Happiness score is 51 out of 100
3.6 out of 5 stars.
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Sainsbury’s Employee Reviews

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United Kingdom10,904 reviews

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3.4Work-life balance

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Great colleagues

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Fun place, many different characters from customers to staff, never dull quite busy. Always something to do hence time does go quickly. It’s always a good thought to rotate task and work along different team member, to ensure boredom doesn’t set.
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Hard work, sometimes stressful

Lack of training throughout I would say is the most frustrating thing about the role. Lots of hard work put in for it to be messed up by colleagues. If your face fits type of place
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Insights into Sainsbury’s

Based on 1,304 survey responses
Areas for improvement
  • Support from manager
  • Sense of belonging
  • Ability to learn new things

Fun Workplace

Good place to work, all staff/management were very friendly. Having worked in other Sainsburys stores this particular outlet has been the best run I have had the pleasure to work at.


Shift patterns (every second weekend off)


None worth note
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Decent job

Worked at Sainsbury’s while at college, had no problems working there and flexibility was good around my studies. Colleagues were all lovely, managers were fine other than one
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It is a good place to work, fun and active management are nice. Good hours and good overtime. Pay is good to at £10 a hour. Discount card after 12 weeks.


£10 a hour
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Ok to work for

Ok to work for All contacts are mostly part timeEveryone is payed the same Online driver on the best money in store because of extra responsibilities
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Avoid of all cost

Management demanding of higher performance, rude and unsympatheticI destroy my physical and mental health I would never recommend it for anybody payment is not bad at night but the management it's it's really bad
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Treading water

£10 an hour across the board regardless of job or age which is okay if you get one off the easier jobs but totally ridiculous if you have one of the more demanding jobs. Be careful what you sign upto and your hours




Under staffed, under rated, and terrible break system
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was alright could get away with slacking

you could get away with slacking when there's nothing to do but during busy weeks you all need to keep on your toes to make sure everything is done. managers were usually nice and you could have a laugh with them.
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Decent first job

For a first job, sainsburys is a good company to work for, it has good pay for what it is and offers good experience for entry into thw rold fo work..
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Can be a stressful place to work

After a year or two here I thought I'd re write this and the stars have dropped.It's an early morning start in the picking (online shopping)department.Quite fast paced, unfortunately it's very focused on your picking number per hour. It is fairly flexible as with your hours, a what's app group exists so if you need a shift change it usually can be accommodated.That's probably where the plus sides stop.It has the highest turnover of staff I have ever seen, there is no advancement. Its an if your face fits you get an opportunity for other departments,( otherwise 4am starts is where you will stay until you leave). Some managers are toxic and lack people skills, the new one is on a power trip & it's just resulting in more and more staff leaving, nothing will change.Shifts are short 16-20 hour contracts which, if you have a spouse you can probably manage otherwise you struggle as the cost of living has increased so much. There is overtime readily available however you need to be prepared to be starting at 2am so bedtime at tea time & be exhausted all day.As others have mentioned there is clear favoritism in the store, some swan about on their phones all morning doing nothing whilst others are told off for breathing too loud. I would not recommend this as a place to work.


Staff discount and you are paid more than minimum wage.


Part time shifts.
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Always changing but not for the better.

Store managers in convenience stores have a god like complex when most of the time they are useless. Expected to run around trying to work miracles and then get criticised for the one thing you didnt do but never praised for the numerous things you did do. If by some miracle you get a good store manager then it can be ok but chances are slim.




