Store manager in Oxfordshire
Worked with the company for many years. 50+ hours a week, no overtime pay, unrealistic targets set out in the middle of a pandemic. There is absolutely no balance with work and personal life.No decent maternity pay from the company which has made it totally unfeasible for female store managers to think about having a child, especially if theyre the main source of income. The company will only pay out if you work more than an average of 16 hours a week, and even then the company will only pay the statutory pay the government issues, which in my case is almost £1,200 less than my salary each month, their maternity payment would barely pay my mortgage, let alone all my other living bills AND fund a growing family.Tatty stores in desperate need of revamps being pushed aside and swept under the rug in favour of the new opening storesIf there's an absence be prepared to cancel holidays, lose days off and work well over 14 days straight with no days off, these shifts will average out to be 11-12 hours a day, if you have to travel this can raise your work day to 14 hours.Management are expected to cover EVERYTHING as the Management overtime does not cause wage budgets to take a hit. Keeping the store open and running is a much bigger priority to this company than their employees mental health.Very high staff turnover, especially in management roles, as the company really DONT care about retaining management.
Store Manager in Hampshire
To much expected
Joined the company as asm promoted to store manager within a couple of months. No training given expected to learn as I went. I know that other managers got at least 6 weeks training. The workload was ok as long as you had a great team and the back up from other managers. I found myself in a position where I was left to just get on with things even though there were several issues with staffing, health and safety concerns for the safety and well being of staff and customers. Then totally let down when needed the most by the area manager. I was working 55+ hours a week just for the store to open. Nearly destroyed my home life until I realised that I was not appreciated in anything I was trying to do. I did however love the team members and got on well with other store managers.
Cashier/Sales Assistant in Walkden, Greater Manchester
Productive/fun place to work
I am a very lucky lady in her late 50, to work with wonderful people/friends, making new firm friendships, I know it's a bit cliché, but a genuine family atmosphere, when a member of staff takes ill for whatever reason, the genuine concern about that person means alot too all of us, there is healthy competition between our store and other local stores in the area about selling our SAS, plus we have a secret weapon, one young good looking lad that could sell Ice to Eskimos lol,
Fast paced retail environment, loyal and dedicated work team who strive to be the best on the high Street
Savers have been my work life for over 15 years I worked hard and had a good working relationship with my team as well as the head office team, They like to get to get feedback from their staff on what's good and bad so they are always looking to improve as a business,You get a lot of support from your line manager and are treated as a individualI would recommend Savers as a retailer to work for they like to promote from within so there are job developments in place to help you getup the company ladder
Unfair treatment of staff
I had to stay late all of the time with no extra pay. The company swears it cannot pay overtime and still expects management to continue to work up to an hour after the store has closed. The price of the products attracts the worst type of customers, no support if offered when dealing with them. HQ has no idea what it's like on the shop floor and treats sales staff like they're lazy or stupid.