Saga Employee Reviews for Care Assistant

Great company to work for. Office team really improved. Have a four week rolling rota which great. I know when my days off are. Feel well supported in the field by my team leader.

Pros

Care about staff

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Wouldnt give them the time of day

Care Assistant (Former Employee) - Hitchin, Hertfordshire - 2 February 2019

Expect you to work 24/7 pick up loads of overtime and not pay you, change rota without telling you, add or change calls without telling you - no communication. No confidentiality, office staff will ring and tell you who's off sick and why. Director doesn't care none of them do as long as you work to your bones. Discipline you for being late to calls when they don't allocate you enough travel time.

Pros

Lovely clients

Cons

The whole company

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Official response from Saga

31 July 2019

Hello there,Thanks for taking the time to leave a review and I am sorry to hear that you didn't enjoy your time with us. We don't want anyone to feel the way you do so I would be grateful if you could reach out to me so I can learn more.Kind regards,Gary Nsaga.careers@saga.co.uk

Insights into Saga

Based on 9 survey responses

What people like

Ability to meet personal goals
Inclusive work environment
Clear sense of purpose

Areas for improvement

General feeling of work happiness
Ability to learn new things
Sense of belonging

Lovely clients

Care Assistant (Current Employee) - Community hertfordshire - 24 May 2017

Lovely clients. Poorly run. Office staff aren't very good. They pester you to do overtime but then over cram your week They don't tell clients if you are running late and they lie about it