible company and never trust what management and the union tell you

Used to be a great job but the job has been ruined by management and the union who are absolutely clueless. All they care about is profit and there are certain people there who like to stab you in the back. Culture is terrible and I wouldn't recommend this job to anyone.




Bad management, corrupt union, lazy workforce
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Good Colleagues but overworked and lack of support by management

The posties are great, the pay is poor for the work you do. Early finishes are great getting out at 3pm but that will change come march 24. Expected to deliver large parcels aswell as small parcels and mail. Dont expect any breaks once you’ve left the depot.
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The job is great, the company vs union fight is bad.

All new employees do not get paid breaks or paid door to door. HR's response when asked if this is correct? They are just waiting for the old staff to retire so they can pay new staff less. Its just wrong. The company vs the union fight is a joke, if you have any issue's then your guided to join the union which you have to pay to be in.
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Most stressful job I have had

Management expect far too much from your working hours and seem to get nasty if you ever have a problem, would not work for Royal Mail at all by far better jobs out there




Too much workload every day, poor management
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Great place to work

Decent place to work. Reasonable work hours and good pay plus benefits. Recommended you join the union or occasionally they will take the mick. But all round good
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Driven in to the ground

A once great institution ruined by privatisation. Openly discouraged from speaking to customers. Letters unimportant. Parcel driven company now. Constant bullying by most managers. Some great colleagues but experience being driven out for 0 hours contracts.




Conveyer belt of employees
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Tiring job. Only good thing is finishing early and depends on what office and area you cover. Make sure you’re part of the union because the managers
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Disappointed. Was hoping to stay with royal mail for years but already looking to move in

What is the best part of working at the company?The people you work with are mostly good people. What is the most stressful part about working at the company?New starters have to work every weekend. 30 hour contracts mean you barely make enough money to live. Overtime is not as frequent as promised when the role was offered. Not one person gets a Saturday annual leave request approved What is the work environment and culture like at the company?Gallow humour. Everyone says it used to be a great place to work. Not any moreWhat is a typical day like for you at the company?Come in, sort your letters and/or parcels go out and deliver. Come back and have to wait until clocking out time
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Poor employer, with a complete disregard, for employees job satisfaction.A job were you can get fit, reasonably paid, but that's about it

What is the best part of working at the company?Flexible finishing times, but excessive workload, higher than average salary, after one year employment. Usually management is poor, and not of a good standard.What is the most stressful part about working at the company?Stressful workload, very low sick pay, and be prepared to be constantly undermined, until you done at least 3 years service.What is the work environment and culture like at the company?Work environment is very dated, with little consideration for employees.What is a typical day like for you at the company?Early starts, and now late finishes.
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A good Job and and easy life once you get over the first period it becomes better. Although the job is changing a lot it’s not the worst place to work out just don’t be pushed around by certain managers
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Mail Carrier at Royal Mail

Estimated salary
£23,478 per year

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Overall rating

Based on 6,331 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.4 out of 5 stars for Culture

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