Questions and Answers about Royal Marsden NHS Foundation Trust

I was lucky to work in a happy team and I got on very well with all members.

9am - 5pm office based. 24/7/365 ward based.

71/2 per day 3 days a week

Being constantly on edge due to my manager breathing down my neck and implying I was lazy despite overtime and taking on way more than I should have due to low staffing - and dealing with rude nurses, pharmacists and patients. Being forced to phone angry patients the day of their chemo to tell them the senior staff nurse is moving their appointment due to nurse staffing levels, and being shouted at by patient.

I am the first point of patients for staff, patients, families and children's families alike.
I book in Assessment appointments and set up telephone triage appointments for our patients. We have staff who access staff support via our office. We also have patients and families who access our chaplaincy team.

Pay and performance reviews occur every year when staff have their appraisals.