Sanctuary Care

Sanctuary Care Employee Review

Awful

Care Assistant (Former Employee) - Somerset - 10 June 2022

The home is presented beautifully and in all honesty the staff on the floor are the only other saving grace along with the residents. Management provide litte if any support and often dont listen to staff concerns l, at best they are "noted" and nothing more done and at worst staff are openly belittled or shouted at. Most shifts are understaffed with a high agency intake with permanent staff being asked to pull the extra weight for agency staff downfalls often meaning your workload is that of 2-3 people. Staff morale is low and whilst we are constantly encouraged to enrich lives as the residents deserve we can just about provide basic care while often working through unpaid breaks. Wonderfully presented home with amazing residents and floor staff will make you very welcome but let down by low staff levels, lack of support and the feeling that money is the only factor Sanctuary cares about

Ratings by category

1.0 out of 5 stars for Work/Life Balance

1.0 out of 5 stars for Salary/Benefits

1.0 out of 5 stars for Job security/advancement

1.0 out of 5 stars for Management

2.0 out of 5 stars for Culture

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Official response from Sanctuary Care

27 July 2022

Thank you for taking the time to review your experience of working for Sanctuary Care, all of our homes are staffed safely according to resident number and needs, whilst using agency to support last minute absence. I would be keen to know more about your individual experience please contact resourcing.team@sanctuary.co.uk

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