Sage Careers and Employment
- CEOSteve Hare CEO
- Company sizemore than 10,000
- Revenue£730m to £4bn (GBP)
- IndustryInformation Technology
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Salary estimated from 28 employees, users, and past and present job advertisements on Indeed.
Technical Support in Newcastle upon Tyne
on 19 August 2020
Good moneyEnjoy the tech side of the role however sales are more important than fixing the issue and when you cant fix it your still expected to sell something
Facilities Assistant and Building Fabric in Newcastle upon Tyne
on 18 August 2021
stressful and long hoursunder pressure all the time working long hours away from the family with very little benefits, manager was a bully and very inexperienced at there job.
Technical Advisor in Newcastle upon Tyne
on 16 August 2021
AvoidPoor training and very disorganised.. high sales targets and kpis are ridiculous .. worst job I ever had .. they have a huge turnover of staff and management is shocking !!
Technical Support in Gosforth, Tyne and Wear
on 26 June 2021
Wost contact centre i ever workedWhen i first applied to Sage i was under the impression it was a permament contract with a 6 month probationary period through NRG who was recruiting for them at the time. On my 2nd day in training i got told it was a fixed term contract and also during training if we fell behind we were given time to improve. On the 3rd week we were all told if they didnt seem were in at their standard they would terminate our employment, adding pressure to them involved and also going back to their word about giving us more time to improve. I have over 15 years experience and never invested in me but they invested in younger people than me who has far less experience than ,me. I would strongly recommend not to go with this company as they clearly do not look after theor staff in the right way.
Technical Support Advisor in Newcastle upon Tyne, Tyne and Wear
on 16 June 2021
Awful company to work for if you value your mental healthAll sage care about are sales, they advertise the role as tech support when in reality the only tech support you offer to customers is an online guide which will be emailed to them to work through themselves without help. Because of Covid I was trained from home, at the end of the training I explained due to being at home I struggled a bit and needed some more time training before being put onto calls but they did not listen, I was then placed on calls and strongly criticised every time I done something wrong or didn’t know the answer to a problem which then resulted in me being put onto a support plan even though I told them I was not ready and didn’t have enough knowledge to take calls yet. All the targets contradict each other, to be hitting one target means failing another making it impossible to hit all targets something which once again you get criticised for not doing. If you’re on a call which overruns your break you will be disciplined for not taking your break in time even if it was because you were helping a customer. They claim to care about their staff but everyone I know who worked for sage suffered from bad mental health during their time there and upon leaving the company, I would not even recommend sage as a place to work to even the strongest of people.
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Interview is average
Process takes about a day or two