Samsung Electronics
Happiness score is 65 out of 100
4.0 out of 5 stars.
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Samsung Electronics Employee Reviews

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United Kingdom172 reviews

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3.6Work-life balance

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Insights into Samsung Electronics

Based on 19 survey responses
What people like
  • Feeling of personal appreciation
  • Ability to learn new things
  • Ability to meet personal goals
Areas for improvement
  • Support from manager

fun and productive

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has massively changed and improvements made, now a fun place to work. hardest part of the job is juggling projects but with the correct amount of team working this is possible
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Okay

I had to take inbound calls, management expects too much from you the job is mentally draining. Not that much support was offered. Make you work like robots call after call. Not a good place to work.
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Productive and supportive work environment

Overall a great company to work for. Cannot fault area management and higher management. There’s a great work-life balance and there is support to progress within the company.

Pros

Good work/life balance Great pay Supportive managers
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Was a good place to work at.

I worked their years ago and it was a good and decent place to work at. Good staff, HR and management. Based in Oxford street, very busy shopping high road so the place gets really busy but allot of times there was enough employees. The place has changed allot now though.

Pros

Company phone if you pass probation. plus other Samsung staff perks.

Cons

not enough hours
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All in all, a great company to work for

A very enjoyable 5 years, with good direction, fun people and fun innovative products.There were some office politics, but that's expected when there are big egos around. The building and environment was lovely, which also made a difference

Pros

Generous Pay, lots of good benefits, the feeling of being part of a team.

Cons

Some management decisions did not reflect reality, if they owned the company and were paying out of their own pocket, things wouldnt be so throw away
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Loved working with Samsung

A great place to work. Skills recognition and innovation encouraged. I would highly recommend working here. Autonomy to work to high professional level. Working with fantastic clients.

Pros

Company car, phone, laptop, tablet among other device's.

Cons

Salary could be higher.
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Marmite - You will either love it or hate it (Chertsey KT16)

Was a long term temp for 8 1/2 years before being made permanent so no proper job interview. At time of leaving, process was panel interview with presentation. Learnt a lot of knew skills, just wish management (graduates/inexperienced) wasn't so rubbish at managing personnel. Job security is not great either - my department along with many other admin functions were being outsourced at time of leaving. Head count is kept to a minimum so some roles will be filled by the same temp for years. However, love the people, Korean culture and food and loved the business for the most part. It is hard work, but like that Samsung can move quickly to get things done and does try hard to foster community spirit within the workplace. However, be advised that Koreans are dominant in the business and all major business decisions will have to go through Korean management.

Pros

Learn new skills, cuturally diverse, standard corporate package: pension contributions, salary sacrafice, subsidised canteen, free staff bus to and from Weybridge station, plus more

Cons

Long hours, graduate/inexperienced managers, culturally diverse
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Marmite - you will either love it or hate it!

Started as a temp 2007 and was made permanent 2016. So, the interview was either no more than a 10 minute sitdown or a few years long. By time of leaving, even current employees looking to change role, process was full panel interview with presentation. Samsung is a Korean company and ALL new starters attend cultural induction day as there is a marked difference from European culture. The food is awsome (lots of garlic and chilli) and available in the staff canteen in Chertsey so mouthwash in each of the toilets was provided for free. However, if you're on the loud side, you will have to tone it down. In the more Korean departments, you could hear a pin drop at all times. Also, note that in Korea, the competition to work for this company is... crazy so respect your Korean counterparts.Work/life balance is encouraged more these days but be aware that Samsung has grown immensely in a very short period. This is achieved by moving quickly which means that often the details have not been thought out/provided for. That will be your job and will mean working hard and on occasion long hours/weekends. If you like to get really stuck in, are prepared to work hard, can cope with the chaotic nature of this business when its on a mission and can handle the office politics of a corporate, then this is a great business to work for with a lot of great perks and some truly lovely people. But it is marmite with Samsung. A lot is asked but a lot will be given if your face fits.

