SANDWELL METROPOLITAN BOROUGH COUNCIL Job security & advancement reviews
United Kingdom56 reviews
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Career progression. Teamwork. Treated fair. Lots of perks in this job. Looked after. Most of the office staff are supportive. You need to work alone often. But providing the best care to our clients is our main focus and its what i do best. I work split shifts on a 4 on 4 off basis. I work 26 weekends on. My role is to help clients who are discharged from hospital to maintain their independence in their own home. I support with personal care, medication, meals etc.
I worked at Sandwell for 14 years working in a team who always knew what they were doing and where they should be doing it. The team was full of experience in Facilities management and could do the role without higher management who didn't have the first idea what we did. In the end due to Higher management the team were disbanded.
Posting of invoices, distribution of post, answering the telephone, emailing, browsing the internet. I learned how to approach my work and clients with confidence, enthusiasm, , how to priotise the importance of each piece of work The most enjoyable time is when we all had a break and got together for group sessions and actually meeting the public The staff overall were pleasant, and helpful, but there could be an element of bullying on occasions. But all in all I really enjoyed my job.
Good salary, holidays, staff helpfulness, flexibility and respect
Lots of pressure, some bullying, not easy for advancement
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A great company to work for, flexible working scheme, supportive managers, has given me a variety of experience, but there is no room for progression given my current circumstances.
Hardwork cant really be rewarded
SMBC have a great culture towards developing homegrown staff and giving them the opportunities to take control of their own development. I personally had a lot of experiences I would never had usually had working within this type of role normally. I got to meet some very knowledgeable individuals and have learned from them.
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