3.4 out of 5 stars.
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Saga Employee Reviews for Caregiver

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Caregiver6 reviews
United Kingdom6 reviews

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3.2Work-life balance

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Bullying culture to carers

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Long hours , split shifts, 100 miles a day all over the place Chaos and terrible shift planning . Gone really down hill Don't care about their carers or clients All about making money
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No support and bad management

No proper handover from outgoing carer. No support from manager, difficult client , MAR chart was amateur, nurse lead but advice given by leading nurse was poor. Mileage was not paid in full - have to claim back from HMRC . Not told at interview stage. Had to keep on requesting expenses to be paid.


Paid on time


Too many to list
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Insights into Saga

Based on 9 survey responses
What people like
  • Ability to meet personal goals
  • Inclusive work environment
  • Clear sense of purpose
Areas for improvement
  • General feeling of work happiness
  • Ability to learn new things
  • Sense of belonging

Worst ever!!!!

Long hours, 130-160 miles daily around Hertfordshire, I remember doing 9 days back to back...No support from a "Nursing Director".. Who was meant to be there to help the staff..Loved the clients, Very tiring..


Paid Milage was good


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Enjoyable yet strenuous working environment. Must be a strong willed individual willing to lay down your own boundries with the office from day one.

I extremely enjoyed my time with SAGA Healthcare as not only did i thoroughly enjoy the work and help i gave in the community but was often rewarded by being told so from families, District Nurses, Rapid Response and also the main office. I was complimented on my professionalism and initiative to think smartly, safely and easily to ensure a comfortable and happy environment for service users in their own homes or even out in the community, whatever task may be that i was carrying out. Sadly when i first started out i took on to much work from the office which was 6 days which were Tuesdays through till Sundays from morning till night. After a while this became un-maintainable as i needed more time to rest as i was becoming exhausted and often unwell with viral infections. When i tried to reduce my working days by one and even the length of my working days by a small amount the office staff were very unsupported and unwilling to let me do so and i felt as though i was made to feel guilty for not taking on the extra work.


If you wish to enroll and are offered then there are many opportunity to gain qualifications


long and gappy days
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office staff should change

office staff wont always tell you the truth, but will help you if they can, will call at any time of the day for even when ur off on leave
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stressful working hours

a typical days work would be 7am till 10pm i enjoyed working with the clients and my co-workers. the hardest part of the job wa the long hours and the short breaks.
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Overall rating

Based on 158 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
2.9 out of 5 stars for Management
3.2 out of 5 stars for Culture

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