3.4 out of 5 stars.
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Saga Employee Reviews for Care Assistant

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Job Title
Care Assistant4 reviews
United Kingdom4 reviews

Ratings by category

3.2Work-life balance

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Great company to work for. Office team really improved. Have a four week rolling rota which great. I know when my days off are. Feel well supported in the field by my team leader.


Care about staff
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Wouldnt give them the time of day

Expect you to work 24/7 pick up loads of overtime and not pay you, change rota without telling you, add or change calls without telling you - no communication. No confidentiality, office staff will ring and tell you who's off sick and why. Director doesn't care none of them do as long as you work to your bones. Discipline you for being late to calls when they don't allocate you enough travel time.


Lovely clients


The whole company
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Official response from Saga

31 July 2019
Hello there,Thanks for taking the time to leave a review and I am sorry to hear that you didn't enjoy your time with us. We don't want anyone to feel the way you do so I would be grateful if you could reach out to me so I can learn more.Kind regards,Gary

Insights into Saga

Based on 9 survey responses
What people like
  • Ability to meet personal goals
  • Inclusive work environment
  • Clear sense of purpose
Areas for improvement
  • General feeling of work happiness
  • Ability to learn new things
  • Sense of belonging

Lovely clients

Lovely clients. Poorly run. Office staff aren't very good. They pester you to do overtime but then over cram your week They don't tell clients if you are running late and they lie about it


Lovely clients


They expect everything and give nothing back
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Enjoyable work

The company started as Medico and then Saga took over, enjoyed working with the service users.
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Care Assistant at Saga

Estimated salary
£17,500 per year

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Overall rating

Based on 158 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
2.9 out of 5 stars for Management
3.2 out of 5 stars for Culture

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