Pros

Culturally diverse, profit share / bonus, training, team building events, salary sacrifice and pension, subsidised canteen, free parking, free staff bus to and from Weybridge station, free takeaways when working late as a team

Cons

Stressful, can be long hours, culturally diverse
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Poor treatment

Manager that interview was on drugs and drunk, No induction and no plan of training, in the franchise Samsung shop it’s not what you know it’s who you know. If the manage like you then you get the job or you not. Also they pick and choose how they want to treat you. The manager took her friend and gave special treatment. Other people if they don’t like you treat you like very unprofessional. If you ask for any thing in writing from the manager or HR, you don’t get any thing but they get rid of you because of probation period. This is the loop hole they use. Other staff came drunk, made a lot of mistake never did any thing to them. When you bring this to the manager attention they give you threats that they will get rid of you. They make fake mistake up and the HR team are so really bad they don’t listen to staff and they get rid of you. They gave us a staff survey to fill in any thing wrong you write in there another way to get rid of you. They manager are really doggy in the Samsung shop. If you not like one of them mean drink, and going out party with then you are not part of the team. There was a guy that nick some phone but because he was one of there own did not do any thing to him. Same on this Samsung shop and the director and manager or PRSI would never recommend any one to work in this unprofessional Samsung shop as this is not Samsung direct. Worse place to work.

Pros

None

Cons

- Poor Treatment, unprofessional managers, no benefits
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A tyoical example of No work life balance

This is by far the worst company I have ever worked for.You are expected to work every hour going sbd that is still not enough.Management support was poor only focused on their own gains The instill a fear culture in everyone, beauracracy is super higher, freedom to do your job is restricted, your every movement is monitored and you must havd one of their legal teams with you if speaking to an external body like an auditor.

Pros

Subsidy canteen abd product discount

Cons

Long hours with no Thanks
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I really enjoyed working in this job

This job was very enjoyable and the job was great . I worked in two departments microwaves and computer monitors both were very simple jobs and easy to do .
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Worse place I have ever worked. Do not work there.

The Korean Leadership dictates every decision made, which is normally based on an opinion, not research or data or what the consumer wants. The culture is toxic, with mental health being severe there. People collapsing at the desks, panic attacks. If you can't take the heat, they pay you off and replace you. It is all very easy for them, not for the person working there. Expect calls on Friday's asking for work to be completed by Monday 9am. Expect no flexibility. Expect to be spoken to contempt and for that to be accepted.
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A place to learn team values, sharing and planning.

For those willing to work hard as a productive member of a team, this is the company to join. Not so for individual entrepreneurial types. Great people and highly dedicated management. You will meet and be run by people you will find easy to respect.

Pros

Good people, capable maagement

Cons

Long hours, team values over individual ones.
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Está bien

Me deja expresar la mala experiencia de trabajar en Samsung

Pros

Muchos

Cons

Mucho trabajo por la paga
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Samsung ~ Fantastic company to work for

Samsung ~ Great company to work for, people are always helpful, no two days are the same and you get a lot of support and encouragement to learn, onsite and off. Great bonus scheme Hardest part was being made redundant after 8 years
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Na

Busy, fast paced, great opportunities, great management. good team environment and collaboration. interesting projects to work on and cross collaboration with teams
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Thoroughly enjoy working for Samsung

Learning from the best people Multi cultural environment Cutting edge tech Great salary and benefits - in line with market rate Free parking Heavily subsidised canteen onsite
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Samsung is international best company in electronics

I feel proud working with samsung from last 6 & half years. I want continue working with samsung out of india so please give me a chance to proof my self in Uk Thanks
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Samsung tv/av

Great company but perday wage low an commission is low training is amazing still needs work on wage structure as other brands pay more overall lg and sony pay £90 perday and £15-20 per tv sold
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Great workplace, but strict procedures, ensure they're adhered to!

A phenomenal start to my proper working life. The job taught me discipline and how to deal with customers daily whatever their problem or query. I enjoyed it thoroughly as I am passionate about mobile technology. Acquired great knowledge of using till points and dealing with high-value transactions. I also dealt quite a lot with more personal tech queries, something I enjoyed since I could take a seat with my usual customers and continue helping them long after I have sold them something. Great technical knowledge gained from this role, which can be transferred to other jobs in the future.
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Amazing opportunity

In my time with Samsung I learned a huge amount about Technology, particularly as this company provides excellent training Online & Group training, it is a fast paced business and sometimes challenging but rewarding.

Pros

Amazing opportunity

Cons

Contract work
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Overall rating

Based on 8,494 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.5 out of 5 stars for Management
3.7 out of 5 stars for Culture

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