Pathetic immature little children running stores
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Funny hours

The hours you work aren't always what you were contracted too.Pickers don't always have the orders ready in time so you have to help load van.Nice training
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good pay but management issues

the pay is very good especially if you are just seeking casual work however the managers expect way more than what is required for a role of this calibre




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Good place to work

Well organized, friendly office staff, not expecting more than you're able to do. Sometimes is very busy but the pay is good so it's worth it. Good work/home balance.
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Quit after 3 shifts

Management treat you like a dog they have favourites people sit around doing nothing whilst others are picking up there bits and pieces, had little to none training didn’t take me around the store bare in mind I was an online pick packer didn’t show me where the clock in machine was or how to use equipment I had to use my own initiative honestly considering how good sainsburys is I was expecting professional workers not people who go to work to have a laugh and look down on others, they go for the vulnerable ones who have small shifts they think your desperate for the money so try make you work for it if your not working 5 days a week 8/10hour shifts don’t expect any respect honestly embarrassing




Everything else
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Stressful, tiring and unsupportive workplace

I worked 4am-10am three days a week which I found very physically and mentally draining.Work standards are very high for this particular role as if you didn't reach a certain IPH (Items Per Hour), you would be called in for an intervention meeting and would be threatened with the sack. Managers aren't supportive as they would never be there at 4am and would turn up whenever they wanted. Also at my interview, it was 45 minutes late as the manager that was supposed to be interviewing me didn't turn up. In the end I was interviewed by a different manager. On my induction day, I was sent home as they hadn't put me on the system and I had to return another day to do the induction. On my first day when I started at 4am, no managers were in so I was just left by myself clueless until a kind colleague offered to help me getting to grips with the job.


You recieve a colleague discount card after working with them for 3+ months


Horrible hours
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Productive but stressful

As an online assistant you pretty much do the lot from stacking orders, loading vehicles, online shopping, answering phone calls, reporting of vehicle defects,dealing with customers and the call centre aswell as other duties thrown your way. Shifts can change in a heart beat depending on how many items has to be picked on that day by the morning shoppers. I wouldn't say GOL at Sainsbury's is a bad place to work it can be enjoyable and sometimes miserable like any other job but the job itself isn't difficult if you have the right team and enough colleuges on the day, if you don't this can be very stressful and demanding, more of a heavy work load on yourself which is very tiring again depending how many colleagues are in that day and who pulls there weight.Alot of the issues is the constant turn over of managers, changing of shifts with out being told, expected to work most weekends Saturday and a Sunday as my understanding was you work 1 day a weekend not both, not being fair with shifts, people can stand around for hours on end and get away with it which has a nock on affect for the rest of the day, the strongest colleagues will always get the graft and the worse end of it seems to be a lot of favouritesm. The more you know the more you will have to do which means more stick from management, Disciplinarys are constantly being handed out for time off due to any reason unless you have a doctor's note but even that still goes against you.If management was abit more understanding, communicated alot more and fair with shifts, things would be much better but this is far from - 
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Nice colleagues, decent conditions, but limited scope to progress.

Working in an online department at Sainsbury's is not easy. Early starts, cold conditions, heavy work and relentless pursuit of KPIs. However, you'll like almost everyone you work with. Like any job, your experience of Online will depend entirely on the team that surrounds you. A decent manager and motivated colleagues will make time fly. However, if you get a poor manager or work with colleagues unwilling to pull their weight, you'll quickly be looking for a new role. Sadly, the turnover in Online is so high, you can find yourself flipping from one extreme to the other very quickly... this will wear you down.I worked at Sainsbury's for a long time, and liked it. But, I can't recommend Sainsbury's Retail to anyone wishing to pursue a career, or those looking for a long-term role; the future of retail is too uncertain; online is too poorly paid for the work you are expected to do; there are no promotion paths available to those not wishing to be managers; and the rapid turnover of staff ensures that all thinking is short-termist. However, for those looking to gain work experience, or work around family or study commitments, Online may meet your needs.


Decent conditions, nice colleagues.


Hard work for the money; Very few opportunities to progress.
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OK to work for. Good progression opportunities up until.a point.. Senior managers talk a good game Nd most supportive however still some who add stress and don't support you
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Good hours and atmosphere and company

Good hours and pay lovely team and atmosphere not working late or anything. Good 30/45 minute break also got paid for lunch and flexibility for hours to work around life was good


Paid lunches and good hours and pay


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Overall rating

Based on 11,108 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.3 out of 5 stars for Culture

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